Insights, Marketing & Data: Secrets of Success from Industry Leaders

Henry Piney
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Nov 28, 2024 • 44min

UNIVERSAL PICTURES - Owen Myles, Senior Director, Global Research & Analytics. Marketing iconic movies like "Wicked" and "Jurassic World"; adapting to the post-pandemic landscape; navigating agency/ client relationships; insights from the BBC and Sony.

Send us Fan MailVery topical this week for all you WICKED fans - we have on Owen Myles of Universal Pictures, explaining how film studios adjust their marketing in relation to a film’s likely performance. Owen also adds in some great lessons from his time at other brands and agencies, as well as a refreshing twist on what makes a good brand/ agency relationship.  Among other areas we cover:Lessons from Kantar, Sony Europe and BBC WorldwideJuggling 20+ launches per yearIntegration of traditional and new measures to anticipate successDifferences between U.S. and international approachesThe state of the film industry post CovidWith call outs to Chris Massey, Henry Heywood, David Boyle and thanks to Insight Platforms for their support and to MX8 Labs for sponsoring..All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Nov 7, 2024 • 49min

MESH - Fiona Blades, Founder & CEO. Navigating business with purpose and values; empowering marketers through experience measurement; the transformative role of retail media.

Send us Fan MailA real pleasure to have Fiona Blades, Founder and Chief Experience Officer of Mesh  Experience on the podcast.  It’s a great conversation, incorporating: What you can learn from the indie music scene in ManchesterLessons for founders The importance of experience metrics and correlation with market shareThe (hitherto hidden) impact of retail media on brand equity and advocacySetting up a ‘data as a service’ propositionThe role of the Market Research CouncilWhat makes a good clientAnd why teenage boys really wear deodorant (yes, really). With call outs for SMG, the Path to Purchase Institute, the Market Research Council. And thanks to Insight Platforms for their support and to MX8 Labs for sponsoring. All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Oct 24, 2024 • 47min

BANG & OLUFSON - Stefanie Zammit, Director, Analytics and Insight. Re-examining the role of analytics and insight; navigating Middle East market research; learnings from Marks & Spencer and Starbucks; key traits of successful agencies.

Send us Fan MailSo delighted to have on Stefanie Zammit of Bang & Olufsen, formerly of  Marks and Spencer, and Starbucks. There’s so much fantastic perspective and insight from Stefanie in this episode….not least do’s and don’ts of work in the Middle East, learning how to socialize research at M&S, and researching at Starbucks during the pandemic. You’ll also learn about Stefanie’s unintended moment of stardom in Sri Lanka…Some of the key areas in this episode:How client side is fundamentally different from agency: “the final report is only the beginning”.Research and analytics departments are flip sides of the same coin: distinctions are often artificial and not helpful.How insights infrastructure and sequential knowledge building enables you to optimize resources.Budget restrictions can sometimes be a benefit (really?...yes!).Lessons from mentorsHygiene factors and what really makes a good agency stand outKey considerations in structuring a research departmentListen in to find out more....All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Oct 2, 2024 • 38min

MB NEUROMARKETING - Marco Baldocchi, Founder & CEO. Unveiling the brain's role in brand loyalty; the emotional journey towards purchase; why FOMO works; the power of subconscious priming in consumer behavior.

Send us Fan MailUnlock the secrets of neuromarketing with Marco Baldocchi, a trailblazer in the field of neuroscience and marketing. Ever wondered how the brain determines which brands we remember and which we forget? This episode promises to reveal how engaging key components of the brain such as the hippocampus and limbic system can transform fleeting impressions into lasting brand loyalty. Marco walks us through: Cutting-edge techniques for measuring brain activity, such as gaze tracking and galvanic skin responseThe nuances of capturing genuine emotional responses.The critical role of emotions like fear of missing out and anticipation in shaping consumer behavior.Functions of key brain regions like the hippocampus and prefrontal cortex.Subconscious priming and how subtle stimuli like sounds and smells can influence consumer behavior without their conscious awareness. The episode wraps up with a discussion on the importance of deep work for productivity and what makes an ideal client. Don't miss this chance to elevate your marketing strategies with insights directly from the intersection of neuroscience and consumer behavior.All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Sep 18, 2024 • 48min

WARNER BROTHERS DISCOVERY - Vera Chien, Executive Director, Global Corporate Strategy and Research. Genuinely useful ways to integrate AI; optimizing corporate strategy for today and tomorrow; understanding need states; what stage is the metaverse at now?

Send us Fan MailGet an insider’s perspective on Warner Brothers Discovery's corporate strategy team, focusing on insights and analytics that drive business operations across movies, TV shows, streaming services, and games. Vera delves into the importance of consumer behavior and trends in optimizing current practices and identifies future opportunities in emerging technologies. Among other areas, in this episode we cover: How AI can genuinely be usefulTechniques used to evaluate emergent trendsTailoring presentations for left brain and right brain stakeholdersUnderstanding need statesWhere the metaverse is nowDifferences between sectors and additional perspective from Vera’s time at Mattel, Del Monte and Microsoft Xbox Do’s and don’ts for agenciesAll episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Sep 11, 2024 • 47min

ASK BOSCO - JOHN READMAN, CEO/ FOUNDER. Mastering marketing attribution; lessons from AI-driven forecasting; integrating multi-platform data; educating CEOs on budget allocation; the journey from the RAF to digital marketing innovator.

Send us Fan MailImagine you’re buying a new bike….you’ve been to multiple websites, you’ve seen several ads, you’ve clicked on some but not others, read reviews on different sites and…eventually you buy the bike.  However, how does the bike seller understand the contribution of each marketing channel?  And where should they invest next for other customers?This is just one of the questions, which John Readman  founder of Ask Bosco addresses in the latest Futureview podcast. Originally recorded in the summer of 2024 (hence some of the references) we cover a great range of topics including:How to educate the CEO and CFO on how marketing spend really worksIntegrating marketing data to create a level playing fieldAi tools to forecast marketing effectivenessThe importance of brand, creative and being brave to stand outThe journey from Dragons Den and the RAF to the world of marketingLessons from John’s DadAll episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Sep 4, 2024 • 32min

THE ESTEE LAUDER COMPANIES: Sharalyn Orr, Executive Director, Global Marketing Innovation (Part 2). Unmasking myths about Millennials; the latch key kids of Gen X; the truth about Baby Boomers; what really characterizes Gen Z?

Send us Fan MailWhat if the stereotypes we hold about different generations are completely misguided? What if we don't know how to define them properly? Or if we're making up generations that simply haven't (yet) been properly defined?Well, Sharalyn Orr of The Estee Lauder Companies is coming to the rescue with part 2 of our interview....Join us as we debunk the myth that Baby Boomers are resistant to technology and reveal the defining traits of Gen X, molded by the upheavals of the late 60s and 70s. We contrast these with the formative experiences of Millennials during the economic booms and enhanced child safety measures of the 80s and 90s. We also explore the societal pressures that shaped the Baby Boomers' drive to acquire McMansions and the emergence of the modern midlife crisis.We'll discuss the pragmatic mindset of Gen Z, influenced by significant events like the 2008 financial crisis and COVID-19, and the perils of narrow generational timeframes.  And how you can use generational insight within your company....This episode is a must-listen for anyone curious about the complex interplay between generational experiences and societal norms.All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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Aug 28, 2024 • 39min

THE ESTEE LAUDER COMPANIES: Sharalyn Orr, Executive Director, Global Marketing Innovation (Part 1). From TV news to marketing strategy; contextualizing information overload; taking insights from the 'so what?' to the 'now what?'

Send us Fan MailJoin us for the season four premiere of FutureView, where we sit down with Sharlyn Orr, Executive Director of Global Marketing Innovation at Estee Lauder Companies. Sharalyn takes us through her fascinating shift from journalism to consumer insights to marketing and the crucial role of subject matter experts in managing information overload within large organizations.  Among other areas  we cover:- How Sharalyn almost became a policewoman (kind of)- Moving from TV news and print journalism into generational insight- Focusing and understanding the proposition for over 45s for the Estee Lauder companies- How Sharalyn's  role intersects with consumer insight teams- The continued importance of in-depth qualitative insight- Sharalyn's mentors- Characteristics of good (and bad) agencies. -Listen in or check out the transcript page for all the detail.  Please use the text function above to feedback thoughts, questions, further suggestions and areas you'd like the pod to cover in the future.All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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May 21, 2024 • 43min

KANTAR - Amy Cashman, CEO, Insights Division, UK & Ireland. Shaping business strategy and the power of brand. The importance of client interaction, building product development processes; getting the right balance between measurement and advice.

Send us Fan MailA pleasure to have Amy Cashman on this week’s podcast.  Amy is the CEO of Kantar’s Insights Division for the UK and Ireland.  Obviously Kantar is one of the best known and biggest names in the insights industry but a lot’s changed in recent year. So, we get into all that and more, including Understanding how Kantar has evolvedBalancing corporate responsibilities with staying in touch with clientsHow how the business thinks about  poduct development processesHow to think about brand growth The balance between measurement and adviceTying upper funnel to retail outcomesHow Amy got into the industryAdvice how to prosper in the insights worldAnd of course there’ something you probably wouldn’t know about Amy, as well as a few surprises in the quickfire round! All episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com
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May 8, 2024 • 38min

NIKE, Sarah Beachler, Senior Director, Consumer Insights. Adapting best practice from Nike, Meta, Google and Sephora. The importance of multiple consumer touch points; how to balance product and marketing research; advice for agencies.

Send us Fan MailA pleasure to have on Sarah Beachler in a really great chat.  At the time of recording Sarah  was Senior Director of Consumer Insights at Nike and formerly at Meta as Global Head of Marketing Research for Reality Labs, at Google as Head of Global Consumer Insights for Hardware, Retail and Gaming and Head of Market Research and Consumer Insights at Sephora.So, a fantastic foundation of experience to get into a range of industry issues including: -        How to integrate research practitioners across major corporations. -        Considerations in researching physical product vs software-        Best practice to knit together product, marketing and sales research-        The importance of integrating multiple consumer touch points -        What makes a good and a bad agency?-       Avoiding unnecessary research duplication-       Advice for young people coming into the industryAll episodes available at  https://www.insightplatforms.com/podcasts/Suggestions, thoughts etc to futureviewpod@gmail.com

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