The Alldus Podcast - AI in Action

Today's guest is Larry Larmeu, Director, UK ServiceNow Practice Lead at Deloitte. Based in London, England, Larry is an enterprise technology transformation leader with experience on both the consulting and industry sides. This experience has given him the unique perspective of having defined strategy and led implementations in over 100 different organizations throughout his career, ranging from four employees to 400,000, in a host of different industries and geographies. An avid learner and proponent of job rotation, Larry started his career in IT support and infrastructure, eventually moving into process design and software development, along the way growing his technology and leadership skills. In his current role with Deloitte, Larry leads the overall UK strategy, sales and delivery for the UK market. He is also part of the global ServiceNow Financial Services team, leading their go to market narrative, as well as their proposition around ServiceNow Financial Services operations. In this episode, Larry talks about: discusses: How he got into the world of ServiceNow, His day-to-day role at Deloitte, An overview of the problems they solve for customers, Examples of the impact they bring to customers in Financial Services, The possibilities of Generative AI in ServiceNow, Where he sees the future of the platform evolving in the near future

Today's guest is Dr. Troy Barnes, Vice President of Operations at CALIBRE Systems in Virginia. Founded in 1989, CALIBRE has over 30 years of operational excellence and history as a trusted-advisor, collaborating with clients to solve their toughest mission-related challenges. It is their vision to be a respected leader creating innovative solutions for their clients, inspiring their employees and enhancing their communities. The company's goal is to enable their clients’ success by providing innovative management consulting and digital transformation solutions. As VP of Operations, Troy provides leadership and support to employees, programs and company leadership to help attain growth and profit for the business. He supervises organizations by coordinating and directing activities consistent with established policies, goals and objectives. He is also responsible to assess opportunities to produce ROI while implementing better procedures and management methods to optimize workflow. Troy also directs and structures operating units to effectively and efficiently support clients' objectives and missions. In today's episode, Troy talks about: The mission they are working on at CALIBRE Systems, His role as VP and current work within defence solutions, How AI and Data Analytics is utilized across the divisions, An insight into the team and working culture, What excites him about the potential of AI in defence, Future trends in the sector to keep an eye on

Today's guest is Andrew Gallimore, President/CRO at Flowolf in Cincinatti, Ohio. Flowolf supercharges your ServiceNow experience by customizing the NOW platform to fit your business needs and goals. With more than 60 years of combined ServiceNow platform experience, their managing team designs simple, easy to use processes and workflows for fast, efficient team adoption and accelerated ROI. Flowolf Makes Business Better through product, service and integration. They build solutions to simplify everyday work life that work seamlessly with the Now platform, while their implementation and support services help grow and maintain both Flowolf and ServiceNow brand products and areas. Flowolf's integrations help connect the disconnected - not only product to product, but also product to solution and/or solution providers. In this episode, Andrew discusses: His background and current work with Flowolf, Macro-trends he is seeing in the sector, Why ServiceNow is the platform of choice, How ServiceNow can benefit the business world, Advice to leaders looking to implement ServiceNow, Building a winning team, Where he sees the future of the platform evolving, Advice he would offer to his younger self

Today's guest is Marcel Horn, Practice Lead ServiceNow at Contec-X GmbH. Founded in 2002, Contec-X offer first-class software solutions for IT, product/project development and innovation-oriented company areas. These solutions are based on the standard software Clarity PPM® and/or the ServiceNow platform, which Contec-X adapt for your company as an authorized and certified partner. It is the company's mission to implement software solutions to digitize and optimize processes so that you and your company achieve better results! Marcel is a seasoned IT professional with over 10 years of comprehensive experience in IT Service Management, Project Management and Enterprise Architecture. He has led high-performing teams in companies like Contec-X GmbH and ins-pi GmbH, demonstrating excellence in implementing ServiceNow applications, integration and configuration. His expertise is further supported by a strong foundation of ServiceNow certifications, and proficiency in using UPM·X, Designer and FREELUCY applications to drive IT service delivery and business process improvements. In this episode, Marcel discusses: How he got into the world of ServiceNow, Challenges he’s faced working within ServiceNow, Current trends he is seeing in the ServiceNow ecosystem, Addressing gaps and their impact on implementations, Why ServiceNow is the best PPM solution, Where he sees the platform evolving in the coming years

Today's guest is Craig Mermel, President and Chief Product Officer at Precision Neuroscience. Founded in 2021, Precision Neuroscience's mission is to bring life-changing brain technology to millions of people by unlocking the potential of brain–computer interfaces with minimally invasive, high resolution neural implants. While brain–computer interface technology (BCI) has exciting implications for the future of computing, everything Precision do is geared towards creating tangible, near-term benefits for people suffering from neurological disorders. Scientists conducted the first successful experiments in BCI technology in the early 2000s. Paralyzed people have used this technology to control robotic arms, play video games and send messages with their minds alone, but it has yet to move beyond small-scale research settings and into mainstream medical practice. Precision is taking BCIs into the next era by creating these powerful implants that will revolutionize treatment for neurologic diseases. In today's episode, Craig will discuss: Precision Neuroscience’s mission and work with brain -computer interfaces, Recent breakthroughs and current status of their product, The day-to-day life of the team, What excites him for the next phase of the company, Why Precision Neuroscience is a great place to work

Today's guests are Glenn van Kooijk, Senior Solutions Architect at Artisan Studios and Amanda Salem, Compliance and Ethics Portfolio Manager at Southwest Key Programs. With over 20 years of experience in the IT industry, Glenn specializes in digital transformation, portfolio management and innovation. In his current role, Glenn builds, influences and drives the adoption of technology solutions that enable their client’s business priorities. He leverages his skills in agile, ERP, ITSM, ITBM, and other tools and frameworks to deliver high-quality solutions. Amanda has over ten years of experience in managing portfolios and projects driven by business leaders and C-suite personnel. She has a strong background in solution architecture, transforming ideas into technology-driven solutions that drive business innovation. Amanda is recognized for her ability to enhance organizational efficiency by aligning business processes and technologies, resulting in cost savings, improved performance and strategic flexibility. She also excels at identifying, integrating and leveraging new technologies to drive business success. In this episode, Glenn and Amanda talk about: Their background and current work within ServiceNow, How ServiceNow can support businesses of all sizes, ServiceNow’s versatility and quick time-to-market capabilities, Solving customer problems and defining unmet needs, Understanding the capabilities, functions and features of ServiceNow, Balancing your internal and external experts, The importance of an Agile practice, Their top advice for newcomers to ServiceNow

Today's guest is Robert Mostachetti, Vice President of Industry Solutions at Nuvolo Technologies. Founded in 2013, Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. They provide a single platform to manage all people, all physical locations, all assets and all work – enabling data sharing across departments. With offices throughout the North America, Europe and Asia, Nuvolo are the largest and fastest-growing independent software vendor globally, built on the ServiceNow platform. With over 20 years working in the Real Estate, Facilities Management & Planning industry, Robert is able to draw upon his practical experience supporting facilities operations in order to provide quantifiable, demonstrable business value to his clients. As VP of Industry Solutions, he provides corporate guidance and leadership to insure that their firm is appropriately addressing and responding to the needs and requirements of the Corporate Real Estate Industry, including market strategy, product roadmap, content marketing, industry partnership and sales support. In this episode, Robert discusses: His background and journey to Nuvolo, Nuvolo’s natively scoped application & connected workplace solution, The benefits that Nuvolo bring to their customers, Their approach to scalability for growing enterprises, Project with Comcast and the value they offer to the company, How remote work impacts the development & implementation of Nuvolo’s solutions, Getting in touch with Nuvolo

Today's guest is Robert Dwyer, Chief Data Scientist at Certilytics. Founded in 2014, Certilytics is the leading data and predictive analytics partner transforming the country’s largest and most advanced healthcare organizations. Their solutions enable health plans, employers, provider health systems and other organizations to thrive in a value-focused healthcare ecosystem by identifying opportunities, inspiring action, improving patient outcomes and exceeding financial targets. In today's episode, Robert will talk about: The work they do in Healthcare Analytics, Recent projects such as population health management, Day-to-day working with Machine Learning & Deep Learning, The impact they are bringing to the wider Healthcare sector, Growing the team & what it’s like to work with Certilytics

Today's guest is David Hegarty, Director, Success Architecture – Federal at ServiceNow. Based in North Carolina, David is a Business Strategy professional with a proven track record and broad experience in Finance, Accounting, Credit, Risk Management, Business Development, Customer Success and Sales. He is a member of the Customer Outcome Team at ServiceNow driven to accelerate adoption and drive customer business outcomes. David is responsible for developing and maintaining C-Level executive relationships to help the client's product adoption and expansion of the ServiceNow platform. He leads a strong team to ensure proper practices, methodologies and tools to best serve their customers and their success. David is also responsible to lead a team of success architects, platform architects, and customer success managers to drive value for their customers across the Federal landscape. In this episode, David will talk about: Focusing on customer value & promoting system efficiency, Expanding ServiceNow across the enterprise for centralized efficiency, Common trends such as analysis paralysis, silos, benchmarking and metrics focus, Support pillars such as the success architect, platform health, upgrades & training, Successfully saving $18 million in software licenses through collaboration, Generative AI as an augmentation for developers, How AI streamlines processes, prepares implementation and offers training, Encouraging communication and collaboration among users and peers

Today's guest is Mark Ceely, Practice Director, ServiceNow SecOps & IRM at InSource. Founded in 2000, InSource is a leading provider of cloud-based technology solutions and technology talent acquisition services. Through their partnerships with the world's best cloud technology companies including ServiceNow, their commitment to open and honest communication, and their desire to build a workplace environment that attracts the top talent in the industry, InSource consistently deliver world-class solutions for all of their clients’ technology needs. Mark is a ServiceNow SecOps & IRM expert with over 20 years of experience in project management, business management, leadership, and technical consulting in multiple industries. Previously, the co-founder and former CEO of BECK Strategies, a ServiceNow Elite Partner and a Service Disabled Veteran Owned Small Business, Mark has demonstrated his ability to deliver innovative and effective solutions for complex IT challenges. He is also a member of the Forbes Business Council, an invitation-only community for successful business leaders and entrepreneurs. In this episode, Mark discusses: How he got into the world of ServiceNow, Why ServiceNow attracts people from diverse backgrounds, His role at Insource within SecOps and IRM, Case studies of the problems they solve for customers, Benefits they offer within Vulnerability response, The success of the veterans program