

Omni Talk Retail
Omni Talk Retail
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Episodes
Mentioned books

Apr 17, 2023 • 7min
Five Insightful Minutes On Consumer Sentiment With A&M's Jonathan Sharp
A&MCRG’s Jonathan Sharp joins Chris Walton and Anne Mezzenga to discuss his company’s latest research on consumer sentiment in just five minutes!
To access A&MCRG's Spring 2023 Consumer Sentiment Survey, head here: https://alvarezandmarsal-crg.com/insight/consumer-sentiment-survey-spring-23/
Link to Jonathan's Alzheimer's fundraising page: https://www.justgiving.com/fundraising/jonathan-sharp11?utm_source=copyLink&utm_medium=fundraising&utm_content=jonathan-sharp11&utm_campaign=pfp-share&utm_term=f8545af14d0e47728e54dc7a6af5a1f3
*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 17, 2023 • 5min
Fast Five Shorts | Walmart Cuts Ties With Capital One
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Cutting Ties With Capital One
For the full episode head here: https://omnitalk.blog/2023/04/13/fast-five-video-amazon-return-fees-walmarts-capital-offense-a-starbucks-run-no-one-wants-to-make/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 17, 2023 • 5min
Fast Five Shorts | GNC Rolls Out New Store Model
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: GNC Rolling Out New Store Model
For the full episode head here: https://omnitalk.blog/2023/04/13/fast-five-video-amazon-return-fees-walmarts-capital-offense-a-starbucks-run-no-one-wants-to-make/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 17, 2023 • 5min
Fast Five Shorts | Amazon Charging Fees For Returns To UPS
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Charging Fees For Returns To UPS
For the full episode head here: https://omnitalk.blog/2023/04/13/fast-five-video-amazon-return-fees-walmarts-capital-offense-a-starbucks-run-no-one-wants-to-make/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 13, 2023 • 34min
Fast Five | Amazon Return Fees, Walmart’s Capital Offense & A Starbucks Run No One Wants To Make
In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne discussed:
- Why in the world Amazon is going to start charging for returns
- What embedded finance could have to do with Walmart suing Capital One to end its credit card deal
- GNC’s intriguing new store operating model, replete with a mobile POS solution
- Whether American Eagle parting ways with its Quiet Platform’s CEO signals a further slowdown of American Eagle’s 3PL dreams as well
- And closed with an angry Walton rant about why IKEA’s new virtual design service is such a brilliant idea
There’s all that, plus Cate Blanchett in a pants suit, Mountain Dew retirement village ragers, and Olestra vs. Oleato – is there really a difference?
Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12, 2023 • 31min
Ask An Expert | How Retailers Are Using Embedded Finance To Drive Deeper Customer Loyalty
You heard it here first: embedded finance will be one of the biggest, if not the biggest, trends to impact retail customer loyalty over the next decade.
So Omni Talk is pleased to announce that Alviere’s Tim Dardis, VP of Sales and Business Development, will joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide his expert opinion on what embedded finance is, how retailers should approach it, and why it just makes so much financial sense.
Collectively the three of them went deep on:
– The overall trend of retailers looking to grow their income from services as opposed to products
– A step-by-step guide on how retailers can crawl/walk/run to implement embedded finance within their organizations
– And, finally, why more and more retailers are already beginning to offer a full suite of banking services that customers can use as an alternative to traditional banks, all in the name of deeper customer loyalty
*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 11, 2023 • 6min
Fast Five Shorts | Walmart's Pickleball Partnership
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart's Pickleball Partnership
For the full episode head here: https://omnitalk.blog/2023/04/06/fast-five-video-walmart-gets-in-a-pickle-american-eagle-is-on-the-radar-ikea-is-fine-as-is/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 11, 2023 • 4min
Fast Five Shorts | Kohl's Attempts A Marketplace, Again
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Kohl's Attempting A Marketplace, Again
For the full episode head here: https://omnitalk.blog/2023/04/06/fast-five-video-walmart-gets-in-a-pickle-american-eagle-is-on-the-radar-ikea-is-fine-as-is/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 11, 2023 • 6min
Fast Five Shorts | IKEA Expands "As-Is" Resale Program
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: IKEA Expanding "As-Is" Resale Program
For the full episode head here: https://omnitalk.blog/2023/04/06/fast-five-video-walmart-gets-in-a-pickle-american-eagle-is-on-the-radar-ikea-is-fine-as-is/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 10, 2023 • 28min
Spotlight Series | A Better Way To Make Last-Mile Deliveries With Buncha CEO Bharat Pulgam
Buncha Co-Founder and CEO Bharat Pulgam joins Chris Walton and Anne Mezzenga to discuss a smarter way to think about last-mile delivery, i.e. giving customers scheduled weekly neighborhood deliveries at a fraction of the cost.
In this podcast, Chris and Anne go deep with Bharat on:
- The misconceptions around speed vs. convenience, especially when the former is far more expensive
- The economic value of scheduled neighborhood deliveries both for consumers and for retailers
- How such a model increases pick and pack efficiency (by enabling orders to be processed in stores overnight) while also significantly lowering delivery costs
- And why the whole concept may just be a radical new way to think about localized fulfillment
It is a concept that draws many parallels with how airlines operate and one that is sure to challenge your conventional ways of thinking about e-commerce.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy


