The Jason & Scot Show - E-Commerce And Retail News

EP232 - rue21 CEO John Fleming John Fleming is the the interim CEO of rue21. John was formerly the global e-commerce CEO for Uniqlo, Chief Merchant at Walmart, and CEO of Walmart.com. He has also served as a board member at Bed Bath & Beyond and Untuckit. rue21 is an American specialty retailer of women's casual apparel and accessories with 670 stores that primarily designs and fabricates its' own products. In this broad ranging interview, we discuss the challenges and opportunities presented by Covid, Amazon, the direct to consumer model, and the future of retail. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 232 of the Jason & Scot show was recorded live on Thursday, August 13th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP231 - The Forever Transaction author Robbie Kellman Baxter Robbie Kellman Baxter (@robbiebax) is the best selling author of "The Forever Transaction" and "The Membership Economy." She has become a well known subject mater expert on subscription and loyalty programs. In this broad ranging interview, we discuss well known subscription based brands including Dollar Shave Club, Blue Apron, Stichfix, BirchBox, and Netflix. We also cover issues including subscription fatigue, cancelation friction, and Rundles. You can find out more about Robbie's consulting work and her podcast at her website. Disclosure: links to Amazon are affiliate links. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 231 of the Jason & Scot show was recorded live on Thursday, July 30st, 2020.

EP230 - Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Presentation Statement by Jeff Bezos to the U.S. House Committee on the Judiciary Revenue at $88.9B vs expectation of $80.7b, a 41% year over year growth. Earnings of $10.30 per share vs expectation of $1.90, a 51% year over year growth. Other Earnings Updates Shopify revenue up 97% to $714M (GMV now exceeds eBay) eBay revenue up 18% to $2.87B Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 230 of the Jason & Scot show was recorded live on Thursday, July 31st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP229 - NRF NXT, Google Commerce, Big Commerce S1 Jason recent events: NRF NXT Tuesday, July 21 11:45am–12:30pm EDT "Future of Platforms" Forbes Article "Retail's Great Pivot: How The Pandemic Has Changed Stores' Criteria For Success From Traffic To Efficiency" Jason Upcoming Events CommerceNext July 29th 4:10 pm EE "Lesson Learned and Thoughts for the Future" Industry News NRF NXT was this week, a digital commerce show from the National Retail Federation (the successor to the Shop.org tradeshow). You can still register for free, and watch all the sessions on demand. Google has eliminated commissions for it's "Buy on Google" feature on google shopping, as well as offering PayPal and Shopify payments. Goldman Sachs equity research published: "Global Internet eCommerce's steepening curve: Raising global forecasts & identifying new winners" July 20,2020. Scot breaks it down. eMarketer publishes "US ECOMMERCE BY CATEGORY 2020" July 22, 2020. Jason breaks it down. Big Commerce files it's S-1. (Keep an eye on RetailRoadshow for their roadshow video). Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 229 of the Jason & Scot show was recorded live on Thursday, July 24th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP228 - Bonus Edition: Verizon Panel - The 5G Future of Retail Post-COVID Scot and Jason hosted a live panel for Verizon, entitled: "The 5G Future of Retail Post-COVID: Challenges and Opportunities." The panel featured three guests: Christian Guirnalda (@OpenInnovatioNJ), Director, 5G Labs and Innovation Centers, Verizon Michele M. Dupré Group Vice President – Vertical Markets/Canada Verizon Enterprise Solutions Rob Dravenstott, Chief Technology Officer, Cooler Screens We covered a variety of topics related to 5Gs potential impact on retail. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 228 of the Jason & Scot show was recorded live on Wednesday, July 8th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP227 - Amazon Dash Cart and Other News Jason recent events: Publicis LinkedIn Livestream: Trends & Insights Live "The New Reality of Retail" RetailTouchpoints: Retail Strategy 2.0: Separating Urgent From Important Brick and Mortar Reborn Rob Gonzalez, Peter Crosby, and the Digital Shelf Institute/Salsify "Creative Commerce in the time of covid" Jason Upcoming Events NRF NXT Tuesday, July 21 11:45am–12:30pm EDT "Future of Platforms" CommerceNext July 29th 4:10 pm EE "Lesson Learned and Thoughts for the Future" The Great Debate Are we in a long-lasting, deep recession, or is at an artificial recession will quickly bounce back from? What should retailers and brands be planning for. Jason and Scot has it out. Who will be right? Amazon News Amazon Dash Cart Echo Frames are frames are shipping Q4 restrictions on 3pl warehouses Prime day in October Employee Health Clinics Amazon becomes worlds largest advertiser spending $11B a year Earning results next week Other News US Census Bureau Data for June is out. US Real Retail sales were up 5.8% in June, (down from 17.7% in May) but representing a 2nd month of retail recovery. Total retail sales back above Feb levels. (Numbers adj for inflation and including auto). E-commerce up 23% YoY. Nike leaves Google Shopping Google shopping fast shipping tags Nike RISE new store concept in Guangzhou, China Walmart and Amazon healthcare battle Walmart+ coming soon? Is digital grocery profitable? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 227 of the Jason & Scot show was recorded live on Friday, July 17th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Blue Cape Ventures founder Hendrik Laubscher Hendrik Laubscherger (@henlaub) is the CEO and Founder at Blue Cape Ventures. He is a subject matter expert in global marketplaces and cross-border trade. He publishes a very valuable weekly newsletter which you can subscribe to here. In this broad ranging interview, we discuss global marketplaces, the latest events at Amazon, comparison shopping engines, direct to consumer, cross border trade, venture capital, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 226 of the Jason & Scot show was recorded live on Friday, July 9th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP225 - Jonah Berger author of The Catalyst Dr. Jonah Berger (@j1berger) is a marketing professor at Wharton, and author of New York Times bestsellers Contagious and Invisible Influence. His latest book, The Catalyst: How to Change Anyone's Mind (affiliate link), introduces a revolutionary approach to change. Successful change isn't about pushing harder or exerting more energy. It's about removing barriers. Overcoming resistance by reducing friction and lowering the hurdles to action. Discover the five hidden factors that impede change, and how by mitigating them, you can change anything. In this broad ranging interview, we discuss the major themes from The Catalyst, including the five barriers to taking action, and strategies to overcome those barriers. Listeners will learn not only how to persuade customers and prospects, but also how to be a catalyst for organizational change within our companies. Jonah's personal website. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 225 of the Jason & Scot show was recorded live on Friday, June 26, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP224 - Cohort Analysis and CLV with Daniel McCarthy Daniel McCarthy (@d_mccar) is an Assistant Professor of Marketing at Emory University – Goizueta Business School, he's one of the industries top thought leaders in the field of customer lifetime value (CLV). In this episode we discuss how CLV and customer cohort analysis can be be used operationally within e-commerce companies, as well as how customer data can be used to calculate a companies true enterprise value, customer-based corporate valuation (CBCV). Dan co-founded a predictive analytics company, Zodiac, which was later acquired by Nike. He'd made news several times by applying his CBCV to popular public companies using their public disclosures. Listen to this episode just to hear Scot say "Goizueta." Dan's personal website Theta Equity Partners – Dan's current firm, focused on CBCV McCarthy, Daniel; Fader, Peter (2018). "Customer-Based Corporate Valuation for Publicly Traded Non-Contractual Firms". Journal of Marketing Research, 55(5), 617-635. Link (download) McCarthy, Daniel; Fader, Peter; Hardie, Bruce (2017). "Valuing Subscription-Based Businesses Using Publicly Disclosed Customer Data". Journal of Marketing, 81(1), 17-35. Link (download). McCarthy, Daniel; Fader, Peter (2020). "How to Value a Company by Analyzing Its Customers". Harvard Business Review, 98 (1), 51-55. Link Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 224 of the Jason & Scot show was recorded live on Thursday, June 25th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP223 - Covid-19 Deep Dive Episode 223 is deep dive into the retail impact of Covid-19 pandemic over the next 18-24 months. COVID-19 TIME MACHINE Covid-19 is a time machine, propelling commerce five years into the future. New Behaviors: Shift to Digital Brand Agnostic Pantry Stocking Nesting Health & Safety Recession Changing Retail Landscape How Will it End Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 223 of the Jason & Scot show was recorded live on Thursday, June 18th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.