RETHINK RETAIL

RETHINK Retail
undefined
May 15, 2025 • 15min

Gymshark's Rise: Strategy, Humility & Clear Vision

In this episode of RETHINK Retail, host Andrew Bubsy speak to, Steve Hewitt, former CEO of Gymshark, breaks down the transformative years that helped Gymshark achieve unicorn status. Through a blend of people-first leadership and strategic clarity, Steve shares how the brand scaled without losing sight of its purpose. ⏱ Timestamps: [02:00] Why ego kills culture and humility builds momentum [06:00] People-first hiring: “No assholes, just aligned values” [11:10] Choosing investors who fit your culture [14:00] The “North Star” framework explained [17:00] Audience: Focused targeting and social-native growth [20:30] Values & standards: Why internal clarity matters most 🧭 Join our global retail community: www.globalretailleaders.com
undefined
May 12, 2025 • 14min

How Good Ranchers Scaled with Purpose, Trust & Innovation

In this Global Retail Leaders episode, host Linda Johansen-James speaks with, Jermain Gil, COO at Good Ranchers, shares how a mission-driven meat subscription business is bringing integrity back to the dinner table. From humble pop-up shop beginnings to launching one of the cleanest chicken nuggets on the market, Jermaine reveals how deep customer understanding, bold experimentation, and a 100% American sourcing commitment set Good Ranchers apart. ⏱ Timestamps: [01:10] The Good Ranchers origin story & ministry roots [04:00] Pop-up shops and pre-launch strategy [07:30] From offline to online: building a DTC model [11:00] Subscription-first success and customer trust [14:20] Money-back guarantee and customer service excellence [17:10] Supporting sustainable American farming 🎧 Listen now and discover how Good Ranchers is changing the food game. 🥩 Join our community at: www.globalretailleaders.com
undefined
May 9, 2025 • 27min

How Masami is Redefining Haircare and Sustainability

What does it take to launch a clean beauty brand and lead with purpose through every challenge? For Lynn Powers, it started with a bold career pivot and a vision for healthier hair—and a healthier planet. On this episode of the RETHINK Retail Podcast, retail expert Bryan Amaral chats with Lynn Power, CEO and Co-founder of Masami, about her journey from corporate advertising to clean beauty entrepreneurship. From creating a high-performing, sustainable product line to building a brand that prioritizes integrity, Lynn shares what it means to stay mission-driven in a rapidly evolving industry. 🎧 Listen in as we explore: ✅ The leap from big beauty to launching a purpose-led brand ✅ How Masami navigated a pandemic-era pivot from salons to DTC ✅ Why Mekabu seaweed is at the heart of their “weightless hydration” formula 🌿 Be part of the conversation: www.globalretailleaders.com
undefined
May 8, 2025 • 24min

Redefining Grocery Self-Checkout: Insights from Diebold Nixdorf and Incisiv

In this episode of the RETHINK Retail Podcast, we explore the evolving landscape of self-checkout (SCO) in grocery with two industry leaders: Arvin Jawa, VP of Global Retail Strategy & Marketing at Diebold Nixdorf, and Girijesh Agarwal, Chief Strategy Officer at Incisiv. Hosted by RETHINK Retail Top Retail Expert April Sabral, the conversation dives into exclusive findings from the study "Delivering Success in Grocery", offering actionable insights for grocery retailers navigating automation, efficiency, and the balance between technology and the human touch. 🎧 Tune in to learn: How leading retailers are adapting SCO for grocery’s unique challenges What data-driven insights are transforming checkout experiences Where opportunities lie for grocers to refine workflows and reduce friction
undefined
May 7, 2025 • 24min

How The Lead is Shaping the Future of Retail Innovation

Retail is moving faster than ever. How do brands—and the conferences that serve them—keep up? In this episode of Global Retail Leaders, Julia Hare talks with Sonal Gandhi from The Lead about how the conference is evolving beyond D2C into omnichannel, cultural relevance, and actionable AI strategies. ⏱ Timestamps: [00:00] Welcome to RETHINK Retail [01:00] The evolution of The Lead since 2018 [04:20] Beyond DTC: Omnichannel and new business models [08:00] The shifting funding landscape for emerging brands [11:30] How AI is shaping real-world retail strategies [15:00] Leveraging social media & cultural moments [18:00] Exciting keynote speakers and the Challenger Brand track [22:00] Why The Lead remains approachable as it grows Join the GRL community or be the next guest: https://www.globalretailleaders.com/
undefined
May 5, 2025 • 21min

Rethink Retail at Home Delivery World & Last Mile Retail Awards

On this episode of Rethink Retail, host Matt Muller sits down with John Beasley of Home Delivery World and Leena Nunez of the Last Mile Retail Awards to explore the future of last mile innovation 🚀 From delivery robots to drones, they discuss how technology is reshaping the final leg of the retail journey. Home Delivery World brings together logistics leaders and tech innovators, while the Last Mile Retail Awards celebrate the unsung heroes behind seamless delivery. This year, for the first time ever, the two events team up—daytime insights, meet nighttime celebration 🎉.
undefined
Apr 29, 2025 • 19min

From Frontline to Fixers – The Role of Staff Empowerment in Retail Success 🎙️

Host: Natalie Berg, Retail Analyst & Founder, NBK Retail (Top Retail Expert) Guests: Darrell Maton, Senior Director of Retail Services Solutions at Diebold Nixdorf Alan Burt, Senior Manager | Retail Technology Lead at RBR Data Services Join Darrell and Alan as they discuss the impact of staff empowerment on retail success. From IT self-service to improving store efficiency, this episode uncovers how the Shift Left approach is reshaping the retail landscape. Tune in now to hear insights from the experts!
undefined
Apr 25, 2025 • 12min

A Sneak Peek into eTail 2025 with Lena Moriarty

In our latest episode, we catch up with Lena Moriarty live from eTail Palm Springs to uncover what’s in store for this year’s event and beyond. From launching a new brand identity—Power Your Growth—to debuting their first-ever AI Summit, Lena shares how eTail is moving from just conversation to implementation. Next stop? eTail London 🇬🇧 — and the conversation’s just getting started. 🎧 Listen in to hear how eTail is shaping the future of retail through community, content, and courageous ideas. 🔗 Join the community or apply to be a guest: www.globalretailleaders.com
undefined
Apr 23, 2025 • 14min

How Nēmah Builds a Cult-Favorite Skincare Brand for Moms

In this RETHINK Retail episode, host Aliyah Flowers sits down with Madison Lee, CEO of Nēmah, to explore how this fast-growing perinatal skincare brand is redefining beauty, trust, and community for modern mothers. 🔹 Key Topics & Timestamps [00:52] The meaning behind “Nēmah” and its deeply personal origin [01:47] Building a brand for one of life’s most emotional journeys [03:35] The power of minimalist packaging and clean-girl aesthetics [05:04] Why education, transparency, and trust drive skincare loyalty [06:34] Ambassador-led growth and the future of influencer marketing [09:05] Rethinking ROI: Why loyalists beat one-time influencers [11:27] Using segmentation to build customer loyalty and relevance 🎧 Tune in to learn how Nēmah is turning skincare into storytelling—and building a brand that truly sees its customers. 🔗 Join the community or apply to be a guest: www.globalretailleaders.com
undefined
Apr 21, 2025 • 16min

How do you build loyalty with a million customers—and their dogs?

In this RETHINK Retail episode, host Shannon Flanagan chats with Kristen Elmer, VP of D2C Sales at Bark, about how the brand behind BarkBox uses data, personalization, and lifestyle-driven merchandising to keep tails wagging. 🔹 Key Topics & Timestamps [01:00] Kristen’s 7-year journey at Bark [03:00] Shopify migration: Enhancing customer experience [06:00] Personalization through data: breed, toy preferences, allergies [08:00] Cohort curation: birthdays, football fans, Halloween lovers [10:00] Retail expansion and what’s next for Bark [13:00] Bestsellers and Kristen’s favorite product 🎧 Tune in to hear how Bark is transforming D2C e-commerce with heart, humor, and serious tech smarts. 🔗 Join the community or apply to be a guest: www.globalretailleaders.com

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app