The Jason & Scot Show - E-Commerce And Retail News

EP173 - Live show from ChannelAdvisor Connect http://jasonandscot.com This is a live presentation from the ChannelAdvisor Connect show in Austin, Texas. If you'd like to follow along, you can download the deck here: https://www.slideshare.net/retailgeek/jason-scot-show-channeladvisor-connect-2019 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 173 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jasonandscot.com

EP172 - Amazon Shareholder Letter and Q1 Results Amazon Annual Shareholder Letter Jeff Bezos released the Amazon 2018 Annual Shareholder Letter, which this year was focused the the phenomenal success and growth of the Amazon Marketplace. In the process, Amazon disclosed the breakdown of it's 1P and 3P revenue from 1999 - 2018, as well as giving us the "physical gross merchandise volume (physical GMV)" for the first time. In 2018 1p = $117B, and 3P = $160B. For a total GMV of $277B (which means US GMV is approx $161B). Prior to this disclosure we've all had to guess as the the actual size of Amazon's retail business. This makes Amazon the second largest retailer in the US, behind Walmarts $318B (excluding Sam's Club), and ahead of Krogers $116B. The letter also talks about the importance of companies being allowed to experiment (wondering as Jeff calls it), even if many of those experiments ultimately fail. No customer ever asked for AWS, but a few success like AWS can fun many failures. Even failures can be valuable, such as the Fire phone, which ultimately led to the Amazon Alexa. Jeff argues, that as the scale of a company grows, so much the scope of these failures. The letter takes a victory lap for some of the improvements in employee pay and benefits that Amazon has put in place and a challenge to other retailers. A challenge that other retailers like Walmart did not particular appreciate. As always, the letter closes with a reminder that the 1997 shareholder letter still accurately reflects the guiding principals of the company. It's very likely that this years letter, is in response to an increasing call from thought leaders and politicians to regulate and even break up large tech companies like Amazon. Q1 Results Revenue came in at $59.7B, 19% y/y growth ex-F) which was in-line with Wall Street consensus. Overall operating margin was 7.4% compared to a 5.2% consensus, so that was a clear beat. There is some concern about unit sales decelerating (a risk as Amazon saturates the market, and Prime membership plateau). Surprisingly, ad sales growth also plateaued but that was explained as mostly an accounting change. The big news from the Q1 earnings was that Amazon would be investing over $800M to move from free 2-day shipping for Prime members, to free 1-day shipping for Prime members. With most retailers already struggling to match Amazon's 2-day delivery promise, this is a meaningful moving of the goalposts by Amazon. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 172 of the Jason & Scot show was recorded on Monday, April 29th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP171 - DTC brands physical experiences A discussion of Direct-To-Consumer brands physical retail experiences, recorded live fromThe Domain mall in Austin. Jason & Scot were in Austin to speak at the annual ChannelAdvisor Connect conference, and took time out to do store visits at The Domain. Update: In the episode we state that Domain is owned by Simon Properties, which is not accurate. Domain is actually several developments that are separately operated. Domain Northside is operated by Northwood Retail, it is phase III of the development of the Domain. Domain I is operated by Simon Malls. Most of the tenants we were talking about are Domain Northside, Neiman Marcus is Domain. (5/24/2019) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 171 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP170 - ThredUp President Anthony Marino Anthony Marino (@amarino) is the President of thredUp (@thredup), the nation's leading online marketplace for women's and kids'​ like-new apparel. Over 25,000 brands, ranging from Gap to Gucci, are listed on thredUP.com at prices up to 90 percent off retail. In this interview, we cover the basic thredUp value proposition, challenges and opportunities for the re-commerce business model, the dynamics of operating a two-sided marketplace, customer acquisition, reverse logistics, and the dynamics for brands in the re-commerce space. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 170 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP169 - GGV Capital Principal Robin Li Robin Li is a principal at GVV Capital, a global venture capital firm that focuses on seed-to-growth stage investments across Consumer/New Retail, Social/Digital & Internet, Enterprise/Cloud and Frontier Tech sectors. The firm was founded in 2000 and manages $6.2 billion in capital across 13 funds. Past and present portfolio companies include Affirm, Airbnb, Alibaba, Peloton, Poshmark, Slack, Square, Wish, and many others. In this interview, we cover a wide range of topics around the hot trends in retail and consumer in North America, and we deep dive in what's going on with retail, social and e-commerce in China well. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 169 of the Jason & Scot show was recorded on Wednesday, February 20, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP168 - Bombas founder David Heath David Heath is the CEO and Co-Founder of Bombas (@bombas), a fast growing, energetic e-commerce apparel company, focused on making the most comfortable socks in the history of feet, while helping those in need. Founded because socks are the number one most requested clothing item at homeless shelters, for every pair they sell, they donate a pair to someone in need. In this interview, we cover a wide range of topics including the Bombas founding story, their SharkTank experience, the DTC business model and growth challenges, social marketing, innovation, the brick and mortar. If you're inspired by the Bombas story, they are hiring! FREE SOCKS included. https://boards.greenhouse.io/bombas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 168 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP167 - Instagram Checkout Hot Take This episode is a hot take on Checkout on Instagram feature. We cover the main features, details about the closed beta, potential pros and cons, and a recommendation for brands thinking about selling on Instagram. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 167 of the Jason & Scot show was recorded on Wednesday, March 20th, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP166 - Shipsi CEO Chelsie Lee Shipsi CEO Chelsie Lee" data-medium-file= "https://i0.wp.com/retailgeek.com/wp-content/uploads/2019/03/shipsi-CEO.jpg?fit=300%2C169&ssl=1" data-large-file= "https://i0.wp.com/retailgeek.com/wp-content/uploads/2019/03/shipsi-CEO.jpg?fit=975%2C548&ssl=1" data-recalc-dims="1" data-lazy-loaded="1" /> Chelsie Lee (@ChelsieAnnLee) is the CEO and Co-Founder of Shipsi, a software solution for aggregating and managing last mile delivery services. In this interview, we cover a wide range of topics including last mile solutions, curbside pickup versus delivery, changing customer behaviors, and the Amazon effect. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 166 of the Jason & Scot show was recorded on Wednesday, February 20, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP165 - Amazon Alexa's David Isbitski David Isbitski (@thedavedev)is the Chief Evangelist for Alexa at Amazon. In this interview, we cover a wide range of topics including the growth of the Alexa platform, the evolution of the developer community, the future of voice, and voice commerce specifically. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 165 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP164 - News live from ICSC OAC http://jasonandscot.com Jason & Scot gave a presentation at the International Council of Shopping Centers Open Air Centers show in Austin Texas and got together afterward to record a news update. Amazon Project Zero - New brand protection program Walmart Earnings. Same store sales up 4.2%, E-Com for the quarter up 43% (up 40% for the fiscal year), guidance for next year is that e-com will grow 35%. Profitability of e-commerce continues to be a challenge for Walmart, and they expect that to continue. Walmart stores offering "Online Grocery Pickup" (OGP)_ grew from 800 to 2100 stores this year, and is expected to grow to 3100 next year. JCPenneys Earnings. Revenue down 8.4%, same store sales down -4% (vs. 4.3% expected). They announced the closure of 18 stores, and said to expect more in subsequent years). L Brands Earnings - Victoria's Secret same store sales down 7%, will close 53 stores. FedEx launched a new delivery robot, SameDay Bot Stamps.com dropped it's exclusive deal with USPS, a possible precursor to an Amazon partnership (or acquisition). Target launched Target Plus, a new invite only marketplace to expand Targets online assortment. Marketplace software vendor Mirikl announced a new $70M fund raise, reflecting investor confidence in the marketplace model. Jason will be at ShopTalk in Las Vegas next week and will moderate two panels: MONDAY, MARCH 4, 2019 TRACK 4, SESSION 4: 2:50PM - 3:30PM TOPIC: Selling on Marketplaces John Evons, VP, Global Direct-to-Consumer, KEEN Bridget Davies, VP, Revenue & Seller Growth EBay Jordan Bass, Head of eCommerce, The Wonderful Company TUESDAY, MARCH 5, 2019 TRACK 2, SESSION 5: 3:35PM - 4:15PM TOPIC: Creating a Single View of the Customer Charlie Cole, Chief Ecommerce Officer, Samsonite Steve Miller, SVP, Marketing & eCommerce, JOANN Stores Greg Fancher, SVP & Chief Information Officer, Express Jason and Scot will be giving a joint presentation (and recording a live show) from ChannelAdvisor Connect in Austin on April 8th and 9th. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 164 of the Jason & Scot show was recorded on Thursday, February 28th, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.