Total Retail Talks
Total Retail
Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
Episodes
Mentioned books
May 17, 2022 • 25min
Lovesac's Product Expansion Strategy: 'Shrink and Eat the Pie'
In episode 349 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Shawn Nelson, founder and CEO of Lovesac, the ultimate modern furniture store featuring high-quality bean bag chairs, sectionals and accessories. Nelson shares Lovesac's origin story, how the brand's products and business has evolved over time, and some of the factors that have fueled its…
May 10, 2022 • 24min
How Neiman Marcus Group is Championing Environmental and Social Initiatives
In episode 348 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ali Mize, director of environmental and social governance (ESG), belonging and corporate philanthropy at Neiman Marcus Group, the portfolio of luxury brands including Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. Listen in as Mize discusses the release of Neiman Marcus Group's first-ever ESG report,…
May 2, 2022 • 19min
BHLDN is Prepared for the 'Year of the Wedding' With a New Approach to Bridal
In episode 347 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lori Conley, general merchandise manager at BHLDN, a thoughtfully curated wedding shop brought to you by Anthropologie, part of the URBN portfolio of global consumer brands. Conley discusses how the BHLDN brand is unique in the bridal industry, her professional background in retail and bridal, and the…
Apr 26, 2022 • 19min
How CarMax Has Built a Culture of Corporate Social Responsibility
In episode 346 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Laura Donahue, vice president of corporate social responsibility at CarMax, a used vehicle retailer. Donahue discusses the CarMax business and her role, the retailer's 2021 Giving Tuesday campaign that provided associates with funds to donate to a charity of their choice, and why giving back…
Apr 18, 2022 • 18min
A Look Inside Nordstrom's Retail Media Network
In episode 345 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Aaron Dunford, senior director of digital and marketing at Nordstrom, the heritage luxury department store chain. Dunford discusses why Nordstrom recently launched its retail media network, how it enables brand partners to better connect with Nordstrom customers, and how the retailer is providing valuable…
Apr 12, 2022 • 15min
GNC Extends Seamless CX Through Amazon Alexa Voice Ordering
In episode 344 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Scott Saeger, senior vice president, chief information officer and chief technology officer at GNC, a trusted leader in clinically studied dietary supplements for weight loss, strength and performance. Saeger discusses GNC's recent launch of Amazon Alexa voice ordering capabilities, including how consumers can utilize…
Apr 4, 2022 • 22min
QVC Utilizes Livestream Shopping to Build Communities
In episode 343 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brian Beitler, chief marketing officer of QVC U.S. and HSN, part of Qurate Retail Group. Listen in as Beitler discusses how QVC is incorporating new livestream shopping tools to enhance the customer experience, why he believes consumer adoption of livestream shopping is rising, and…
Mar 28, 2022 • 26min
How Ron Thurston is Celebrating the Impact of Retail Associates Across America
In episode 342 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ron Thurston, Amazon.com No. 1 best-selling author of "RETAIL PRIDE: The Guide to Celebrating Your Accidental Career" and veteran retail executive. Thurston discusses his career history in the retail industry, what he loves about working in the retail space, and how the frontline store…
Mar 21, 2022 • 26min
Taylor Stitch's CEO on the Sustainability Benefits of Accurate Demand Forecasting
In episode 341 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Maher, CEO and co-founder of Taylor Stitch, a men's lifestyle company crafting responsibly built staples that are made to last. Listen in as Maher discusses his inspiration for launching Taylor Stitch, the premium products the company creates, and how pandemic-driven consumer behavior shifts…
Mar 14, 2022 • 23min
How Fable is Innovating Pet Products Through Thoughtful Design
In episode 340 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jeremy Canade, co-founder and CEO of Fable, a leading direct-to-consumer (D-to-C) pet brand. Listen in as Canade discusses his professional background, the inspiration behind founding the company with his sister, and what makes Fable different from other pet brands in the market. He shares…
