Owning the Outcome
HubSpot
Owning the Outcome is a podcast about the bold bets, hard lessons, and breakthrough moments that define success in the HubSpot ecosystem. Hosted by Sarah McDevitt, HubSpot’s Sr. Director of Partner Strategy, each episode dives into real conversations with the leaders rewriting the rules in an AI-first world—and owning their share of a $30B opportunity along the way.
Episodes
Mentioned books
Aug 28, 2019 • 21min
Strategically Manage Your Team's Capacity
Daryn Smith of MPULL talks capacity management and his recommendations for monitoring, managing, and optimizing your delivery team’s capacity. We discuss the tools his team uses, the processes they have developed, and how he takes advantage of under-capacity teams.
5 snips
Aug 28, 2019 • 22min
EOS and Forecasting Your Organizational Chart
Eric Baum teaches us about the Entrepreneurial Operating System (EOS), what it changed operationally for Bluleadz, and how other agencies can get implement it into their firm. He then navigates the history of his org chart and what the future holds.
Aug 28, 2019 • 21min
The Power of Process Development
Romi Dexter of Hype and Dexter, and her team, were able to take their agency from concept to platinum HubSpot partner in only nine months. Romi shares her learnings along the way, the processes they prioritized and mapped out first, and how they approach client delivery.
Aug 28, 2019 • 15min
Building an Agency Team Structure for Scale
Ryan Malone discusses SmartBug’s team structure and how his agency’s org chart has changed over time to accommodate growth. We talk about team (or “pod”) structures, career pathing, and how SmartBug split up responsibilities by role.
Aug 27, 2019 • 25min
Creating Your Agency's Video Strategy
Gabriel Marguglio of Nextiny Marketing joins us to talk video strategy: both as a customer service tool for your agency and as a service offering for your clients. Learn how to allocate resources and develop processes to start your own scalable video strategy today.
