

Microsoft Innovation Podcast
Mark Smith [nz365guy]
If you want to get your ideas or questions featured on an episode, please leave us a voicemail: https://www.microsoftinnovationpodcast.com/voicemail/Dive into the future of work with the "Microsoft Innovation Podcast," exploring the intersection of People, Business, Technology, and AI. Engage with expert guests—including thought leaders from Microsoft, industry innovators, and community specialists—who are redefining the world with advancements in AI, Cloud technologies, the Power Platform, Dynamics 365, and beyond.Every episode delivers a blend of in-depth discussions, practical insights, and actionable strategies tailored for professionals driving enablement and innovation. Join us across our six shows:The Power Platform ShowThe MVP ShowThe Copilot ShowThe Ecosystems ShowThe AI AdvantageThe AI Unfiltered Show
Episodes
Mentioned books

Feb 19, 2020 • 32min
Aaron Back on The MVP Show
FULL SHOW NOTEShttps://podcast.nz365guy.com/175Aaron Back on The MVP Show – find out more about Aaron's lifeA discussion about Aaron's career backgroundLearn about Aaron Back’s journey to becoming a Microsoft MVP GP World, Dynamics and Power Platform – does Aaron see integration happening? Aaron’s focus point when it comes to Microsoft Business applications How he started having an interest in becoming an MVP A discussion about his involvement in the community Talks about the user group summit conference Aaron’s standards when creating blog posts – his foundation in creating blog content. How Aaron maintains the list of ideas and topics when creating a blog post What does he consider when writing a blog post? Aaron’s way of introducing information and tools to customers The best feedback he has ever received in writing a post The best thing about becoming an MVP Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Feb 17, 2020 • 45min
Power Platform/Dynamics 365 Past Present Future with David Kohar
FULL SHOW NOTEShttps://podcast.nz365guy.com/174Personal and career background of David Kohar David Kohar's first interviewThe significant highlights of 2019 in the field of Power Platform and Dynamics 365 What leads to CRM 1.2 release? During David's time at Ascentium – what's his role and responsibilities Find out more about the people in a team he worked with at Ascentium David's thoughts on the XRM story and a short discussion on XRM history Shares his thoughts on how the technology has evolved from the Ascentium days The most significant changes happened with Microsoft's technology from the period 2010 to 2015 What is David looking forward to this year (2020) when it comes to technology? Talks about what David thinks will be the breakthrough that will happen this year (2020)? Have they changed who they are hiring as consultants? Or have they changed their way of going into the market? How does David see the space in the next 5-10 years for now? What is it like being a Microsoft Partner for the longest time? A discussion about the value and opportunities of being a Microsoft partner Satya's influence in all of this? Alysa Taylor, Hayden Stafford and James Philips – David's thoughts on these three individuals How does David see the partnership role evolving? As a consultant in Microsoft partners, what's David's advice and recommendations to become successful? How will they drive the SI and ISV partners to the next phase? Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Feb 12, 2020 • 31min
Colin Vermander on The MVP Show
FULL SHOW NOTEShttps://podcast.nz365guy.com/173An introduction to where Colin lives, work and how he spends his free timeColin’s origin story Discussion about Colin’s Educational and Career background Find out about ADOXIO Company The type of industry where ADOXIO get most of their work from Talks about KPMG in Canada, as a Microsoft Partner Why Unicorn is featuring in Colin’s life so much and how it started? Does KPMG Canada integrate all work a lot with the other KPMG’s around the world? Colin’s thoughts on becoming a Microsoft MVP What Colin thinks about what activities he will be doing regarding being a Microsoft MVP in the year 2020? Colin’s involvement with ALM Describes the most significant accomplishment Colin is most proud of Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Feb 10, 2020 • 55min
Microsoft’s Customer Insights with Satish Thomas
FULL SHOW NOTEShttps://podcast.nz365guy.com/172A Brief introduction about Satish Thomas' life – Personal, Educational and Career Background – started as an intern in Microsoft Discussion about his interests, hobbies and the great things about Botswana, Southern Africa Find out about the book Satish wrote and what he learnt from that experience Satish's involvement in Microsoft Dynamics Lifecycle Services and how it started The methodologies involved in Microsoft Dynamics Lifecycle Services (LCS) Satish's journey to working with Microsoft An overview of Microsoft Customer Insights What Satish thinks about Microsoft AppSource If Satish is going to re-build AppSource today, would he do anything differently? The portfolio Satish is currently responsible for – what would a partner be working with and what will the customer see in the market now Learn more about what a customer data platform (CDP) is and how does it help your business The reasons why Microsoft built Customer Insights and its origin The type of industries who are using this technology particularly the Microsoft Customer Insights What kind of data sets people commonly use Companies and industries that are taking advantage of Microsoft Customer Insights System wise, where do these data coming from? ISV Story for Microsoft Customer Insight products What excites Satish about the Wave 1 announcement Resources and training materials available for the community to access – Dynamics 365 Customer Insights and Customer Insights in a day workshop Books and ResourcesBooks – https://www.amazon.com/Satish-Thomas/e/B00AVRC7DU%3Fref=dbs_a_mng_rwt_scns_share Dynamics 365 Customer Insights Blogs – https://community.dynamics.com/365/aicustomerinsights/b?PostSortBy=MostRecent&pifragment-98081=1Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Feb 5, 2020 • 30min
Steven Weaver on The MVP Show
FULL SHOW NOTEShttps://podcast.nz365guy.com/171Steven Weaver talks about his hometown What Steven does for entertainment outside of work Steven’s MVP journey What’s involved with MVP nomination in the past years Steven’s contributions to the MVP Community The story behind AdamRoue Changes Steven has seen in the program over the years Steven’s thoughts on people in the space moving to the cloud platform or does he still see a lot of on-premise software Benefits of the Cloud platform over On-premise Software Being 15 years as a Microsoft MVP in Business Applications, what’s Steven’s opinion, does he still value it? Is he still on it? How do you become an MVP? How important is the Microsoft Summit in building a relationship with fellow MVP’s? What will Steven miss the most if he decides to leave the program finally? What can he recommend to the MVP program to help the community? Steven’s advice to people who are wanting to be part of MVP in finance and supply change management Resources:Company Website: https://www.columbusglobal.com/en-gb/Dynamicsuser.net: https://dynamicsuser.net/Microsoft Dynamics Community: https://community.dynamics.com/ Columbus global: https://www.columbusglobal.com/en/ Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Feb 3, 2020 • 58min
Power Platform Digital Transportation at G&J Pepsi with Eric McKinney
FULL SHOW NOTEShttps://podcast.nz365guy.com/170Eric McKinney’s personal life – where he lives, where he calls home and what he does when he’s not working Eric’s favourite spot in Ohio How Eric get into the Microsoft space and what’s the story Eric’s current role in the organization he is working for What motivates him to take his organization forward from an innovation perspective In the early days, what’s Eric deciding factors in going to Microsoft Techwise How much does the Digital Transformation feature brought Eric’s organization to where they are today? The impact of Digital Transformation feature in their company. The feedback from those people who are now using the Apps rather than the OneNote or paper? Has it changed their perception of their skills, who they are and their role in their company? What Apps their organization is using Power BI – Who are the main roles in their organization that are consuming those dashboards or reports? How Eric incorporate citizen developers in their organization How have these technologies impacted the way people do every day in business? Eric’s tips and advice to people who are in the same role as him, specifically around Power Platform The best advice Eric has ever received Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Jan 29, 2020 • 22min
Kunal Tripathy on The MVP Show
FULL SHOW NOTEShttps://podcast.nz365guy.com/169Kunal Tripathy was born in India, grew up in East India and moved to Canada which he now calls his home Kunal’s Dynamics 365 and Platform JourneyHow he works with other parts of KPMG around the worldHow long he has been an MVP Kunal’s journey to becoming an MVP Changes that happened to him since becoming an MVP Becoming an MVP, did he get more connections with the other MVPs in the Community?Kunal’s big plan for Y2020What he thinks about the outcome of the event coming up to people Kunal’s recommendation to people who are wanting to become an MVP Kunal’s first speaking engagement Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Jan 27, 2020 • 50min
CRM and ERP Partner Growth with David Gersten
FULL SHOW NOTEShttps://podcast.nz365guy.com/168Find out more about David Gersten – based in Southern California, lives in Northern Orange County and what he loves to do during his free time How David get into the technology ERP? the tools he had used to have a better understanding David’s area of specialization and his focus area CRM projects, Is David doing it for customers or just for in house use? Talks about the organization he is working for at present and his role The core things about the practice management Discussions about their go-to-market strategy Shares what Business Central Segments he focuses on What makes Dynamics Consulting different from other firms that also offer Dynamics 365 Business Central? Talks about their strong relationship with Microsoft The strategies he thinks works for his career in terms of marketing What he considers as SMB and how he classifies an SMB? What he has discovered to be effective when it comes to sales game plan An introduction about what GP is Discusses what Dynamics Community GPUG User Group is How did he start getting involved with the User Group? The formula for running a successful local User Groups As a Partner Advisory Committee, what's involved Introduction to Channel Marketing Alliance How does the Channel Marketing Alliance help people in the Dynamics Community? Talks about IAMCP and what it does What makes David so into the community David’s thoughts on the importance of communities in the Dynamics 365 space Where does David see all of this in the future? Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Jan 22, 2020 • 27min
Aung Khaing on The MVP Show
FULL SHOW NOTEShttps://podcast.nz365guy.com/167A brief introduction about Aung Khaing a.k.a AK, originally from Myanmar and presently residing in New Zealand A discussion about his personal and family life What is so special about Myanmar What is the best thing about living in Wellington and what AK and his family enjoy doing together?Aung Khaing's journey to becoming an MVP Discussion about his involvement with the PowerApps Component Framework (PCF) AK’s recommendations to people who want to get involved in PCF The type of language should they be good at to create PCF Controls Resources, training materials and tools available for people to see examples of how they can use PCF – Create and build PCF, PCF Gallery, PCF CommunityWhat's AK doing actively as part of his community engagement Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Jan 20, 2020 • 51min
Power Virtual Agents with Michael Vakoc
FULL SHOW NOTEShttps://podcast.nz365guy.com/166Getting to know Michael Vakoc – from the Czech Republic, who now lives in the US and how he met his wife Michael’s favourite thing about Prague and what brought him from Prague to the United States Michael’s transition from Microsoft teams to Power Virtual Agents A discussion on how he got started working with Microsoft Michael’s role and his involvement with Power Virtual Agents An Introduction to what a Power Virtual Agent (PVA) The expectations and what the interest is from a customer’s perspective like in the market How Power Virtual Agent is built, features, and the benefits people can get from using it The relationship between Power Virtual Agent and Power Automate The story of CDS – do we need it for Power Virtual Agent? What's the support model for finished apps from Dynamics 365? The type of personas they see working with Power Virtual Agents The type of industries that can adapt and use this technology How much does AI Play in the Power Virtual Agents Product? How do microservices (275 prebuilt connectors) work with Power Virtual Agents? Talks about the product pricing for Single App and Unlimited App Minimum requirements for licensing The ability of the Power Virtual Agent to hand-off to a real agent Does Microsoft have their own live agent? How can people access it and use it? Ways to capture issues when a bot does not have an answer Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith


