Learning Uncut

Following the pandemic, the nature of work and the expectations people have of the workplace and employers have shifted significantly. In this episode of Learning Uncut, I am joined by Hannah Conkey, the Head of Learning and Organisational Development at the Royal Automotive Club of Victoria – RACV for short. Hannah shares how the RACV have reviewed their Employee Value Proposition, updated leadership development and how her qualification in neuroscience helped to inform their approach. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/111/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Kate Fraser from the Australian Association of Social Workers joins me to discuss a blended learning program for clinical supervisors developed in partnership with Family Safety Victoria. She is joined by Dr Kuva Jacobs from RedPoint Consulting who worked on the design and development of the program. Some interesting design considerations shaped this program, including a high need for psychological safety for participants due to lived experience of trauma, peer support through coaching circles, and the bold move of using Miro in the face of resistance. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/110/ Podcast information and more episodes: https://learninguncut.global/podcast/

Pene Barton, VP People and Remote at Noissue joins me for this episode of Learning Uncut, where we discuss the near-universal challenge of keeping people connected, learning and performing while working remotely. We look at how Noissue has tackled this challenge as they scaled a global workforce. Pene discusses relevant approaches and tips including the development of employee journey maps and integrating 'showing your work' into the operating rhythm. Pene also discusses a range of tech tools that are used on a budget across the organisation to enable connection, performance, and community. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/109/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

The Special Broadcasting Service (SBS) is Australia's multicultural public broadcasting service across a range of media. Brett Archer, their Capability Development leader, discusses how they have taken a strengths-based approach to leadership development. He has extended this to identify and leverage organisational strengths for learning purposes. If you can make it to Sydney 8-9 November 2022 join Brett and me at the L&D Innovation and TechFest where we'll both be speaking. Transcript and related resources: https://learninguncut.global/podcast/108/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Katrina Moss from Shopify updates on the embedding of growth mindset in practices across the organisation, including as a key foundation for learning. One exciting new development in the work of L&D at Shopify is to support the effectiveness of work teams. The organisation is now digital by design, with teams spending very little time physically together. They are being very deliberate in ensuring that teams have a small number of well designed gatherings each year that build trust, connection and overall team effectiveness. Katrina walks us through how this body of work has built and the three-tier service offering from L&D to support work teams. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/107/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

This special edition of Learning Uncut is a sequel to season two of the Learning Uncut Emergent series – Taking Bold Action. In this season the Emerging Stronger Team, Michelle Ockers, Laura Overton and Shannon Tipton explored the strengths that L&D require to take bold action. We incorporated insights from this series into our public 2022 Emerging Stronger masterclass. Emerging Stronger is now an industry initiative which is supported by a number of partners across the industry who share our vision for smarter, bolder L&D. In this episode we hear from our partners and reflect on key themes from the podcast series and masterclass. We also announce that we will be running an engaging series of roundtables exploring the application of Emerging Stronger practices and lenses. See show notes for information on how to join the roundtables. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/em29/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Sebastian Tindall from Vitality is a return guest. In episode 66 he spoke about their resource-led learning strategy. He returns to discuss how this strategy has evolved since late 2020, including the introduction of digital adoption platforms and expanded use of metrics to enable and demonstrate business impact. If you are serious about taking a business first mindset and impacting organisational performance in your role as a learning and development professional, you'll get a lot out of this conversation with Sebastian. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/106/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Kelly Hopkins joins us from Kathmandu to discuss how his small L&D team has taken big strides to support learning for their workforce of 1,800 people, many of whom are frontline staff in retail outlets. The most important element of their learning strategy is coaching, which they've enabled not only with technology but also with smart analog resources that are easy and effective to use in their retail workplace. Kelly describes what learning looked like when he joined the organisation almost seven years ago and how they've patiently and consistently built and embedded coaching into work. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/105/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

In Episode 103 we spoke with Zoe Freeman about the Waka Kotahi New Zealand Transport Agency organisational learning strategy, titled 'Becoming a Learning Organisation.' She mentioned that she had worked closely with Claudia Faletolu, Kaitohutohu Mātua, Āheitanga Māori (Māori Strategy Advisor) in the Centre for Learning and Development at Waka Kotahi. Claudia joins us to discuss how Te Ao Māori (Māori world view) was deeply woven into this learning strategy. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/104/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Becoming A Learning Organisation is the title of the Waka Kotahi New Zealand Transport Agency's learning strategy. Their learning strategy is their roadmap to becoming a high-performing learning organisation. Zoe Freeman, the Strategic Advisor in the Centre for Learning and Development, discusses how the strategy was created. Key aspects of their approach include deep engagement across the organisation, deliberate preparation of the L&D team, and being informed by Māori worldview. The result is a learning strategy that was created with the organisation, for the organisation and owned by the organisation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/103/ Podcast information and more episodes: https://learninguncut.global/podcast/