

Total Retail Talks
Total Retail
Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
Episodes
Mentioned books

Apr 5, 2021 • 18min
How Ulta Beauty is Driving Equity and Inclusivity Across its Business
In episode 292 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kecia Steelman, chief store operations officer at Ulta Beauty, the largest U.S. beauty retailer for cosmetics, fragrance, skin care products, hair care products and salon services. Steelman discusses her recently announced transition to the chief operating officer position at Ulta Beauty and the company's…

Mar 29, 2021 • 40min
How Privé Porter is Succeeding in the Luxury Resale Market
In episode 291 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jeffrey Berk, managing director at Privé Porter, a luxury goods resale e-commerce company, specializing in sourcing and delivering authentic Hermès handbags. Listen in as Berk discusses the luxury handbag resale market, Privé Porter's unique business model of reselling hard-to-find Hermès handbags, and his professional background…

Mar 23, 2021 • 19min
Black Employees Launch Collection Celebrating Black Excellence at Bombas
In episode 290 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kendra Stepp-Davis, senior content producer and co-chair of the Black Hive, and Randy Goldberg, co-founder and chief brand officer of Bombas, a comfort-focused sock and apparel brand with a mission to help those in need. Listen in as Stepp-Davis discusses the origin story behind the…

Mar 16, 2021 • 19min
Carhartt and Guinness Partner to Celebrate St. Patrick's Day
In episode 289 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Janet Ries, vice president of marketing at Carhartt, a U.S.-based apparel company founded in 1889 known for its workwear. Listen in as Ries discusses Carhartt's partnership with Guinness for St. Patrick's Day, the limited-edition Carhartt x Guinness apparel collection, and why the iconic beer maker…

Mar 11, 2021 • 29min
Industry Veteran Brian Lange Shares His Vision for the Future of Retail
In this bonus episode of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brian Lange, co-founder of Future Commerce, a retail media research startup focused on helping e-commerce businesses create strategic vision. Listen in as Lange discusses his career background, the inspiration behind starting Future Commerce, and what he finds compelling about working in the retail…

Mar 8, 2021 • 20min
Goodfair Brings Vintage Resale Apparel to Nordstrom
In episode 288 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Topper Luciani, founder and CEO of Goodfair, an online thrift store that sells used clothing in mystery bundle packs. Listen in as Luciani discusses Goodfair's business model, his career background in the used apparel and vintage space, and the company's new wholesale partnership with Nordstrom.…

Mar 1, 2021 • 24min
How City Chic Collective Plans to Serve the Worldwide Plus-Size Market
In episode 287 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Phil Ryan, CEO of City Chic Collective, a women's plus-size apparel retailer. Listen in as Ryan discusses City Chic Collective's brand portfolio and history, his personal background in retail, and the company's recent acquisition of U.K. plus-size fashion brand Evans. He shares why Evans is a seamless…

Feb 22, 2021 • 23min
Qurate Retail and NRF Partner to Amplify Small Businesses
In episode 286 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Suzanne Quigley, director of global corporate responsibility at Qurate Retail Group, and Meghan Cruz, director of grassroots at the National Retail Federation (NRF). Listen in as Quigley discusses why Qurate wanted to launch the Small Business Spotlight program, and how the initiative is helping dozens of…

Feb 15, 2021 • 22min
'Omni-Always' Approach Fuels Bed Bath & Beyond's Transformation
In episode 285 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gregg Melnick, executive vice president and chief stores officer at Bed Bath & Beyond. Listen in as Melnick discusses how the retail chain has transformed at an accelerated rate due to the COVID-19 pandemic, the value of operating within an "omni-always" lens, and how…

Feb 9, 2021 • 24min
Why Get Maine Lobster's CEO is Focused on Great CX to Fuel Retention
In episode 284 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mark Murrell, founder and CEO of Get Maine Lobster, a direct-to-consumer seafood seller based in Portland, ME, delivering the finest seafood in the world straight from the dock to its customers’ doorsteps. Listen in as Murrell discusses Get Maine Lobster's origin story and its sales…


