

Omni Talk Retail
Omni Talk Retail
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Episodes
Mentioned books

Jan 27, 2022 • 15min
Spotlight Series | Orchestrating Delivery With Delivery Solutions Arshaad Mirza & Manil Uppal
In our latest Omni Talk Spotlight Series Podcast live from the Manifest Conference in Las Vegas, brought to you in association with 1010data, we are pleased to bring you Delivery Solutions Co-Founders Manil Uppal and Arshaad Mirza.
Arshaad and Manil sit down with Chris Walton and Anne Mezzenga to discuss what it feels like to be the pioneers of delivery orchestration software. Together, they:
– Go into depth about what delivery orchestration means and how it works
– Explain the importance of staying flexible in your fulfillment needs as the modern consumer is changing and the rise of instant delivery is at play
– And how their track record of success across multiple category verticals and multiple countries sets them up as the one solution provider Anne and Chris believe every retailer needs to meet.
Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 27, 2022 • 12min
Spotlight Series | Digital's Impact On Shipping With ECU Worldwide CTO Philip Blumenthal
In our latest Omni Talk Spotlight Series Podcast live from the Manifest Conference in Las Vegas, brought to you in association with 1010data, we are pleased to bring you ECU Worldwide Chief Transformation Officer Philip Blumenthal.
Chris Walton and Anne Mezzenga sit down with Philip to get his perspective on all things related to shipping products across an ocean. Together, they discuss:
– How e-commerce is driving demand for less than container full shipments
– Why there are some products consumers are willing to wait more than 2 days to receive
– And why Factory-to-Consumer (aka FTC) commerce will only continue to grow in the years ahead
Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 26, 2022 • 22min
Spotlight Series | Using Data To Stay Ahead Of Supply Chain Trends With 1010data CEO Inna Kuznetsova
In our latest Omni Talk Spotlight Series Podcast live from the Manifest Conference in Las Vegas, brought to you in association with 1010data, we are pleased to bring you 1010data CEO Inna Kuznetsova.
Chris Walton and Anne Mezzenga sit down with Inna to get her insightful and oftentimes hilarious take on why data collaboration holds they key to getting out in front of retail trends. Together, they discuss:
– How better supplier and retailer data collaboration can ease supply chain bottlenecks
– What categories of business continue to grow amid the pandemic
– And why subscription businesses particularly found their niche over the last two years, especially on Amazon
*Sponsored Content*
Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 25, 2022 • 30min
Spotlight Series | The Consumer Psychology of Ultra Fast Delivery with Buyk CEO James Walker
In our first podcast to kickoff the Manifest Conference, brought to you in association with 1010data, we are pleased to bring you Buyk CEO James Walker.
Chris Walton and Anne Mezzenga sit down with James to get his take on what to make of the ultra fast delivery trend. Together, they discuss:
- The consumer psychology involved
- The importance of private label
- Vertical differentiation as the key to profitability
- And, why delivery will soon be like turning on your faucet, i.e. something we do and almost take for granted that it is there.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 24, 2022 • 16min
AI Spotlight | The Future Of Quick Serve Restaurants With Vistry.AI CEO Atif Kureishy
As part of their Spotlight AI Series from the NVIDIA and Lenovo NRF Innovation Lab, Chris Walton and Anne Mezzenga sat down with Vistry.AI Founder and CEO, Atif Kureishy, to learn how his company is leveraging Ai to improve the overall operations and consumer experience in the QSR industry.
In this podcast, Atif does an excellent job of relaying all the different ways QSRs can find benefits from AI, including:
- Voice ordering automation at the drive thru
- Kitchen production control
- Ingredient forecasting to lower waste
- And much more, including our shared discussion of what the future of a QSR parking lot looks like!
*Sponsored Podcast*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 24, 2022 • 15min
AI Spotlight | Why Computer Vision Beats Customer Surveys Every Time With Deep North's Tracy Benaman
As part of their Spotlight AI Series from the NVIDIA and Lenovo NRF Innovation Lab, Chris Walton and Anne Mezzenga sat down with Deep North VP of Retail Sales, Tracy Benaman, to learn how her company leverages computer vision AI to observe consumer and employee journeys in a much more objective way than standard consumer or employee surveying.
In this podcast, Tracy does an excellent job of relaying all the different aspects of how both journeys can be better understood through computer vision, including:
- Dwell times
- Line wait times
- Fitting room interactions
- Backroom operations
- And Chris's favorite -- how often the bathrooms should be cleaned!
*Sponsored Podcast*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 21, 2022 • 22min
AI Spotlight | The Early Puts & Takes Of Checkout-Free Retail With Compass Digital Labs CTO Scott Wu
In what had to be one of our favorite podcasts on AI from the NRF Innovation Lab, Chris Walton and Anne Mezzenga sat down with Compass Digital Labs CTO, Scott Wu, to learn how his massive company, the Compass Group, is looking to bring computer-vision based checkout-free retail to food service and the many micro-markets it is opening at an astonishing clip.
In this podcast, Scott does an excellent job of relaying all the puts and takes that come with computer vision deployments, including how to view:
- New builds vs. retrofits
- Cameras vs. sensor fusion
- Operating on the edge vs. in the cloud
- And much, much more!This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 21, 2022 • 21min
AI Spotlight | Enhancing Self-Checkout With Kroger's Tom Arigi & Everseen's Alex Siskos
AI is helping retailers improve business agility in these unprecedented times.
Using store analytics, retailers can understand consumer behavior and optimize processes for better shopping experiences and faster, contactless checkout in stores with improved ROI.
But knowing where to start is always the big question. So we have brought together a senior retail asset protection executive and a system’s developer to talk about one use case, the deployment of AI in grocery self-checkout, that is already paying big dividends at one of the world’s most innovative grocery retailers.
In our latest AI Spotlight podcast, Kroger's Director of Assets Protection, Tom Arigi, and Everseen's VP of Strategy and Growth Initiatives, Alex Siskos, sit down with Chris Walton and Anne Mezzenga live from the NRF Innovation Lab to discuss all that it took to rollout an improved AI-based self-checkout experience to roughly 1,700 Kroger stores at an astonishing pace.
And, that last sentence alone should give you an idea of the level of success Kroger is already seeing with the initiative!
*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 21, 2022 • 26min
AI Spotlight | Anand Muralidaran of NVIDIA and Andi Huels of Lenovo
In the first of our special weeklong Spotlight Series highlighting AI in retail, Chris Walton and Anne Mezzenga interviewed Anand Muralidaran of NVIDIA and Andi Huels of Lenovo live from the NRF Innovation Lab.
Anand is NVIDIA's Head of Global Growth Strategy and AI Business Development for Retail, Consumer Goods, and QSR, and Andi is Lenovo's Head of AI for North America. In other words, they are both two absolute experts on the subject of how retailers are looking at AI in the coming years.
Give this podcast a listen, and you will hear which companies Anand and Andi believe are the ones to watch coming out of NRF, where AI will have the biggest retail impact in 2022 (the answer just may surprise you), and why AI has, without a doubt, crossed the chasm from buzzword to an everyday fact of retail life going forward.
*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jan 21, 2022 • 33min
Ask An Expert | Combatting Online Return Fraud With Signifyd SVP Bennett
How to fight online return fraud when all the players don't play by the same rules is a growing problem in retail.
And nowhere was this more evident than this past holiday season when the overall rate of e-commerce returns increased and so, too, did the rate of online return fraud.
Resident Omni Talk expert and retail commerce protection expert extraordinaire, Signifyd’s SVP of Operations and Corporate Development, Bennett, joined Chris Walton and Anne Mezzenga to discuss this very topic and what to do about it.
The short-answer -- it takes AI and machine learning to attack the problem in real-time because that is the only solution that will work when the rules of the game are always changing.
*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy


