Pioneers and Pathfinders

Today we're joined by a true pioneer in the legal profession: Sanjay Kamlani, founder and CEO of Maker5, a law firm innovation advisory and software development services business that also builds new legal industry startups through its venture studio. Sanjay started his career as an international tax lawyer at PricewaterhouseCoopers (PwC), focusing on US-India business advisory work. Wanting to do business in India himself, he left PwC to co-found OfficeTiger, a company that pioneered the offshore professional support services industry in India. At OfficeTiger, Sanjay served as CFO, general counsel, and member of the board. He would later co-found Pangea3, one of the first major businesses in the legal process outsourcing industry. At Maker5, Sanjay helps law firms and legal departments transform their processes, workflows, and outcomes. He is also involved with Duke Capital Partners, Duke University's early-stage venture investment fund. In our discussion, Sanjay talks about why he felt confident venturing into business, the challenges he had faced in the outsourcing industry, his advice for legal tech entrepreneurs, and what it's like to manage a multicultural organization.

Keith Maziarek joins us on the podcast today. Keith is Director of Pricing and Legal Project Management at Katten Muchin Rosenman. Keith entered the legal world as a Marketing and Communications Manager at the ABA, where he learned about working with lawyers, as well as the business side of the industry. He later went on to serve as a business development manager at DLA Piper. There, Keith began exploring pricing and profitability matters, eventually becoming the firm's first head of strategic pricing. He continued in this field at Perkins Coie, where he worked as Senior Director of Client Value. Today, in his wide-ranging role at Katten, he collaborates with others to design, build, and implement the firm’s robust and scalable strategic pricing, profitability, process improvement, legal project management, and client value capability. Additionally, Keith is a board member of the Legal Value Network, where he helps further the evolution of the business of law in the commercial legal services sector. He has also authored several published articles on the topics of pricing, client value, and collaboration, and he speaks regularly at industry conferences. In today's discussion, Keith talks about what led him to work in pricing, how discussions about pricing have evolved in the legal profession, the key factor about generative AI tools that people often overlook, and how he became involved with the Legal Value Network.

In honor of Independence Day, we're revisiting our discussion with Cindy Cohn, executive director at the Electronic Frontier Foundation (EFF). For many years, Cindy has been a champion for civil liberties in the digital space. In our conversation, she spoke about the EFF's history and mission, as well as the human rights issues she focuses on today. We hope you enjoy the holiday this week. We will return next week with a new episode. As technology has progressed, we have also seen emerging concerns for freedom of speech and privacy. Our guest today has spent the past 30 years defending individual liberties in the digital space. Cindy Cohn is the executive director at the Electronic Frontier Foundation, the leading nonprofit organization ensuring that technology supports freedom, justice, and innovation for all people. She started her career as a civil litigator in private practice, where she handled various cases related to technology. Then, in 1993, the EFF offered her the opportunity to serve as outside lead attorney in the case Bernstein v. Dept. of Justice, the successful First Amendment challenge to the US export restrictions on cryptography. Today, she handles legal matters involving NSA spying, platform censorship, and surveillance technologies, among other issues. Cindy has received numerous awards and honors for her work. In 2020, she was included in The Nonprofit Times Power and Influence Top 50 list, honoring movers and shakers. In today’s discussion, Cindy talks about the fascinating origins of the EFF, how she became involved in human rights work, how her practice has evolved over the years, and her strategies for protecting people's privacy.

Today’s episode is part two of our conversation with Steve Harmon, chief operating officer and general counsel at Elevate. Last week, Steve spoke with us about why he decided to become a lawyer, his insights on the business of law, working in Cisco’s legal department, and how he co-founded CLOC. In the second half of our discussion, we talk to Steve about encouraging technology adoption, what legal professionals can learn from past technology evolutions, how Elevate balances competing factors when using tech, and his recommendations for legal professionals today.

Steve Harmon, COO and General Counsel at Elevate, shares insights on being an in-house lawyer, importance of articulating business needs, rethinking billing structures, and the evolution of legal operations as a profession. Discusses his unconventional career path and proud accomplishments at Cisco Systems.

Today we're joined by Carolyn Elefant, a change-maker in energy and environmental justice law specifically, as well as the legal profession generally. Carolyn is an attorney and an author, blogger, and legal innovation influencer at MyShingle.com. She started as a lawyer at the Federal Energy Regulatory Commission (FERC). After working in a law firm for a few years, she took the leap into starting her own practice. In her energy and environmental justice work, Carolyn helps innovative alternative energy companies navigate the FERC, state commissions, and energy markets. She also defends landowners and communities from pipeline infrastructure by helping them challenge adverse rulings and change laws. Nearly two decades ago, Carolyn co-founded the Ocean Renewable Energy Coalition, which has since merged with the National Hydropower Association. This organization has helped draft and implement the laws that govern offshore wind and wave energy today, and has lobbied for hundreds of millions of dollars in research and development for the industry. In addition, Carolyn helps other lawyers venture into solo practice—sharing her thoughts and experiences through her award-winning blog, MyShingle.com, and her book, Solo by Choice. In our conversation, Carolyn discusses the surprising reason she chose to attend law school, starting a solo practice, how she approaches legal technology, and her work in energy and environmental justice law.

Stephen Allen, a legal market expert, discusses Trampelpfad, lessons from telecom, and differences in organizations. He explores roles as Chief Scout and consultant, shares tips for legal departments, and talks about transitioning from legal practice to business side. Allen emphasizes strategy, value, and coaching for future aspirations.

Today we welcome a true pioneer and one of the first legal operations professionals in the industry, Connie Brenton. Connie is CEO and founder of LegalOps.com—a community bringing together the legal ecosystem to drive competitive advantage. She has over 20 years of expertise and innovation experience in the industry, building community, and driving leadership. Connie started her legal operations career at the enterprise software company Sun Microsystems. She then launched the legal operations functions at the companies Oracle and NetApp. Connie also founded CLOC (Corporate Legal Operations Consortium) and was CEO of the organization. CLOC is one of the organizations under Connie’s leadership that defined legal operations as we now know it. Additionally, she co-authored the book Running Legal Like a Business with Susan Lambreth, a previous guest on the podcast. As a result of her work, Connie has received a Lifetime Achievement Award from American Lawyer Media. In today's discussion, Connie talks about her decision to start LegalOps.com, what it means to run legal "like a business," the qualities necessary to be part of a legal ops team, and community-building in a hybrid world.

Our guest today is a prolific connector and skilled executive coach in the legal industry. David Cowen is the founder and president of The Cowen Group and founder of the Summit on Legal Innovation and Disruption (SOLID). David started in staffing and recruiting, where he learned more about the art of making connections. Years later, as the demand for litigation support and eDiscovery talent grew, David pivoted toward the legal industry as a subject matter expert in building office legal support and technology teams. He ultimately founded The Cowen Group, which became the nation's leading search firm in staffing and recruiting senior legal leaders and next generation legal technologists. Over time, the firm has transitioned to the events space, hosting legal events on numerous topics such as legal innovation, legal operations, and eDiscovery. Among these many events is SOLID, a global series which focuses on innovation and the practice of law. These working groups bring together the most innovative thinkers and practitioners to take deep dives together into the hottest issues in the industry (As a disclaimer, Seyfarth is a supporter and host of many of the SOLID conferences.). Additionally, David writes extensively on managing and developing careers, “the war for talent,” and the motivations behind investments in people, process, and technology. In today's conversation, David discusses why he founded SOLID, how he ended up in the legal industry, how he has kept up with client demands, and the importance of asking people for favors.

Today we're joined by Kris Niedringhaus of Georgia State University College of Law. Kris has a few roles at the law school: associate dean for Library, Information Services, Legal Tech & Innovation; faculty director of the Legal Analytics & Innovation Initiative; and clinical professor of law. For over two decades, she has been a law librarian and law professor at universities throughout the US. She has also been with the Center for Computer Assisted Legal Instruction (CALI) for more than 20 years in various roles, currently serving as an author, board member, and chair of the Legal Research Community Authoring Project advisory board. She is an executive committee member of the Association of American Law Schools' Section on Technology, Law, and Legal Education. Additionally, Kris has written and presented on topics such as legal research, teaching methods, and law library management. In our discussion, Kris talks about the Legal Analytics & Innovation Initiative, how law students should approach legal technology, finding her place in the legal world, and why she enjoys student hackathons.