eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection

Steve Hutt | Shopify and eCommerce Expert
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Feb 11, 2021 • 47min

132: Engage And Convert Your Customers Attention In A Competitive Market Through Media Buying And Creative Automation

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.Today I’d like to welcome Corinne Demandis, the Vice President US, East at Smartly.io, the leading social media advertising automation platform. Since 2013, Smartly.io has become one of the largest Facebook Marketing Providers (FMP) helping advertisers from all verticals to streamline and optimize their social advertising. Currently, Smartly sees over $2.5 billion in ad spend flowing through its platform.What You Will Learn TodayAutomating every step of social advertising to unlock greater performance and creativity.Using data to inform your creative direction and campaign strategy.Gaining a share of wallet with conversions happening directly in the apps like Facebook, Instagram, and Pinterest.Getting the best results from ads specifically created for the stories format and utilize user-generated content. Cutting through the noise and competition to reach new customers through relevant and personalized creative.Links And Resources MentionedSmartly.ioSmartly Case Studies & Success StoriesSofa Summit Recorded SessionsThank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane Podcast on Apple Podcasts, Spotify, Stitcher, or Google Play. Subscribe to the show and get notifications when new episodes are released.Episode Sponsor: LIMESPOTToday’s episode was brought to you by LimeSpot, the leading personalization platform for high growth brands on Shopify.LimeSpot is a market leader in personalization technology trusted by thousands of leading ecommerce brands worldwide.  Their AI-driven personalization and acquisition platform is proven to optimize customer discovery, reduce merchandising overhead and increase revenue. LimeSpot is able to showcase highly relevant products and deliver higher conversions than competitors because we leverage the largest independent AI data set of over 100 billion signals combining product data, consumer behavior, and trend analysis.   The result is deeper engagement, higher AOV, increased revenue and stronger ROAS. INSTALL LIMESPOT TODAY: The Personalization Engine that Understands Your Products AND Your Customers. Hosted on Acast. See acast.com/privacy for more information.
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Feb 9, 2021 • 37min

131: Speed Matters To Your Bottom Line. Accelerate Your Shopify Store Through Speed-as-a-Service

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.In today’s episode, my guest is Jacob Loveless, Co-Founder at Edgemesh. Faster Shopify stores convert more users, have better search ranking and dramatically lower bounce rates.Advanced 'pre-cache' technology helps your customers pre-load content they're likely to request before they've requested it. Edgemesh enabled customers see an average performance improvement of more than 40% in the first week, resulting in real, measurable improvements in your business. Make sure to listen through to the end of today's episode to get access to an exclusive listener only bonus.What You Will Learn TodayHow to painlessly make your Shopify store run and stay 20-50% faster.Understanding the two different methods of how you measure site speed.The meaning of First Contentful Paint and Time to Interactive.Get actionable insights through detailed performance metrics for every page load, on every device.Intelligent browser caching uses your past customer behavior to anticipate what your new customer wants to see. Links And Resources MentionedEdgemeshEdgemesh Portal - 30-day free trial. Use: FASTLANE2021 coupon code.Thank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane Podcast on Apple Podcasts, Spotify, Stitcher, or Google Play. Subscribe to the show and get notifications when new episodes are released.Episode Sponsor: OMNISENDToday’s episode is brought to you by Omnisend, the leading Shopify automation platform to drive sales on autopilot.With more than 3,000 5-star reviews on Shopify Appstore, Omnisend is a top email & SMS marketing automation platform that helps nimble ecommerce teams drive more revenue without increasing their workload. Full Shopify integration, pre-built automation workflows, intuitive segmentation, and no-code editing make it easy to get up & running without diving into the gritty details - unless you want to. More than 50,000 ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly-relevant emails & texts. Find out more about Omnisend today and start your 14-day free trial, no credit card required. Hosted on Acast. See acast.com/privacy for more information.
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Feb 5, 2021 • 50min

Ecommerce Fraud Is No Joke For A Shopify Brand, Neither Is A False Positive

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is David Fletcher the Sr. VP of Sales from ClearSale. They are a Fraud Prevention Company that helps Shopify merchants not only fight fraud but increase revenue by approving more orders through technology and human intervention. What You Will Learn TodayHow to create a seamless mobile shopping experience, while reducing the risk of mobile fraud.New challenges fraud and validation issues of buy-online-pickup-instore.How to stop fraud without affecting the customer experience.Manually reviewing every suspicious-looking order to ensure good orders are never incorrectly declined.Links And Resources MentionedClear.SaleClearSale Shopify App25% discount for the first 60 days - A guaranteed minimum monthly approval rate of 99%!!Thank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane Podcast on Apple Podcasts, Spotify, Stitcher, or Google Play. Subscribe to the show and get notifications when new episodes are released.Episode Sponsor: LIMESPOTToday’s episode was brought to you by LimeSpot, the leading personalization platform for high growth brands on Shopify.LimeSpot is a market leader in personalization technology trusted by thousands of leading ecommerce brands worldwide.  Their AI-driven personalization and acquisition platform is proven to optimize customer discovery, reduce merchandising overhead and increase revenue. LimeSpot is able to showcase highly relevant products and deliver higher conversions than competitors because we leverage the largest independent AI data set of over 100 billion signals combining product data, consumer behavior, and trend analysis.   The result is deeper engagement, higher AOV, increased revenue and stronger ROAS. INSTALL LIMESPOT TODAY: The Personalization Engine that Understands Your Products AND Your Customers. Hosted on Acast. See acast.com/privacy for more information.
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Feb 1, 2021 • 44min

129: Invigorate Positive Experiences With Your Customers Through Chat, Email, Social, Phone, SMS, Video, And Cobrowse

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Amrit Dhangal the Co-founder and Chief Operating Officer from Acquire. They are a Conversational Customer Experience Platform that helps brands ride the next wave of CX. Their platform enables Shopify brands to thread customer conversations into one ongoing relationship while allowing the brand to focus on growing the business and delighting customers.What You Will Learn TodayWhy Shopify brands are winning by offer an omnichannel customer experience.Benefits of automating frequently asked questions with a chatbot and knowledge base resources.Primary trends and expectations influencing customer support operations today.Trends that emerged in 2020 and what’s going to stick around in 2021 and beyond.Links And Resources MentionedAcquireAcquire Shopify AppCustomer Support TemplatesThe Definitive Guide to Ecommerce Customer ExperienceThank You For ListeningI truly appreciate you choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane Podcast on Apple Podcasts, Spotify, Stitcher, or Google Play. Subscribe to the show and get notifications when new episodes are released.Episode Sponsor: CARROToday’s episode was brought to you by Carro, a powerful Shopify app and sales channel that discovers ALL the creators, press, and media that already love your brand.Whether it's your brand’s customers, email subscribers, or fans, Carro will reveal all the influential people with a connection to your brand. If an influencer with a million followers bought from your store, would you know about it? Discover all of your influencers for free with Carro, available in the Shopify App Store! Go to getCarro.com and get started for free today! Hosted on Acast. See acast.com/privacy for more information.
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Jan 28, 2021 • 48min

128: Shopify Agency Partner Reveals A Proven Roadmap To Success In Ecommerce

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Chase Clymer, Shopify Expert and Agency Owner from Electric Eye. He and his team create Shopify-powered sales machines from strategic design, development, and marketing decisions.He is also the host of Honest Ecommerce, a weekly podcast where he provides Shopify store owners with honest and actionable advice to increase sales and business growth.What You Will Learn TodayImportance of finding product-market fit before getting involved with paid ads.The strategy of how brands are winning on Facebook and Instagram.The crucial 3 PKIs you should understand and invest in to grow your Shopify business.Links And Resources MentionedElectric EyeDesign and Marketing Case Studies Honest Ecommerce PodcastFacebook and Instagram Ads Course for Shopify - 20% Off, thanks Chase!Thank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and it’s sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane podcast on Apple Podcasts, Stitcher, Google Play, or Spotify and subscribe to get notifications when new shows are released.Episode Sponsor: LIMESPOTToday’s episode was brought to you by LimeSpot, the leading personalization platform for high growth brands on Shopify.LimeSpot is a market leader in personalization technology trusted by thousands of leading ecommerce brands worldwide.  Their AI-driven personalization and acquisition platform is proven to optimize customer discovery, reduce merchandising overhead and increase revenue. LimeSpot is able to showcase highly relevant products and deliver higher conversions than competitors because we leverage the largest independent AI data set of over 100 billion signals combining product data, consumer behavior, and trend analysis.   The result is deeper engagement, higher AOV, increased revenue and stronger ROAS. INSTALL LIMESPOT TODAY: The Personalization Engine that Understands Your Products AND Your Customers. Hosted on Acast. See acast.com/privacy for more information.
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Jan 25, 2021 • 37min

127: Create Immersive Shopping Experiences With Realistic 3D Models Of Your Products

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Sahil Gupta the CEO of Spase. They are a technology company leading and innovating a way for Shopify brands to create engaging 3D models of their products.What You Will Learn TodayAn overview of 3D models, AR (augmented reality), and VR (virtual reality).Benefits of implementing 3D models on your product details page.How the introduction of 3D models and AR have impacted sales and customer relationships.The verticals and types of products that are best suited for 3D models.The future and benefits of implementing this technology today on your Shopify store.Links And Resources MentionedSpaseSpase ResourcesSpase Playground10% Off - Use "fastlane" at checkout (thanks Sahil, so kind!)Thank You For ListeningI truly appreciate you choosing to listen to the show and for supporting the podcast and it’s sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane podcast on Apple Podcasts, Stitcher, Google Play, or Spotify and subscribe to get notifications when new shows are released.Episode Sponsor: CARROToday’s episode was brought to you by Carro, a powerful Shopify app and sales channel that discovers ALL the creators, press, and media that already love your brand.Whether it's your brand’s customers, email subscribers, or fans, Carro will reveal all the influential people with a connection to your brand. If an influencer with a million followers bought from your store, would you know about it? Discover all of your influencers for free with Carro, available in the Shopify App Store! Go to getCarro.com and get started for free today! Hosted on Acast. See acast.com/privacy for more information.
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Jan 21, 2021 • 32min

126: Uncover The Insights That Drive Marketing Impact, Revenue, and Customer Retention

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Rob Nelson the Founder and CEO of Grow.com. Grow is software that makes it simple for companies to connect their data, explore it, and surface insights so everyone can make data-driven decisions.Literally, everyone in a Shopify brand including sales, marketing, finance, operations, data scientist, including the CEO. Grow has a process to support everyone in an organization to assist with their intended outcomes.Let’s jump in and learn more about this fantastic Shopify Plus Certified Partner.What You Will Learn TodayCritical information and metrics you need to be watching in order to grow your Shopify business.Why KPI reporting leads to more questions and the corrective steps you can take.Understand the effectiveness of your digital spend, from lead acquisition to customer lifetime value.The four types of KPIs, engagement, reach, leads, conversions.Links And Resources MentionedGrowGrow Business Intelligence Resources Grow 6 Live Steam Event (replay)14-Day Free Trial + $2500 OffThank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and it’s sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane podcast on Apple Podcasts, Stitcher, Google Play, or Spotify and subscribe to get notifications when new shows are released.Episode Sponsor: LIMESPOTToday’s episode was brought to you by LimeSpot, the leading personalization platform for high growth brands on Shopify.LimeSpot is a market leader in personalization technology trusted by thousands of leading ecommerce brands worldwide.  Their AI-driven personalization and acquisition platform is proven to optimize customer discovery, reduce merchandising overhead and increase revenue. LimeSpot is able to showcase highly relevant products and deliver higher conversions than competitors because we leverage the largest independent AI data set of over 100 billion signals combining product data, consumer behavior, and trend analysis.   The result is deeper engagement, higher AOV, increased revenue and stronger ROAS. INSTALL LIMESPOT TODAY: The Personalization Engine that Understands Your Products AND Your Customers. Hosted on Acast. See acast.com/privacy for more information.
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Jan 18, 2021 • 44min

125: Get Import And Export Superpowers By Gaining Control Over Your Shopify Stores Data

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Maris Veide the Founder & CEO of Excelify. They are the developers of the wildly popular Excelify app that helps Shopify stores manage their data.  With 100’s of 5-star reviews in the Shopify App store, it’s clear that many Shopify store owners are getting tremendous value from their platform.  My goal on today’s podcast is to cast a wider net of understanding for those who have not heard of Excelify and how you can likely get value from the app too.What You Will Learn TodayHow to manage your Shopify store data by bulk importing and exporting human-readable Excel and CSV files.How to rapidly migrate from one e-commerce platform to Shopify.How to backup your store's theme and customer data.How to get emailed daily, weekly, or monthly reports currently not available in Shopify.Links And Resources MentionedExcelifyExcelify Shopify AppThank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and it’s sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane podcast on Apple Podcasts, Stitcher, Google Play, or Spotify and subscribe to get notifications when new shows are released.Episode Sponsor: CARROToday’s episode was brought to you by Carro, a powerful Shopify app and sales channel that discovers ALL the creators, press, and media that already love your brand.Whether it's your brand’s customers, email subscribers, or fans, Carro will reveal all the influential people with a connection to your brand. If an influencer with a million followers bought from your store, would you know about it? Discover all of your influencers for free with Carro, available in the Shopify App Store! Go to getCarro.com and get started for free today! Hosted on Acast. See acast.com/privacy for more information.
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Jan 14, 2021 • 41min

124: Expand Your Product Catalog, Grow Sales, And Operate More Efficiently Through Automated Order Fulfillment

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Sina Djafari the Founder of Duoplane. They are an order management platform that helps Shopify merchants automate their fulfillment through dropship suppliers and 3PL warehouses. It’s automation that makes it easier for you to grow and manage your ecommerce business by expanding your product mix without the capital outlay.You can now send orders to your suppliers with zero effort. Duoplane connects to your Shopify store and automatically parses each sales order into vendor purchase orders or warehouse picklists and routes them to the correct supplier. Tracking information flows back to Shopify and then onto your customer.What You Will Learn TodayWhy operating a distributed fulfillment model is the future of customer experience and long-term growth.Having less money tied up in inventory and warehouse real estate.How greater product selection using drop shipping, can offer a wider range of products without the inventory risk.How to be successful with dropshipping and using a 3PL?How to manage the full order cycle, including changes, shipments, returns, and order exceptions.Links And Resources MentionedDuoplaneDuoplane Shopify AppFree Operational AuditThank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and it’s sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane podcast on Apple Podcasts, Stitcher, Google Play, or Spotify and subscribe to get notifications when new shows are released.Episode Sponsor: LIMESPOTToday’s episode was brought to you by LimeSpot, the leading personalization platform for high growth brands on Shopify.LimeSpot is a market leader in personalization technology trusted by thousands of leading ecommerce brands worldwide.  Their AI-driven personalization and acquisition platform is proven to optimize customer discovery, reduce merchandising overhead and increase revenue. LimeSpot is able to showcase highly relevant products and deliver higher conversions than competitors because we leverage the largest independent AI data set of over 100 billion signals combining product data, consumer behavior, and trend analysis.   The result is deeper engagement, higher AOV, increased revenue and stronger ROAS. INSTALL LIMESPOT TODAY: The Personalization Engine that Understands Your Products AND Your Customers. Hosted on Acast. See acast.com/privacy for more information.
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Jan 9, 2021 • 36min

123: Use Creators Not Influencers To Drive Growth At Every Stage Of Your Customers Journey

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.My guest in today’s episode is Bryan Gold the Co-founder and CEO from #paid. They are a creator marketing platform that helps Shopify brands grow faster with creators. It’s an important and timely conversation. Unlike influencers, creators build awareness with the right audience, drive ROAS, and greatly assist with lifetime customer loyalty.What You Will Learn TodayThe significant difference between influencers and creators.Why a marketplace of potential influencers is a potential path of failure.The best way to work with creators to grow your Shopify business.How to turn creator's content into paid social ads using the creator's handle.Links And Resources Mentioned#paid$500 of free assets towards your next campaign - Exclusive bonus for podcast listeners!Company Of One - Paul JarvisThank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast and it’s sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane podcast on Apple Podcasts, Stitcher, Google Play, or Spotify and subscribe to get notifications when new shows are released.Today's Amazing Episode Sponsor: GRINGrow an Authentic DTC Brand with the #1 Influencer Marketing Software Platform for Creating Genuine, Direct Relationships with Influencers.GRIN is the only influencer marketing software built specifically for eCommerce. From discovery & outreach to relationship management & campaigns, product seeding, discount codes & affiliate links, content tracking & rights management, sales tracking & deep analytics - GRIN’s software helps with the tenure influencer marketing workflow. Top DTC brands trust GRIN as their influencer marketing platform for rapid growth and scale. Hosted on Acast. See acast.com/privacy for more information.

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