Learning Uncut

Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D teams, helping members to collectively shape their transition from order takers to performance partners. The World of Impact Map enables teams to enhance their analysis and position themselves within the organisational context to deliver higher impact. This episode delves into the creation of these maps and shares key lessons Henriette and Evitha have learned from using them in their work with L&D teams. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/151/ Podcast information and more episodes: https://learninguncut.global/podcast/

Mehri Doyle, Director at Australia's Department of Foreign Affairs and Trade, specializes in social and digital learning. She dives into the success of Small Private Online Courses (SPOCs) that facilitate social learning through community interactions. Mehri shares how these initiatives enhanced diplomatic skills and boosted learning resource access tenfold. She discusses the role of experienced educators in creating engaging content and the importance of community-driven feedback for continual improvement in online learning.

Sonali D'Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environments. This episode will leave you with practical approaches to promote psychological safety as an L&D practitioner. Hosted by Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/elevate-38/ Podcast information and more episodes: https://learninguncut.global/podcast/

Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedback, and the option of sharing with managers for additional feedback. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/149/ Podcast information and more episodes: https://learninguncut.global/podcast/

Dinye Hernanda joins Michelle Ockers to discuss her experiences as a learning and development professional in the start-up and scale-up space. They explore the main challenges that arise across key stages of start-ups, delving into the specifics of the onboarding process. Dinye shares her 70/30 approach to skill development and provides a real-world example of how L&D professionals can shift the narrative to gain key stakeholder buy-in. Finally, Dinye shares what corporate L&D professionals can learn from startups in order to keep up in our rapidly changing workplaces. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/148/ Podcast information and more episodes: https://learninguncut.global/podcast/

Chemène Sinson and Michelle Ockers recap their experiences at the 2024 Australian Institute of Training and Development (AITD) Conference. They reflect on key themes such as collaboration, inclusion, learning design and the impact of AI on the future of learning and development. The conversation highlights standout sessions and speakers including both keynotes and case studies. Chemène and Michelle also discuss the enriching networking opportunities and how they will apply what they learned. Hosted by Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/elevate-37/ Podcast information and more episodes: https://learninguncut.global/podcast/

Peter Sheppard discusses Ericsson's transformation into a skills-based organization and how it has positioned Ericsson to put skills to work. Ericsson is leveraging skills to create visible simplicity and streamline the employee experience. This transformation has led to improved retention, inclusion, accessibility, and enhanced career progression and recruitment. Peter also shares insights into how his team achieved this significant project, the challenges they encountered, and the key lessons they learned along the way. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/147/ Podcast information and more episodes: https://learninguncut.global/podcast/

Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with applicable insights to get started or improve your fieldwork. Hosted by Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/elevate-36/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report 'AI in L&D: From Talk to Action'. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundamental things you can do to use AI to its full extent, how you and your team can ensure you are future ready, and some of the possibilities for future AI use in the workplace. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/146/ Podcast information and more episodes: https://learninguncut.global/podcast/

Michelle Parry-Slater joins Michelle Ockers to discuss why effective compliance learning is crucial and how it can be transformed into a valuable learning experience. Illustrated with real-world examples, we discuss how to ensure that compliance learning is relevant, engaging and effective in driving required behaviours and an interest in further learning in your organisation. Hosted by Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/elevate-35/ Podcast information and more episodes: https://learninguncut.global/podcast/