Microsoft Innovation Podcast

Yves Habersaat, a Swiss AI and Microsoft technologies practitioner who builds agents and advises on Copilot adoption. He talks about starting Copilot where people already work, why Microsoft Teams yields quick wins, simple agent use cases like automated meeting minutes, choosing models with Azure Foundry, and when low-code Copilot Studio suffices versus custom SDK development.

Justin Trombold, an independent consultant who finds value-creating generative AI opportunities by diagnosing processes and operating models. He urges fixing processes not chasing tools. Short, practical ideas about starting small, avoiding stalled POCs, and how productivity gains can enable business-model innovation. Conversation focuses on incentives, measuring change, and treating AI as a new way of working.

Molly Rupert-Sullivan, an AI and data change leader at GuideHouse who builds adoption strategies, guides a lively conversation on helping three user groups: skeptics, opt-outers, and power users. Short takes cover mapping adoption segments, when to let people opt out, and how to equip champions with the right tools, access, and visibility to scale internal wins.

Manbhawan Prasad, a Microsoft Word product lead integrating generative AI and Copilot into Word, discusses goal-driven "agent mode" that plans and edits documents. He covers grounding drafts with SharePoint RAG-style knowledge, mirroring customer language from emails and transcripts, overcoming blank-page inertia with instant starts, and using AI as an always-on reviewer for structure and accuracy.

Radhika Dutt, product thinker and author of Radical Product Thinking, reframes strategy with a puzzle-setting approach. She discusses why OKRs and vanity metrics fail, how AI amplifies bad metrics, and how clear problem framing, small experiments, and measuring learning drive sustainable growth. Short stories include dating apps, maritime tech, and recovering stalled sales.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communities and drive effective AI adoption. Amelia shares her journey through web technologies, SharePoint, cloud transformation and Microsoft 365 adoption, offering guidance on behaviour change, team enablement and identifying meaningful Copilot use cases that improve daily work. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/798 🎙️What you’ll learn      How to help teams build sustainable Copilot habits How internal communities strengthen adoption How to identify high value Copilot use cases How to support behavioural change during AI transformation How to structure training and sponsorship for successful rollout ✅ Highlights   “Take a step at a time really to use Copilot.” “How can I translate this into my daily work.” “The idea is really to help people to stick with Copilot.” “It is hard to stay on track of all the changes.” “This internal community is amazingly important.” “Find use cases that can be improved with Copilot.” “You have the perfect unit when you work with teams.” “Look for executive sponsor, but real executive sponsor.” “Try to work not only down to top but also top to down.” “Help people really embrace the tools in ways that make sense for them.” 🧰 Mentioned     Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365 Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/download-app Copilot - https://copilot.microsoft.com/ Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/ Dynamics 365 Customer Service - https://www.microsoft.com/en-us/dynamics-365/products/customer-service Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords      microsoft 365, copilot, adoption, teams, sharepoint, serviceNow, dynamics 365, training, community, cloud, automation, behaviour changeMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Craig Taylor shares practical, real‑world guidance on cybersecurity, AI risks, and behaviour change inside organisations. He explains why positive reinforcement outperforms punishment, how biases appear in AI systems, and why zero‑trust matters for companies of all sizes. The conversation offers pragmatic, people‑centred steps to strengthen cyber literacy, reduce insider risk, and navigate emerging threats such as deepfakes and social engineering. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/797   🎙️ What you’ll learn  How to strengthen cyber hygiene using behaviour‑based training How AI bias emerges and why validation and critical thinking matter How to reduce insider‑risk through access control and observation How zero‑trust improves resilience beyond the legacy walled‑garden model How to help staff recognise social engineering and emotional manipulation ✅ Highlights “We're using it to produce videos, to produce scripts for the videos, ideas” “AI lies to you with very convincing falsehoods” “Rewarded behaviours are repeated” “Leaderboards… got leaders within companies to actually participate” “It's not rocket science. It's a lot of common sense” “Accidents happen and not malicious, not intentional, but boy can they have tragic consequences” “We have to try in some way” “The world is flat… our front doors are logically open to the world” “If you ever get an e‑mail that makes you want to take an immediate action, pause” “Anyone that wants a little free awareness training… cyberhoot.com slash individuals”  🧰 Mentioned Main Website: https://cyberhoot.com/ Individual Registration (Free Personal Training for Life): https://cyberhoot.com/individuals/ Businesses & MSP Registration Signup: https://nest.cyberhoot.com/autopilot-signup/? Newsletter Registration: https://cyberhoot.com/newsletters/ Blog Articles: https://cyberhoot.com/blog/ Cybrary (Library of 1000+ Cybersecurity Terms in non-technical language): https://cyberhoot.com/cybrary/ 🎯 Special Podcast Offer: 20% off CyberHoot for 1 year using the podcast’s unique coupon code: "AI Unfiltered" ✅Keywords cybersecurity, ai bias, zero trust, social engineering, cyber literacy, behaviour change, phishing, deepfakes, access control, insider risk, data protection, training Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  In this episode, Edine Olijve-Watkinson explores practical ways Microsoft 365 Copilot, Loop, Planner and emerging AI agents improve daily productivity, collaboration and decision making. It highlights real use cases, evolving tools and the shift toward AI supported workflows across organisations. 🎙️ Full Show Notes https://www.microsoftinnovationpodcast.com/796👉 What you’ll learn      • How Microsoft 365 Copilot supports personal efficiency • How AI agents extend productivity across meetings and workflows • How Loop, Copilot pages and notebooks support flexible collaboration • How metadata and information architecture improve Copilot performance • How professionals can upskill across Copilot Studio, agents and Azure AI Foundry  ✅ Highlights      • “My area of specialty is Microsoft 365 and then especially the collaboration and the productivity side of things.”  • “We see a lot of shifts towards agents.”  • “Using Microsoft 365 Copilot for personal efficiency, just as your little personal intern.”  • “The facilitator agent… joins your meeting and keeps track and then takes your meeting notes for you.”  • “The knowledge agent is also very good at adding metadata columns to your SharePoint sites.” • “I completely started to learn where Loop stores something, how you can retain it, how you can save it.”  • “I use Loop in your daily work, and not just Loop, but also Copilot pages and Copilot notebooks.”  • “You can make some really nice infographics with it.”  • “Everything you create gets created in your company’s style.”  • “I definitely want to learn how to use agents more in my workflow.”  • “I also want to dive deeper into Azure AI Foundry.”  • “It was completely new to me… I never really touched Azure in any way.” 🧰 Mentioned       • Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365   • SharePoint - https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration  • Microsoft Copilot - https://copilot.microsoft.com/  • Microsoft Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/  • Azure AI Foundry - https://ai.azure.com/  • Microsoft Loop - https://www.microsoft.com/en-us/microsoft-loop • Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords     microsoft 365, copilot, agents, loop, planner, sharepoint, metadata, productivity, azure ai foundry, collaboration, meetings, workflows Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

A forward-looking chat about why 2026 will be the year AI agents take center stage. They unpack the shift from traditional governance to AI-first governance and the rise of agent orchestration. The conversation highlights data security, red-team testing, prompt engineering, and practical skills professionals need to stay relevant.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI can transform leadership by analysing real conversational behaviour, reducing bias and giving leaders immediate insight into their communication style. The discussion covers how leadership differs from management, why early‑career support is often missing, and how continuous feedback can shorten the development gap for new leaders. Listeners gain a practical view of how leadership intelligence works and what it means for team clarity, alignment and growth. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/794    🎙️ What you’ll learn  How AI analyses everyday conversations to reveal leadership patterns How to identify gaps between perceived and actual leadership behaviour How real‑time feedback improves clarity, alignment and team dynamics How to shorten the long development gap for early‑career leaders How psycholinguistics and trend data support better leadership decisions ✅ Highlights “We explore real‑world AI applications, share practical insights, and discuss how businesses are implementing responsible, ethical, and trustworthy AI.” “Parafoil analyses how you lead in the work.” “By measuring pronouns and prepositions you can work out all sorts of things.” “It gives you an analysis of how each conversation’s gone after the fact.” “You don’t have to recount what happened to a chatbot.” “A problem never gets better with time.” “Leadership can only really be learned through the doing of the do.” “Most managers consider themselves to be accidental.” “How do we help people earlier in their career and not have a ten year delta” “His communication style really shifted over the course of the next two to three weeks.” 🧰 Mentioned Parafoil - https://parafoil.co/  Microsoft AI - https://microsoft.ai/  Google – www.google.com  ✅Keywords ai, leadership, management, psycholinguistics, feedback, teams, communication, alignment, leadership development, leadership intelligence, product, coaching Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith