

Manufacturing Culture Podcast
Jim Mayer
Manufacturing is more than the products we make; it’s the people who make the parts. On The Manufacturing Culture Podcast, I sit down with leaders, innovators, and everyday heroes to uncover the stories behind their journeys in the industry. We talk about where they started, how they’ve grown, and the challenges they’ve overcome along the way.
Each episode brings a unique perspective; some practical, some inspiring, and all rooted in the human side of manufacturing. From lessons learned on the shop floor to big ideas shaping the future, it’s all about the people who make it happen.
Because at the heart of every company are the people who work there, and every person has a story.
Each episode brings a unique perspective; some practical, some inspiring, and all rooted in the human side of manufacturing. From lessons learned on the shop floor to big ideas shaping the future, it’s all about the people who make it happen.
Because at the heart of every company are the people who work there, and every person has a story.
Episodes
Mentioned books

Aug 10, 2023 • 54min
Wizardry and Innovation: Charlie Hushek
In this riveting episode, Jim Mayer sits down with Charlie Hushek, the General Manager of Phoenix Heat Treating, to unearth the world of heat treating in metal processing. Charlie opens the door to this critical yet often overlooked industry and shares how it plays a pivotal role in shaping the metals we use daily.
From discussing the various challenges and innovations in the heat treating industry to investigating the adoption of digitalization and ERP systems for job tracking and quality control, Charlie reveals the cutting-edge techniques that drive Phoenix Heat Treating.
He talks about their customer-facing approach and the implementation of real-time job tracking, allowing unprecedented transparency and collaboration with clients. This leads to a rich discussion on balancing innovation with the limitations intrinsic to the heat-treating process and how Phoenix Heat Treating continually evolves to meet these challenges.
Charlie emphasizes the importance of company culture, continuous improvement, and how the evolution of the company's vision, mission, and values plays a central role in shaping a vibrant work environment.
The episode examines new management strategies like introducing the "performance snapshot" approach for performance reviews, outcome-based roles and responsibilities, and a keen focus on core values. It also uncovers how Phoenix Heat Treating identifies and nurtures leaders while managing the multi-generational workforce dynamics.
Charlie shares the importance of continuous improvement of leadership skills through asking questions and seeking different perspectives. A thread running throughout the conversation is the company's relentless pursuit of excellence in all areas of its business.
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Aug 3, 2023 • 44min
Understanding Emotional Intelligence: Phil Johnson
In this episode of the Manufacturing Culture Podcast, join host Jim Mayer as he welcomes Phil Johnson, CEO of the Master of Business Leadership program. Phil's remarkable journey starts from his humble upbringing in a small Canadian town and leads him to become a leading figure in emotional intelligence across the globe.
Phil unpacks emotional intelligence's critical role in our fast-paced, ever-evolving world, highlighting its contrasts with intellectual intelligence. He explains the strong connection between emotional intelligence and accountability, a concept that's key to effective leadership.
We also explore the intriguing concept of the "five monkeys," which illustrates the importance of elevating our consciousness to inspire transformative change. Discover the two primary motivators for change - pain and passion, as Phil discusses the courage required to step out of the comfort zone and confront ego fear.
In an era where business landscapes are getting more complex, Phil emphasizes the importance of emotional intelligence within the corporate world, focusing on the manufacturing industry. He provides insightful tips on incorporating emotional intelligence into hiring processes and how creating a more open environment can foster collaboration and positive energy in the workplace.
The episode concludes with a stimulating discussion on how Phil's work on emotional intelligence is revolutionizing leadership practices within the manufacturing industry. His narrative is a testament to resilience, dedication, and the power of understanding our emotional dynamics.
Whether in the manufacturing industry or any other sector, this episode is a goldmine for anyone seeking to understand the transformative power of emotional intelligence. Tune in to be inspired and enlightened!

Jul 27, 2023 • 59min
Beyond Logos and Colors: Emily Wilkins' holistic approach to branding in manufacturing
In this riveting episode of the Manufacturing Culture Podcast, we welcome Emily Wilkins, the marketing superhero disrupting the manufacturing industry with her unique approach. Founder and CEO of Marketing Metal, Emily made it her mission to reimagine the marketing landscape for small manufacturing shops, emphasizing the role of culture in driving growth and satisfaction.
Hear the inspiring story of how Emily worked with Peters Heat Trading to create a powerful tagline that encapsulates their ethos, a testament to her philosophy of intertwining a company's values with its marketing strategies. She also delves into how she involves employees in the marketing process, fostering a vibrant culture while simultaneously strengthening marketing outcomes.
In an industry where leadership is paramount, Emily highlights the importance of positive and proactive direction from the top. She reveals her secrets to building marketing strategies that align with a company's core values and culture and boost its appeal to potential customers and employees.
Throughout the conversation, Emily's commitment to understanding each company's unique character shines through. She underscores the importance of listening, asking probing questions, and getting beneath the surface to discover what truly makes each job shop unique.
By showcasing a job shop's personality, approach to work, and deeply-held values, Emily illustrates how differentiation in the manufacturing sector is about far more than just a company's products or services. As she guides us through the art of attracting the right customers and employees through targeted marketing efforts, you'll be inspired to see your own business through a new lens.
This episode is a must-listen for anyone looking to reshape their marketing strategy, redefine their company culture, and, ultimately, transform their business success.

Jul 20, 2023 • 1h 15min
The Alchemist of the Aftermarket: Kris Harrington
Get ready for episode 28! We had the pleasure of interviewing the incredible Kris Harrington, the CEO of GenAlpha Technologies. Kris is a true trailblazer in the manufacturing industry, and she's here to share her secrets to success and revolutionize how we think about business!
From the moment Kris starts speaking, you'll be captivated by her infectious energy and passion for all things tech-savvy. She's breaking barriers left and right, transforming the way OEMs conduct business and service their equipment and parts online. It's like she's waving a magic wand and making manufacturing dreams come true!
But Kris doesn't stop there. She's also a fierce advocate for women in the industry, and she's here to talk about the importance of mentorship programs and the need for visibility and representation. She's paving the way for future generations of women to conquer the manufacturing world, one innovation at a time.
And let's not forget about the evolution of the industry itself! Kris dives into the exciting world of digitalization and how it's shaping the future of manufacturing. She spills the beans on employee well-being, responding to failures gracefully, and fostering a culture of feedback that will make your workplace feel like a party every day.
By the end of this episode, you'll be on the edge of your seat, eagerly awaiting what's next for the manufacturing industry. Kris and our host, Jim Mayer, wrap things up by reminding us of the importance of a positive and enjoyable workplace culture. Because let's face it, anything is possible when work feels like a dance party!
So grab your headphones, turn up the volume, and get ready to be inspired by Kris Harrington and her electrifying journey in the manufacturing industry. This episode will leave you feeling motivated, empowered, and ready to conquer the world! Let's dive in!

Jul 13, 2023 • 53min
Unleashing Creativity and Collaboration: John Buglino of Optessa
In episode 27 of the Manufacturing Culture Podcast, we are thrilled to introduce our guest, John Buglino, the Director of Sales and Marketing at Optessa. John's impressive journey from New York Community Bancorp to becoming a marketing powerhouse at Optessa offers a wealth of insights. This episode delves into the profound influence of company culture on a business's growth, John's exceptional ability in demand and lead generation, B2B marketing, and the art of cultivating meaningful relationships. Beyond his professional accomplishments, you'll get a glimpse into John's role as a professional dad and his relentless pursuit of impactful connections. As we explore the world of AI-driven solutions in manufacturing, prepare to be enlightened by John's unique perspectives. Buckle up for a journey filled with innovation, marketing marvels, and relationship-building insights in this not-to-be-missed episode!

Jul 6, 2023 • 51min
Shaping the Future of Manufacturing: Doug Berger
In this exhilarating Episode 26 of the Manufacturing Culture Podcast, host Jim Mayer sits down with the visionary Doug Berger, founder of Industry Reimagined 2030. They embark on a thought-provoking journey, exploring how culture, Lean practices, leadership, and technology intersect to usher in a new era of manufacturing. Doug’s captivating stories of transformation and insights into results-driven culture are an eye-opener for anyone in the industry. His dedication to empowering individuals through skill-building and advocating for dynamic leadership sets the stage for how manufacturing can evolve to meet the challenges and opportunities of the future. This episode is a treasure trove of inspiration and practical advice for aspiring changemakers. Don’t miss Doug Berger’s take on what it takes to reimagine and shape the future of manufacturing.

Jun 29, 2023 • 1h 5min
Forging Cultures in Manufacturing: Magdalena Domzalska-Pol of Spartanburg Steel Products
Welcome to Episode 25 of the Manufacturing Culture Podcast. In this episode, we bring you a stimulating conversation with a leader who knows how to meld cultures as skillfully as Spartanburg Steel Products melds metals - Magdalena Domzalska-Pol. With over a decade of experience in HR and a keen understanding of global work cultures, Magdalena has a unique perspective on employee engagement, training and development, and workforce planning.
Join us as we explore Magdalena's journey from her early days at Com40 Limited in Poland to her current role as HR Director at Spartanburg Steel Products in the United States. Discover the cultural shifts she navigated along the way and the strategies she's implemented to foster a positive, engaging culture at SSP.
Whether discussing the complexities of compensation and benefits or the delicate work-life balance in the manufacturing industry, Magdalena's insights offer a refreshing take on what it means to lead and inspire in today's manufacturing world. Don't miss this captivating episode filled with wisdom, global perspectives, and a whole lot of heart!

Jun 22, 2023 • 1h 19min
Revolutionizing Manufacturing - A Deep Dive with Adam Crandall
In this episode of the Manufacturing Culture Podcast, host Jim Mayer welcomes guest Adam Crandall, the Chief Revenue Officer at Addtronics. Crandall is an inspiring leader and innovative thinker who shares his cultural evolution and growth journey at Addtronics. Listen in as we explore how this manufacturing titan is revolutionizing the industry through robotic automation and strategic team building. With insightful discussions on company culture, manufacturing challenges, and the bright future of American manufacturing, this episode promises to be as enlightening as exciting. Whether you're a manufacturing enthusiast or a business leader seeking inspiration, don't miss this thrilling ride into the heart of modern manufacturing with Adam Crandall.

Jun 15, 2023 • 31min
Tiffany Bellows - Charting New Heights in Workforce Development
Join us in this riveting episode of the Manufacturing Culture Podcast as we sit down with Tiffany Bellows, the Workforce Stability Leader for Boeing Mesa. With over 20 years of experience at Boeing, Tiffany has a wealth of knowledge to share about workforce development, building robust talent pipelines, and fostering a resilient company culture.
During our conversation, Tiffany takes us on a journey through her impressive career trajectory, shares insights about the High School Development Program she spearheaded, and discusses her strategies for cultivating meaningful partnerships across diverse institutions. We also explore the metrics of success in workforce development and how she's fostered a sense of community among Boeing's employees.
Packed with wisdom, inspiration, and practical tips, this episode promises to elevate your perspective on workforce development and leadership in the manufacturing industry. Don't miss it!

Jun 8, 2023 • 1h 13min
Work Hard, Play Hard: Devin Gassoff of DROP Sprockets
In this riveting episode, we take you on an exciting journey to the heart of the Kootenay region in British Columbia, Canada. Join us as we chat with Devin Gassoff, the dynamic Production Manager at DROP Sprockets, a company that exemplifies the "work hard, play hard" ethos of its scenic surroundings.
Devin's inspiring leadership style and his unique approach to incorporating the outdoor lifestyle of Kootenay into the company culture is a lesson in innovative management. From his extensive experience in steel trades and manufacturing to his successful hunting podcast, "Come Out Heavy," Devin brings the spirit of Kootenay into every aspect of his life and work.
In our chat, we jump into Devin's journey at DROP Sprockets, explore how he's helped shape the company culture, and discuss his passion for hunting and the BC wilderness. We also explore how he has nurtured his team's growth, helping each member carve out a meaningful career path.
Join us in discovering how Devin Gassoff masterfully combines manufacturing, culture, and the great outdoors to create a unique and successful working environment at Drop Sprockets. It's a tale of innovation, teamwork, and the transformative power of a strong company culture. You don't want to miss it!


