RETHINK RETAIL

RETHINK Retail
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Sep 23, 2025 • 13min

Balancing Heritage and Digital Transformation

How does a 200-year-old porcelain icon stay relevant in the digital age? Alex Baker interviews, Vista Alegre’s Chief Digital Officer, Carla Graça, shares how the brand is blending rich heritage with bold digital transformation by: - Building a strong digital presence and expanding globally - Driving innovation in factories and design while preserving craftsmanship - Using technology to empower people, not replace them - Creating seamless omnichannel customer experiences online and in-store From heritage storytelling to AI-driven tools, Vista Alegre proves that tradition and innovation can thrive together. Join the conversation with our global retail community at www.globalretailleaders.com
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Sep 22, 2025 • 34min

Disruption-Proof Retail: Building Resilience Before the Storm

Extreme weather and unexpected disruptions can hit retailers hard, from spoilage and theft to costly downtime. In this episode of the RETHINK Retail Podcast, host Andrew Smith (Top Retail Expert & Co-Founder, ThinkUncommon) sits down with Jeff Kenniston (Sr. Manager of Solutions Engineering, T-Mobile) to explore how retailers can prepare before disaster strikes. 💡 What you’ll learn: - Why preparedness is a strategic must-have - The real risks of outages: spoilage, theft & downtime - How connectivity & tech like network slicing safeguard operations - Practical steps to build resilience at scale 🎧 Tune in now and learn how to keep your retail operations disruption-proof!
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Sep 18, 2025 • 24min

Building Loyalty Through Flavor and Innovation

Skinny Mixes isn’t just about syrups, it’s about creating everyday moments that are simply sweeter. Melissa Minkow sits down with Tim Snyder, CEO of Skinny Mixes, to explore how the brand grew from a cult favorite into a social-forward powerhouse with over 100 flavors and a community of raving fans. Highlights include: - Why listening is Skinny Mixes’ secret sauce for loyalty and engagement - How fans drive recipe sharing, product discovery, and viral trends like #WaterTok - The role of DTC, retail partnerships, and the brand’s own app in reaching consumers - Limited-time flavors like apple crisp and nostalgic soda collections that keep fans coming back 🎧 Listen now to hear how creativity blends with customer connection, and commerce to win in a competitive market.
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Sep 15, 2025 • 53min

AI in Action: Expert Views on the Future of Retail and CPG

How are leading retailers and brands using AI to transform shopping? Nordstrom’s Brad Tucker, Mars’ Shashank Kadetotad, and HCLTech’s Debraj Bhattacharya join Rethink Retail to explore: - Smarter personalization and recommendations - Greater operational efficiency - Faster product innovation - AI’s role in sustainability and customer loyalty From generative to agentic AI, discover how companies are turning data into insight and creating the future of retail. 🎧 Tune in to hear how they’re shaping the future of AI in retail and CPG.
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Sep 15, 2025 • 53min

Transparency, Bold Storytelling & Gen Z Leadership

Global Healing calls itself the “Rolls Royce of supplements”, and for good reason. With 28 years in the industry, the brand leads with transparency, quality, and an unapologetically bold voice. In this episode, David Polinchock sits down with Kendall McMullen to explore: - Why manufacturing transparency and supply chain control set Global Healing apart - How storytelling, authenticity, and “brand humanification” drive trust with Gen Z and beyond - The bold stance on cutting through “AI fluff” to deliver real substance - Leadership insights from a Gen Z marketing manager building empowered, cross-channel teams - Why being “unapologetically bold” beats playing it safe in today’s noisy wellness market 🎧 Tune in to hear how Global Healing is redefining trust, quality, and leadership in supplements. Join the conversation with our global retail community atwww.globalretailleaders.com
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Sep 10, 2025 • 31min

Inside Grocery Shop 2025 with Rocquan Lucas

In this episode, host Matt Muller, Principal Consultant at Rethink Retail and author of The Mindful Innovator, welcomes Rocquan Lucas, VP of Content at GroceryShop, to talk about the flagship event shaping the future of grocery and CPG. Key Insights: - How GroceryShop has grown since its 2018 debut into a global stage for grocery and CPG innovation - The rise of agentic AI and its real-world applications - Balancing efficiency with customer engagement in stores - Why planning with purpose (and breaking silos) is key for innovation 📅 GroceryShop 2025 takes place September 28, October 1 in Las Vegas. Join the conversation with our global retail community at www.globalretailleaders.com
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Sep 4, 2025 • 13min

Shoptalk Fall 2025: Blending Magic and Science in Retail

What happens when you mix the science of data with the art of human connection? That’s the theme behind Shoptalk Fall 2025, Retail Alchemy. In this episode of the RETHINK Retail podcast, HG O’Connell joins host Sharon Gai to share how ShopTalk Fall is creating an intimate, experimental space for retail leaders. Highlights include: - Why Shoptalk Fall is designed as a “lab” for testing new formats and ideas - This year’s theme of Retail Alchemy and how it plays out across sessions and the show floor - The rise of AI fatigue, and the demand for real case studies with measurable results - The return of Shopwalks, taking execs on curated tours Join the conversation with our global retail community at www.globalretailleaders.com
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Aug 19, 2025 • 19min

Digital transformation is reshaping quick-service restaurants

Hosted by Nino Horttrich, and with the collaboration of Matt Redwood of Diebold Nixdorf, we explore how Tillster is solving some of the biggest challenges in QSR. From tackling operational challenges to improving speed, personalization, and consistency, this conversation explores how strategic partnerships can transform the customer journey and future-proof restaurant operations. 🎧 Listen now to learn: - How QSR brands can unify digital and physical channels - Why integration is the key to efficiency and customer loyalty - What’s next for restaurant technology innovation
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Aug 15, 2025 • 37min

Retail Therapy: Retail’s 2025 Mid-Year Reality Check

We’re halfway through 2025, and retail is riding a wild mix of breakthroughs, challenges, and shifting shopper habits. In this special mid-year episode, host Andrew Smith (ThinkUncommon) is joined by top retail experts Neil Saunders (GlobalData Retail), Jerry Sheldon (IHL Services), and Sucharita Kodali (Forrester Research) to unpack: The biggest retail stories and consumer shifts so far Which tech is delivering real impact (and which is still just hype) Smart strategies to protect margins and run leaner ops Advice for the months ahead 🎧 Tune in now for candid insights and practical takeaways to help you navigate the rest of 2025. Special thanks to VusionGroup and Kyndryl for making this episode possible!
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Aug 7, 2025 • 38min

Targeting Geospatial Data's Role in the Store of Tomorrow

In this new episode of Retailer Tech Tips, we explore how geospatial data is redefining store planning, logistics, and customer experience in real time. 🧠 Learn how top retail experts use foot traffic, heat maps, and location intelligence to: - Pick smarter store locations - Personalize local offers - Streamline inventory - And design stores that actually work Featuring: - Michael Klein (RCA Advisory Council Member) - Jake Osborne Business Development Executive at Kyndryl - Thaddeus Segura, Product Senior Vice President at VusionGroup Special thanks to Vusiongroup and Kyndryl for making this episode possible.

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