Total Retail Talks

Total Retail
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Mar 30, 2026 • 23min

The Strategy Driving Stanley 1913's Global Growth

In episode 504 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Matt Navarro, global president of Stanley 1913, the iconic global lifestyle brand synonymous with premium food and beverage innovation, operated by PMI WW Brands. The discussion begins with talk about Stanley's evolution into a global lifestyle brand (2:00). Navarro explains Stanley's strategy to diversify…
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Mar 16, 2026 • 23min

Durability, Resale and Repair: How Jackalo Enables Circularity in Childrenswear

In episode 503 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Marianna Sachse, founder and CEO of Jackalo, the first circular childrenswear brand focused on creating durable, eco-friendly apparel. Sachse describes her inspiration for founding the brand — a difficulty finding comfortable, sustainable, long-lasting pants and hand-me-downs for kids four and older (2:00). She details…
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Mar 2, 2026 • 25min

Newell Brands' Customer Experience Center Brings Retail Innovation to Life

In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading global consumer products company with a large portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid®, and Sharpie®. The discussion begins with Hayes sharing the company's strategic vision behind creating the Customer…
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Feb 16, 2026 • 20min

Inside Ashley's Plan to Launch AI Home Shopping

In episode 501 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nick Lezin, senior vice president of e-commerce and marketing at Ashley, an American home furnishings manufacturer and retailer. Lezin expands on Ashley's strategy for launching a fully transactional shopping experience through artificial intelligence platform Perplexity (1:20), along with the unmet customer needs that its…
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Feb 2, 2026 • 30min

Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories

We’re excited to share a major milestone for Total Retail Talks: the release of our 500th episode! Since launching the podcast in 2015, we’ve spent more than a decade speaking with hundreds of leading retail executives. We've uncovered insights into the strategies shaping the industry. To mark this moment, our 500th episode features curated clips…
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Jan 18, 2026 • 24min

Marine Layer's Journey From T-Shirt to Trendsetter

Mike Natanshon, Founder and CEO of Marine Layer, shares his journey from recreating his favorite college T-shirt to building a national apparel brand. He discusses the importance of naiveté in his early research and fabric experimentation. Natanshon highlights key growth moments, like capital raising and learning through trial and error. He emphasizes the significance of human connections in shaping company culture and details innovative retail strategies that maintain a friendly store experience. Excitingly, he hints at future personalization plans for 2026!
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Jan 5, 2026 • 14min

How Boot Barn is Shaping the Next Chapter of Western Americana Aesthetic

In episode 498 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Isha Nicole, senior vice president of creative and marketing at Boot Barn, America's largest western and workwear retailer. Tune in as Nicole provides an overview of Boot Barn and her role (1:20) as well as discusses the rise and influence of Americana style (2:15)…
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Dec 22, 2025 • 28min

Primark's U.S. Marketing Head on Brand Building and Store Expansion

In episode 497 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rene Federico, head of marketing for the U.S. at Primark, a global  fashion retailer founded and based in Dublin, Ireland. Listen in as Federico discusses Primark's growth in the U.S., focusing on marketing strategies to support this expansion (2:25). She details her role at…
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Dec 8, 2025 • 23min

Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers

In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50-plus. Listen in as Evans details what's driving Consumer Cellular's brick-and-mortar expansion (1:45), the strategy behind determining new store locations (3:40), and building…
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Nov 24, 2025 • 18min

How Lowe’s is Reimagining the Digital Customer Journey

Joe Cano, Senior Vice President of Digital Commerce at Lowe's, shares insights on transforming the digital shopping journey for DIYers and pros. He explains how Lowe's utilizes real-time data for personalized experiences and introduces Milo, an AI tool offering step-by-step guidance and product recommendations. Cano discusses strategies for improving product discovery, vetting sellers in their closed marketplace, and enhancing fulfillment options like two-hour delivery. His insights into loyalty programs reveal techniques to drive repeat business.

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