The Jason & Scot Show - E-Commerce And Retail News

EP072 - RetailDIVE Editor Jason Ankeny Jason Ankeny is the Editor at RetailDIVE. RetailDIVE is a daily e-newsletter focused on the retail industry, offering industry news and original analysis, and is one of Jason & Scots favorite industry news sources. Jason is on Twitter as @jankenydive and can be reached via e-mail at jankeny@industrydive.com. Jason sat down for an interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 72 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP071 - News Update, Amazon, Walmart, & Dept Stores Trip Reports Razorfish Tech Summit - YouTube video Seattle - Jason visits Amazon Go, and B8ta stores Toronto - AdWeek FFWD 2017 Amazon News Amazon Earning Call - Prime Estimates 60m subscriptions, First party sales grew 19%, Third Party Marketplace sales grew 43%, FBA is now 55% of all sales, Amazon Ad sales grew 73% to $2.95B. Amazon video conferencing app (Chime) Amazon in-home smart home consultations Amazon denies NYPost story about Robot store Prime Air Cameo in Echo Super Bowl spot Amazon CFO - bookstores more about devices than books Walmart News 2 day free shipping $35 (Amazon lowers threshold in response) Ecomm grew 29% Walmart aquires Moosejaw New Walmart convenience store Pilot Other FedEx launches FBA competitor E-Com was 42% of retail growth last year Dept Store sales in decline for 10 years Google Home Adds Commerce (Bezos says voice isn't really about commerce) Target - same store sales down 3% in Nov/Dec, E-Com grows 30%, Target cuts back on innovation, RIP project goldfish JJill IPO and Snap! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 71 of the Jason & Scot show was recorded on Tuesday February 21st 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP070 - Bonobos, Chief Experience Officer Dominique Essig Dominique Essig is the Chief Experience Officer at Bonobos. Bonobos is a men's apparel retailer that sells direct to consumer through their E-Commerce site, and a chain of company owned GuideShops that deliver an innovative retail experience but do not stock inventory. Bonobos Co-Founder Andy Dunn coined the phase Digitally Native Vertical Brands, to define businesses such as Bonobos. Dominique sat down for an interview live from the NRF Big Show, and we covered a wide range of topics including Guideshops, and their customer service Ninjas. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 70 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jerry Hum is a Cofounder & CEO at Touch of Modern. Touch of Modern is a members-only ecommerce website and app focused on selling lifestyle products, fashion, and accessories to men. The company is based in San Francisco, California and was launched in March 2012.. Jerry sat down for an interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 69 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 68 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP067 - Recode's Jason Del Rey Jason Del Rey is the Senior Editor covering Commerce and Payments at Recode. You can follow him on twitter at @DelRey. He hosts the #CodeCommerce series of events, the next one of which is in Las Vegas on March 20th. He's always looking for new scoops in the commerce industry at jason@recode.net. Jason sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 67 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP066 - Scott Silverman Scott Silverman is a principal at Scott Silverman Associates and Scott is also co-founder of the Global Ecommerce Leaders Forum. On top of that, he also advises several startups in the e-commerce arena. Scott is one of the inventors of the term CyberMonday. Scott is also a former Executive Director and board member of shop.org. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 66 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP065 - CES 2017 Recap CES is the largest trade show in the US with 175,000 attending in 2017. The show has become a major PR and Trend Spotting event for marketers across many industry. In this episode we recap the booths that are relevant to commerce practitioners including Intel, Qualcomm, Alibaba, Samsung and Mastercard). We discuss, Amazon Alexa, which won the show by being embedded in over 700 products at the show. And we discuss implications of cognitive computing and natural language processing more generally. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 65 of the Jason & Scot show was recorded on Thursday January 12th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP064 - 2017 Predictions & 2016 Review 2017 Commerce Predictions Jason Retailers truly embrace Omni-channel (Attribution/Inventory/promotion/pricing) A/I - Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experiences Personalization - to eliminate friction, not drive new demand. Data integration not some new product or touchpoint Laggard categories will discover digital (Grocery, Luxury, QSR) Microservices - 50% of new platform implementations will be cloud, and Micro-service based solutions will start to emerge Bonus - Digital Wallets - Something other than Paypal/Amazon will achieve 10% of US e-commerce transitions (not occurring on Amazon). Potentially a mix of vendors wallets (Chase, Walmart, ApplePay in Safari, etc...), or the W3C Web Payments standard could gain traction. Scot The IPO market is going to be open, but the e-commerce companies will get crowded out by the big tech unicorns like Uber, Snap, pinterest, airbnb, spotify and the like Amazon will start to chip away at the Fedex and UPS's of the world with a service like this in the US. From there (potential 2018) Amazon could expand into p2p and reverse logistics, ie "we're already at your house, do you have any other stuff to ship?" Machine learning is the new 'network effect' - everyone has caught onto the power and competitive moats available from ML and that's going to be a big theme. Every vendor you work with from carts to images to upsells to recomendations to search engine results to whatever is going to HAVE to have a ML capability to stay current and keep YOU competitive We're going to see e-commerce growth accelerate pretty materially in 2017. We've been in this 15% band and I think we will see there was a move up in 2H16 to high teens and we could see 20's in 2017 eBay - it's a do or die year for ebay, they could potential partner with Alibaba. Bonus - Amazon will release another phone. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 64 of the Jason & Scot show was recorded on Tuesday January 3rd, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Scott Morey is the EVP of GGP, one of the largest mall operators in the US. We spoke with Scott about a Mallageddon, Omni-Channel, Millennial shoppers, and the future of Malls. Selected links: ICSC Mall Data Recommended book: Experience Economy by Joe Pine OpinionLabs survey of Millennial shoppers Deliv on-demand delivery service that Scott mentioned Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 63 of the Jason & Scot show was recorded on Wednesday December 7, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.