The Jason & Scot Show - E-Commerce And Retail News

Jason "Retailgeek" Goldberg, Publicis & Scot Wingo, Channel Advisor
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Nov 21, 2018 • 1h 2min

EP153 - Pre-Thanksgiving Industry News and Listener Questions

EP153 - Pre-Thanksgiving Industry News and Listener Questions Thanksgiving road trips with Jason & Scot have become a tradition in the digital shopper marketing industry. Here is an hour of new and listener questions, to get you ready for the Turkey-5 holiday! Spiffy announces connected car initiative. The first connected car feature grants limited access to vehicles through OEM (Original Equipment Manufacturer) connected car capabilities. Eliminating the step of handing off keys prior to a service makes Spiffy's on-demand services even easier for customers. Amazon News HQ2/3 discussion Amazon offers free shipping w/o Prime (how will Target/Walmart respond) Apple establishes an official presence on Amazon Other News 11.11 Recap Walmart earnings (e-com up 43%) Walmart CEO Doug McMillon on Tim Ferris podcast New store concepts dominated by mobile experiences 7Fresh (JD Grocery) New Nike NY Store "House of Innovation 000" 7-11 scan and go Sams Club Now Amazon Go / 4-Star / Books Listener Questions Sri Rajagopalan Is the Amazon business in consumables really growing? Why are we not embracing Alibaba in the USA? Anonymous Anker rose to be a powerhouse of an Amazon business. Can you analyze their changes to highlight the overall marketplace transition to differentiated product development? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 153 of the Jason & Scot show was recorded on Sunday, November 18, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Nov 19, 2018 • 55min

EP152 - Salesforce.com Shopper First Research with Rick Kenney

EP152 - Salesforce.com Shopper First Research with Rick Kenney Rick Kenney (@rickkenney) is Head of Consumer Insights at Salesforce. Rick recently completed a "Shopper First Retailing" study in conjunction with Publicis.Sapient. The study included data from: Shopper activity: Digital shopping behavior of 500+ million shoppers Consumer survey: Preferences of 6,000 global consumers Mystery shopping: 70 brick-and-mortar stores evaluated for consumer experience Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 152 of the Jason & Scot show was recorded on Monday November 12th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Nov 14, 2018 • 41min

EP151 - Tyson Food E-Commerce VP Tim Madigan and Samir Bhavnani of 1010data

EP151 - Tyson Food E-Commerce VP Tim Madigan and Samir Bhavnani of 1010data Tim Madigan is the Vice President of eCommerce at Tyson Foods. Samir Bhavnani is the Vice President Consumer Insights at 1010data. We caught up with Tim and Samir at the 2018 GroceryShop tradeshow in Las Vegas. "The State of Grocery" PDF Report from 1010data Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 151 of the Jason & Scot show was recorded on Monday, October 29th, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Nov 7, 2018 • 49min

EP150 - GroceryShop 2018 Recap

Amazon plans to split HQ2 to two cities Amazon Plans to Split HQ2 Evenly Between Two Cities (WSJ) Amazon Plans to Split HQ2 Between Long Island City, N.Y., and Arlington, Va. (NY Times) GroceryShop Recap GroceryShop is the first year of a new show focused on disruptive trends, technologies and business models in grocery & CPG that includes both established and startup CPG brands, supermarkets, c-stores, drug stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-traditional grocery retailers. The show took place October 28-31 in Las Vegas, at the Aria Hotel and Convention Center. Jason's Activities Jason interviewed Sanjiv Mehra, co-founder and CEO EOS products for a keynote fireside chat Jason moderated a panel "Evolving CPG Retailer relationships" with Constellation Brands, e.l.f. Beauty, and Fairway Market Jason moderated a panel "Using product content to build brands" with Boston Beer Company, Chobani, and The Wonderful Company Keynotes Yael Cosset, Chief Digital Officer, The Kroger Co. Andy Katz-Mayfield, Co-Founder & CEO, Harry's Sanjiv Mehra, Co-Founder & Co-CEO, eos Products Apoorva Mehta, Founder & CEO, Instacart Chieh Huang, CEO, Boxed Nina Barton, President, Global Growth, Kraft Heinz Luke Jensen, CEO, Ocado Solutions Narayan Iyengar, SVP, Digital & eCommerce, Albertsons Companies Nick Green, Co-Founder & CEO, Thrive Market Key Themes Digital Disruption of Grocery Store picking vs. Dedicated Fulfillment Center Startup Brands vs. New products from established Companies Private Label/Owned Brands Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 150 of the Jason & Scot show was recorded on Monday, November 5th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Oct 26, 2018 • 54min

EP149 - Amazon Q3 Earnings, UPU Treaty, News

Happy Birthday, to Jason's wife, Leila! Scot Wingo is contributing the Forbes Digital Council, and writing about his new Vehicle 2.0 Framework. Introducing Vehicle 2.0. Jason Goldberg is also contributing to a regular retail column on Forbes, starting with his first article: What Competitors Are Missing About Amazon's New 4-Star Retail Concept. Scot is appearing in a national TV spot promoting his alma mater, North Carolina State, "Think and Do!" Jason is leading several sessions at GroceryShop October 28-31 in Las Vegas, including a keynote interview with Sam's Club Chief Merchant Ashley Buchanan. Amazon Earnings: Amazon's third-quarter earnings beat Street estimates, but its revenue and fourth-quarter outlook fell short of expectations. Revenue: Revenue increased +29% Y/Y (+30% ex-FX) to $56.58B, 1% below the Street's $57.11B. 29% Revenue growth was below consensus expectations as Int'l revenue disappointed with a ~$1B shortfall. North America revenue (ex-AWS and ex-WF) of $30.10B was up 25%, in line with 2Q18 growth. International revenue of $15.55B was up 13% (+15% ex-FX), a notable deceleration from 27% growth in Q2 (+21% ex-FX). AWS revenue of $6.68B was up 46%, down from +49% growth in Q2 but in line with expectations. Physical Stores revenue of $4.25B was slightly ahead of consensus expectations. Amazon's "other" category, aka advertising, jumped 123% to $2.5 billion in revenue AWS revenue: $6.68 billion vs. $6.71 billion estimated, according to FactSet Net income, meanwhile, grew more than 10-times from the year-ago period, to a record-high $2.8 billion, marking the fourth straight quarter of topping $1 billion in profits. The $3.7 billion in operating income far-exceeded Street estimates of $2.1 billion GAAP Operating Income of $3.72B was higher than the Street's $2.12B. Gross margin of 41.7% came in above the Street's 40.5%. GAAP Operating Income margin of 6.6% was higher than the Street's 3.7%. Profitability, once again, was a positive surprise with Op Inc ~$1.5B ahead of consensus expectations, Other News: Implications of the US pulling out of UPU Treaty Implications of Sears bankruptcy Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 149 of the Jason & Scot show was recorded on Thursday, October 25th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Oct 3, 2018 • 43min

EP148- Amazon 4-Star Retail Concept Store

EP148- Amazon 4-Star Retail Concept Store Amazon 4-Star, Amazon's latest brick and mortar retail concept, opened in the SOHO neighborhood of New York City on Thursday, September 27th. The premise that its assortment of merchandise available in the store is rated 4-star or higher, curated by customers, a top seller or is new and trending on Amazon. Jason was on-hand for the grand opening and gives a first-hand account. "What Competitors Are Missing About Amazon's New 4-Star Retail Concept" from Forbes. Overview of Amazons brick and mortar formats to date Description of the Amazon 4-Star Store Digital Fact Tags SoluM is the hardware provider Checkout Experience Implications for other retailers Upcoming: Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 148 of the Jason & Scot show was recorded on Monday, October 1st, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Sep 26, 2018 • 1h 8min

EP147- Industry News, Amazon, Apple, Recode, Shop.org, and holiday forecasts

EP147- Industry News, Amazon, Apple, Recode, Shop.org, and holiday forecasts It's a news-a-palooza this week including including Amazon, Apple, Recode, Shop.org, and holiday forecasts and more. Scot and I get together in person in Chicago to discuss all the news an implications. Amazon News Amazon Go opens in Chicago and Jason has a trip report Bloomberg reports Amazon may have plans to open 3000 Amazon-Go stores Amazon Storefronts is a new feature for small businesses to curate collections Amazon has launched a new AI based visual discovery tool, Amazon Scout SnapChat and Amazon have partnered on a new social shopping experience, using visual search Amazon launched 14 new Echo devices Amazon and Good Housekeeping partner on Mall of America Pop-Up Apple News Iphones ship with new commerce features Background NFC Scanning Native QR Scanning Augmented Reality in web-browser via ARKit 2.0 Other News Holiday forecasts are beginning to come in Deloitte: 17-22% ($128b-$134b) (19.5% midpoint) Internet Retailer 15.5% ($120b) Forrester (preliminary) forecast 14-16% Adobe acquires Marketo Farfetch (luxury e-commerce marketplace) has successful IPO Event Recaps Code Commerce in New York. All the interviews are available on YouTube (thanks to @DelRey) Shop.org in Las Vegas. Interesting new vendors: Seek - Augmented Reality in Mobile Browser hosted solution for retailers/brands. Hero - Connecting online shoppers live with associates in the physical store. Upcoming: Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 147 of the Jason & Scot show was recorded on Monday, September 24th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Sep 23, 2018 • 55min

EP146 - Forrester Analyst Sucharita Kodali

Sucharita (Mulpuru) Kodali @smulpuru is the Vice President and Principal Analyst at Forrester Research covering retail and e-commerce. She has previously worked at Saks Fifth Ave, Toys R Us, and Walt Disney Company. In this interview, we cover a wide range of topics including shop.org 2018, Amazon, marketplaces, holiday 2018 predictions, personalization, and the future of e-commerce. Upcoming: Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 146 of The Jason & Scot Show was recorded on Thursday, September 20th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Sep 10, 2018 • 44min

EP145 - Industry News Amazon, Walmart, Apple

EP145 - Industry News Amazon, Walmart, Apple Amazon News Amazon (briefly) passes $1 trillion market cap J-Crew selling on Amazon New Amazon Ad tracking pixel Amazon Go opens third store (with more announced openings in IL, CA, and NY) Apple News New iPhones being announced 9/12 iOS 12 Ipads/AppleWatch Other News Instagram Shopping App Kylie Cosmetics coming to Ulta Walmart Premium Outdoor Store Who will win holiday toys? Kroger Simple Truth expands to China Upcoming: Shop.org September 12-14th, Las Vegas Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 145 of the Jason & Scot show was recorded on Wednesday, September 5th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Sep 6, 2018 • 53min

EP144 - Tommy John founders Tom Patterson and Erin Fujimoto

EP144 - Tommy John founders Tom Patterson and Erin Fujimoto Erin Fujimoto and Tom Patterson are the founders of Tommy John, a vertically integrated consumer brand in the underwear category. They have recently expanded to include direct to consumer, woman's apparel and are now opening their own stores. In this interview, we cover a wide range of topics including the origin story, direct to consumer versus wholesale, the challenges and opportunities of being a digitally native brand, omni-channel expansion, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 144 of the Jason & Scot show was recorded on Tuesday, August 8th from the eTail East tradeshow in Boston. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

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