The Art Engager

In this episode of The Art Engager, Claire Bown talks with Ciaron Wilkinson, Head of Partnerships and Engagement at Manchester Museum — one of the UK’s largest university museums and recent winner of European Museum of the Year.After a values-led redevelopment, Manchester Museum has reimagined how a museum can engage with its community. Its mission is to be the most caring, imaginative, and inclusive museum people will ever visit - a place where everyone belongs. Ciaron shares how this vision has reshaped the museum’s spaces and ways of working: co-curating the South Asia Gallery with 30 community members over five years, celebrating faith and culture through the Manchester Museum Celebrates series, and opening the Top Floor hub, shared with 25 local organisations dedicated to social justice and climate action.This conversation offers practical insights into co-curation, community engagement, and the values-led decisions behind creating cultural spaces where everyone feels welcome.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.com‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngagerEpisode Links:Manchester Museum website Manchester Museum Instagram Article on European Museum of the Year Article on decolonisationNew York Times article following reopening

In today's solo episode, host Claire Bown shares practical strategies for overcoming the most common fears about inquiry-based teaching in museums. From handling uncertainty and awkward silences to managing participation and time, she guides you through simple, actionable ways to build confidence and make inquiry feel rewarding- for you and your participants.Inquiry-based teaching works. It creates the kind of museum experiences where participants lean in, ask questions, and make personal connections with art and objects. But despite all these benefits, why do many people feel hesitant about giving it a go?We’ll explore common concerns - like losing control, time management, participation, or not having all the answers - and I’ll walk you through strategies to move past them.Here’s what I cover in today’s episode:Why understanding your own relationship with inquiry is the first stepHow to develop comfort with uncertainty and not knowingWhy it helps to start small and build confidence graduallyThe role of flexible structures (like Questioning Practices) in supporting inquiryPractical ways to manage time, participation, and group dynamicsBuilding your facilitation toolkit step by stepWhy practice and reflection are essential for growing your skillsHow to reframe “failure” as a valuable learning opportunityResources mentioned in this episode:The Art Engager: Reimagining Guided Experiences in Museums (my book)Episode 143: Uncertainty: Finding Wonder in Not Knowing with Maggie JacksonEpisode 137: How to Use the UniversalEpisode 142: Building Trust and Psychological Safety on Guided Experiences in MuseumsEpisodes 95 & 96: The Power of Silence in Guided ExperiencesEpisode 66: 7 Ways to Improve Your Active Listening SkillsEvery single episode of The Art Engager podcast webpage: https://thinkingmuseum.com/every-single-episode-of-the-art-engager-podcast/–––✨ If you’ve enjoyed this episode, please consider supporting The Art Engager on Patreon. Or pick up a copy of my book, The Art Engager, for step-by-step guidance on creating meaningful, interactive guided experiences.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Show notes‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

Discover the magic of wonder in museums! Learn how wonder differs from awe and curiosity, and why it's vital for adult experiences. Explore various types of wonder—intellectual, sensory, and historical—revealing how childhood perceptions can fade over time. Uncover eight practical strategies to reawaken wonder, from encouraging a beginner's mind to sharing surprising micro-stories. Find out how to invite multiple perspectives and connect artifacts to personal narratives, creating richer, more meaningful museum experiences.

Discover the art of slow looking with engaging insights on introspective versus extrospective approaches. Learn practical tips for fostering observational skills, and explore strategies to embed slow looking in personal and professional practices. Claire discusses the significance of Slow Art Day, sharing its global impact and radical inclusivity. Dive into how museums like the Van Gogh Museum embrace slow looking, and uncover the mental health benefits associated with contemplative observation. This curated journey is a must-listen for art lovers seeking deeper connections.

After 150 episodes exploring engagement in museums and cultural organisations – including 101 solo episodes and 49 guest conversations – host Claire Bown shares 10 of the most powerful insights that have emerged over four years of thinking deeply about engagement principles and practices.For this milestone episode, Claire revisited the entire back catalogue, re-listening to past episodes and looking for patterns. What she found were 10 essential insights about engagement that can shift how we think, plan, and work in museums today.What comes through again and again is the power of simple, intentional adjustments. These are practical strategies you can try out straight away.Four years and 150 episodes of exploring what really works in museum engagement – distilled into 10 essential principles for anyone working in museum and heritage education.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.SHOWNOTESSupport the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngagerEvery single episode of The Art Engager podcast webpage: https://thinkingmuseum.com/every-single-episode-of-the-art-engager-podcast/‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Make a one-off donation: https://buymeacoffee.com/clairebownAll of the mentioned episodes:149 Art, Play and Joy at Compton Verney with Geraldine Collinge144 6 ways to create powerful connections in museum experiences137 How to use The Universal Questioning Practice136 What are Questioning Practices?131 Stimulating the senses: using smell to engage visitors with Sofia Collette Ehrich130 The power of inquiry, curiosity and questioning with Trevor MacKenzie125 How to build rapport in museum and gallery programmes99 Striking the right pace in museum programmes: less is more96 7 Ways to Make Time and Space for Silence95 How silence is a superpower in museum and gallery programmes90 How to Create Intellectual Comfort87 How to ask more open-ended questions81 7 Ways to Refresh your Practice in 202372 Reacting to art with our bodies with Rachel Ropeik61 How mindfulness and drawing can help us to connect with art with Karly Allen57 Bitesize: How to End Well – Creating a Strong Conclusion for your Programmes52 From Good to Great: Personal Growth & Development for Museum Educators49 Inspiring Creative Writing Through Art with Mary Hall Surface44 The 4 elements of a great introduction29 How to develop a reflective practice12 6 Best Practices for Sharing Information

In this episode host Claire Bown talks with Geraldine Collinge, Chief Executive at Compton Verney, about their bold approach to creating genuinely engaging cultural spaces through play, accessibility and joy.Geraldine shares how this unique 'art space in a park' in Warwickshire brings together a historic Robert Adam mansion, 120 acres of Capability Brown landscape, and six distinctive collections ranging from Chinese bronzes to British folk art. She explains how Compton Verney's core values - particularly their inclusion of 'fun' - guide everything from exhibition design to community engagement initiatives.Listen to discover their multisensory approach to gallery spaces that incorporates touch, smell and sound, doubling visitor numbers to their Naples collection. Learn about their 'play first' philosophy that encourages visitors of all ages to engage meaningfully with art through creative exploration, and hear about their 97% discounted community passes that are breaking down barriers to access. Geraldine also shares insights into how they're connecting art and nature through immersive experiences like 'Breathing with the Forest,' creating what she describes as a restorative experience that ultimately delivers on their promise: giving visitors 'a day full of joy.'The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.comSHOWNOTES https://www.comptonverney.org.uk/Breathing with the Forest (now closed) - https://www.comptonverney.org.uk/whats-on/breathing-with-the-forest/What we do - https://www.comptonverney.org.uk/our-story/what-we-do/Geraldine Collinge on LinkedIn: https://www.linkedin.com/in/geraldinecollinge/ ‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In this 4th birthday episode of The Art Engager, host Claire Bown explores what active engagement really means and why it matters so much for creating meaningful guided experiences. She addresses what many educators struggle with – we know visitors learn better when actively participating, but how do we consistently make this happen in our daily practice?How can we move beyond knowing that active participation matters to actually implementing it day after day? What practical techniques make the difference between visitors following along and truly engaging?In this episode, Claire explores:Why traditional approaches often lead to disengagement (despite focusing on collection highlights)The spectrum from passive to active The fundamental mindset change required to create active experiencesHow to make your introductions more activeHow to transform questioning from testing knowledge to sparking genuine connection, and meaning-makingWays to use movement and positioning as powerful tools for engagement rather than defaulting to "follow the leader"Simple strategies to move beyond the 'hub and spoke' model and foster direct participant-to-participant interactionHow to share information in a responsive and adaptable way that offers multiple pathways into the core ideas.How to create active closings to help visitors reflect, connect, and carry something forward.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Show notes‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

Sita Sargeant, the passionate founder of She Shapes History, shares her journey of creating women-focused walking tours in Australia. She highlights how these tours make history relatable and accessible while building community around shared stories. Sita discusses her unique approach to hiring empathetic guides over traditional qualifications and emphasizes the importance of tailoring experiences for different audiences. With insights into using post-tour feedback for continuous improvement, her enthusiasm is infectious and inspiring!

In this episode, host Claire Bown talks with Tonia Dhaese and Armand Storck about the church-based Slow Art Day movement in Antwerp. We explore why churches provide ideal settings for slow looking and how the architecture, lighting, and atmosphere naturally encourage contemplation.For Slow Art Day 2025 (April 5), listeners will learn about events across four Antwerp churches, including St. Paul's exhibition featuring masterpieces by Rubens and Van Dyck displayed at eye level - a rare opportunity to get up close with artworks normally hung four metres high. Tonia and Armand share practical advice for churches interested in joining the movement, emphasising the importance of training guides to facilitate rather than lecture, maintaining flexibility in approaches, and creating inclusive experiences where no prior knowledge is required. Whether you're interested in slow looking techniques or considering how your own church might participate in Slow Art Day, this conversation offers lots of new insights into creating meaningful art experiences in sacred spaces.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.comSHOWNOTESSUPPORT THE SHOW with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngagerMKA website: https://mkantwerpen.be/St Paul's Church (Sint Paulus Kerk) Antwerp: https://www.sintpaulusantwerpen.be/en/Tonia Dhaese, Coordinator of Monumental Churches Antwerp (MKA), Tonia.Dhaese@antwerpen.beAntwerp’s Church-Based Slow Art Day Movement - https://www.slowartday.com/antwerps-church-based-slow-art-day-movement/‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/

In this episode host Claire Bown talks with Francine Boon, a self-described 'sociologist turned mystery maker' and co-director of Sherlocked, an award-winning experience design studio based in Amsterdam, about transforming how visitors engage with museums through immersive storytelling and game design.Francine shares two major museum projects in this episode: her Rijksmuseum escape room that attracted 10,000 participants in nine weeks and received a 9.4/10 rating, and her recent Palace Mysteries project at the Amsterdam Royal Palace. Both demonstrate Francine's ability to reach difficult age demographics (12-18 and 10-12 year olds) through carefully designed puzzles and storytelling that connect visitors with museum collections.Listen to discover practical solutions for designing games in museum spaces, from protecting valuable objects to managing visitor flow. Learn how giving players specific roles encourages appropriate behaviour, explore techniques for building compelling narratives around objects, and find out how to ensure visitors engage meaningfully with collections rather than just playing games.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.comSHOWNOTESTorrentius painting mentioned in this episode: https://www.rijksmuseum.nl/en/collection/object/Emblematic-Still-Life-with-Flagon-Glass-Jug-and-Bridle--9d74acc82f2cd8aa34b03be8414de0cfMuseumNext article: https://www.museumnext.com/article/unlocking-curiosity-transforming-the-rijksmuseum-with-an-escape-room-experience/Linkedin: www.linkedin.com/in/francineboonwebsite: www.sherlocked.nl Instagram: https://www.instagram.com/sherlocked/Form to collaborate: www.sherlocked.nl/museums  ‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager