ProSight Banking Strategies
ProSight Financial Association
The ProSight Banking Strategies Podcast is here to inform you on the top trends, challenges, and opportunities in banking today. Formed from the merger of BAI and RMA, trusted organizations that have been supporting financial services leaders over 100 years, ProSight is a leading non-lobbying connector of people and information with deep expertise in risk, fraud, compliance, and retail and commercial banking. Our purpose is to empower financial services leaders to strengthen and advance our industry through training and insights, as well as tools and resources like this podcast.
Episodes
Mentioned books
Sep 12, 2023 • 24min
32.06 - Fraud activity is increasing – how to protect your institution and customers
Greg Kanevski of ServiceNow joins the BAI Banking Strategies podcast to discuss the impact of increased fraud on financial institutions and how they can better protect themselves and their customers in their fight against fraudsters.
Sep 11, 2023 • 17min
32.05 - Fact vs Fiction: Debunking fraud and faster payments myths
Mark Majeske of Alacriti joins the BAI Banking Strategies podcast to dissect and debunk some of the top myths regarding fraud and faster payments.
Jun 20, 2023 • 19min
32.04 - Creating a better digital payments experience for businesses
Payments are a central focus in digital banking for retail customers. This is less the case when it comes to businesses.
Layne Kight from Deluxe is with us to share ideas on how banks and credit unions can create a better payments experience for their business customers.
Jun 13, 2023 • 19min
32.03 - Easing the banking challenges for people with disabilities
Val Srinivas from Deloitte joins us to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.
Jun 7, 2023 • 19min
32.02 - Rethinking risk after the SVB collapse
The stunning collapse of Silicon Valley Bank and other banks in early 2023 has reframed how the industry is thinking about risk.
Joan McGowan and Tom French from SAS join us to offer advice to banks and credit unions on how to better address the many risks they face.
May 30, 2023 • 21min
32.01 - Why banks should help families break the money-talk taboo
American families dislike talking about money – a recent Wells Fargo survey found that 40% of people would rather talk to their parents about their funeral plans than about their financial plans.
Michael Liersch, head of advice and planning for Wells Fargo Wealth and Investment Management, joins us with insights on how banks can help families build more open relationships about money, and why it’s in the banks’ interests to do so.
May 9, 2023 • 20min
31.08 - Exploring the “flaw of averages” at banks
Banking is getting more complex, and that greater complexity is creating more uncertainties and more risks.
Sam Savage from Probability Management joins us to make a case for why banking institutions should change the way they think about and deal with uncertainties.
May 2, 2023 • 18min
31.07 - What banks can do when disaster strikes
The visual images of natural disasters tend to highlight damage to property, but the real lasting damage is done to people.
Kate Bulger from Money Management International joins us to talk about their BAI Global Innovation Award-winning program to help low and moderate income people deal with their finances after a disaster.
Apr 25, 2023 • 19min
31.06 - Citizens Bank has a new way with words
As banks work toward deeper and longer-lasting connections with their customers, their choice of language matters. Beth Johnson, chief experience officer at Citizens Bank, is our guest to talk about how her bank is rethinking how it uses words.
Apr 11, 2023 • 21min
31.05 - The original mobile banking is finding new purpose
Mobile bank branches have been around for years, but its versatility is giving it a growing role at some institutions.
Todd Barnhart and Chris Hill from PNC Bank join us on the BAI Banking Strategies podcast to discuss how they’re taking to the road to reach underserved communities.
