The Upstream Leader Podcast

Every year, accounting firm leaders emerge from tax season telling themselves there's not enough time left to make meaningful changes, and every year, that story holds. Jeremy Clopton and producer Justin Grant push back on the premise itself on Episode 115 of The Upstream Leader. If April 30th is effectively the end of your performance year, then May 1st isn't a third of the way through the calendar, it's day one of something new. The conversation works through what that reframe actually demands: not just a shift in scheduling, but a willingness to do the hard work of change precisely when comfort and success make it easiest to postpone. The firms that get this right, Jeremy argues, aren't the ones with better plans. They're the ones that have stopped waiting for the right moment and built the habit of never needing to. Get the full show notes and more resources at TheUpstreamLeader.com

Matt Granados, CEO of Life Pulse and author of Motivate the Unmotivated, joins Jeremy Clopton on Episode 114 of The Upstream Leader to make his case that most leaders can't motivate their teams for a simple reason: they don't know themselves well enough to know anyone else. His framework centers on identity, specifically the damage done when people tie who they are to what they do, and builds outward from there into a practical system for understanding what actually drives the individuals around you. It's less about management technique and more about honest self-examination as a prerequisite for leading others. Matt covers enough ground to make you feel like the gap between fear-based and love-based motivation is less a philosophical distinction and more, a practical one. Get the full show notes and more resources at TheUpstreamLeader.com

Most accounting firms claim to put people first, but Shish Cherian knows the difference between a hashtag and actual commitment. Shish talks to Jeremy Clopton on Episode 113 of The Upstream Leader about how as head of people operations at Donovan CPAs, one of the profession's standout firms, he's broken down what separates genuine "people first" culture from marketing speak. The distinction starts with alignment versus agreement—partners must be willing to sacrifice, not just nod along—and from there, it's about challenging directly while caring personally. Cutting through the "we're a family" platitudes plaguing the profession, Shish tackles the hard truths: HR can't manufacture generosity, servant leadership matters more than small talk, and your client base can either support, or undermine, everything you're trying to build. Remote work, clear systems, and clients who respect boundaries aren't perks, they're infrastructure, and this conversation reveals what actually makes people want to build careers at a firm. Get the full show notes and more resources at TheUpstreamLeader.com

Alexia Pappas moved to Tampa with no job lined up, interviewed at ten firms, and nearly took a waitressing gig before finding the right fit. On Episode 112 of The Upstream Leader, she also tells Jeremy Clopton that she accepted a position in a department she had zero experience and no real interest in because the people felt right. That decision launched a decade-long career at the same firm. Alexia's path wasn't linear, starting in CAS despite wanting tax, discovering she knew "absolutely nothing" about foundational accounting, and spending years proving herself before making the switch. But that detour became her advantage, giving her a particularly deep understanding of her clients' operations. Now, as she eyes partnership, Alexia's focus has shifted from climbing to lifting. She talks about succession planning not as a threat but as freedom, about measuring success by fulfillment rather than just income, and about building a career where showing up excited matters as much as the work itself. Ten years in, she's still at the same firm, and for her, that's exactly the point. Get the full show notes and more resources at TheUpstreamLeader.com

When Jeremy Jones stepped into the CEO role at Frazier & Deeter, he inherited not just a legacy, but a crossroads. The firm, steeped in tradition and guided by the founders' ongoing presence, faced a pivotal decision: pursue private equity investment or maintain the status quo. He joins Jeremy Clopton on Episode 111 of The Upstream Leader and explains how, alongside his leadership team, he navigated a landscape transformed by industry peers embracing new models. Their journey was marked by candid conversations, cultural soul-searching, and a deliberate shift in governance and compensation in order to prepare the firm for change before committing to it. Ultimately, a partnership emerged not from financial calculus, but from a shared vision for people-first growth. Whether or not your firm is currently or will ever consider going the private equity route, this is information you want to understand as the accounting profession continues into the era of its latest "next big thing." Get the full show notes and more resources at TheUpstreamLeader.com

Caught in the endless loop of planning, reflecting, and waiting for the "right moment" to lead? Host Jeremy Clopton challenges the comfort of "becoming" and urges a shift into the discomfort and authenticity of being on Episode 110 of The Upstream Leader. Drawing from personal experience and the struggles of professionals everywhere, he exposes the trap of productive procrastination and the myth that more preparation will finally make us ready. Instead, he champions imperfect action, self-awareness, and the courage to step into the arena before feeling fully equipped. Leadership isn't a future destination but a present choice, forged in the messy, real-time work of showing up and making decisions while trying to learn what you think you need to know on the fly. Jeremy calls on all of us to stop delegating leadership to our future selves and start being the leaders we aspire to become – today. Get the full show notes and more resources at TheUpstreamLeader.com

When Jason Blumer of Thriveal and Ian Vacin of Karbon set out to write Scale with Purpose, they didn't expect the journey to mirror the unpredictable path of entrepreneurship itself. On Episode 109 of The Upstream Leader, they recount the ups and downs that shaped their leadership philosophies, from early missteps and hard-won lessons to the realization that scaling a service-based firm is as much about self-awareness as it is about strategy. Jeremy probes the content of the book, diving into the messy realities of building teams, the myth of consensus, and the challenge of driving efficiency in a world where people, as Jeremy quotes, "crave the freedom to be inefficient." Importantly, this isn't just a how to manual, and the group reflects on why not every firm should, or even should want to, scale. Get the full show notes and more resources at TheUpstreamLeader.com

Being lonely at the top is more than a cliché, it's a reality for many leaders. Jeremy Clopton sits down with Mark McFatridge, founder and CEO of Quaid, to explore the hidden challenges of leadership isolation and the power of community on Episode 108 of The Upstream Leader. Mark shares how "like-situated" circles can become a lifeline for CEOs and business owners navigating high-stakes decisions and personal struggles, as sources of trust, vulnerability, and radical candor. Mark goes through how to build authentic connections both inside and outside the workplace no matter your position within it. If your goal is to lead with more humanity and find support while doing so, you'll learn why true community is the antidote to isolation, and how you can redefine what it means to succeed as a leader. Get the full show notes and more resources at TheUpstreamLeader.com

Jeremy Clopton sits down with Matt Tait, CEO of Decimal, on Episode 107 of The Upstream Leader for a refreshingly honest look at how personal health shapes leadership. Matt recounts the wake-up call that came not from a business crisis, but from his own kids questioning his athletic past, and rather than chasing quick fixes, he describes a slow, intentional shift: waking up earlier, building habits, and crafting a fitness routine that serves as a source of joy for him rather than an obligation. Yes, the reality of balancing work, family, self-care, employees' needs, and putting out fires is messy and unpredictable, but Matt's story is a reminder that leadership isn't about perfection or control. He's shown that it's possible to systematically make space for yourself while simultaneously showing up better for those who count on you. No matter where you are on your own self-care journey, you'll want to hear Matt's insights. Get the full show notes and more resources at TheUpstreamLeader.com

The billable hour stands as both a fixture and a flashpoint in the accounting profession, shaping careers and firm cultures for generations. But talking about it actually be... enjoyable? On Episode 106 of The Upstream Leader, producer Justin Grant, himself a former lawyer, joins Jeremy to put the billable hour under the microscope—not to rehash old arguments, but to expose the real consequences of treating time as a commodity—and have fun doing it! Tracking every minute can obscure the true value of expertise, penalizing high performers, and this often ultimately reduces client relationships to transactions. But instead of dismissing the billable hour entirely, Jeremy reframes it as a tool for resource management: a way to balance workloads and set fair expectations. Reconsider what you measure and how you measure it, think about why that matters, and listen in for advice on how to set your firm on a path toward a more sustainable, people-focused future. Get the full show notes and more resources at TheUpstreamLeader.com