

The Product Experience
Mind the Product
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Episodes
Mentioned books

11 snips
Mar 29, 2023 • 27min
War and Peace: Part 2 - Ben Foster on The Product Experience
This week on the podcast, we jump straight back into our conversation with Ben Foster. Tune in to hear what he had to say about war, peace, vision, strategy, and how to tie it all together in a perfect bun. Featured Links: Follow Ben on LinkedIn and Twitter | Prodify | Ben's book 'Build What Matters: Delivering Key Outcomes with Vision-Led Product Management' | Ben's 'Product Vision and Strategy in the Real World' talk at INDUSTRY Global '22 | Product Vision and Strategy: Part 1 - Ben Foster on The Product ExperienceOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

31 snips
Mar 22, 2023 • 34min
Product vision and strategy: Part 1 - Ben Foster on The Product Experience
Vision and strategy in product go hand in hand. In this week's podcast episode we speak to product expert Ben Foster about how to craft these two aspects of product in the real world. Visit AnswerLab.com/mtp to fill in a form for your chance to win a free ticket to Mind The Product San Francisco 2023. Use promo code mtp to enter! Featured Links: Follow Ben on LinkedIn and Twitter | Prodify | Ben's book 'Build What Matters: Delivering Key Outcomes with Vision-Led Product Management' | Ben's 'Product Vision and Strategy in the Real World' talk at INDUSTRY Global '22 Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Mar 15, 2023 • 37min
A deep dive into product coaching - Lily and Randy on The Product Experience
After nearly 200 episodes on The Product Experience podcast, and four years of interviewing amazing guests, Lily and Randy decided to take on the topic of product coaching by themselves.Based on their expertise in coaching and leading product teams, they dive deep into this topic to share insights for anyone who might be coaching curious.Featured Links: Follow Lily on LinkedIn and Twitter | Follow Randy on LinkedIn and Twitter | BBC Maestro | Out of Owls | Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Mar 8, 2023 • 36min
Tackling design debt - Bansi Mehta on The Product Experience
What is design debt and how do so many teams end up in this conundrum during or after the design phase? In this week's podcast, Bansi Mehta, CEO of Koru UX Design teaches us a lesson on how product teams can work with design teams to recognise, avoid, or even tackle design debt.Visit AnswerLab.com/mtp to fill in a form for your chance to win a free ticket to Mind The Product San Francisco 2023. Use promo code mtp to enter! Featured Links: Follow Bansi on LinkedIn and Twitter | Koru UX | '5 Practical Tips for PMs to Effectively Manage Design Backlogs' piece by Renuka SavantOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Mar 1, 2023 • 37min
Permaculture for Agile teams - Amy Wagner on The Product Experience
It's not always so easy being green in product management. Listen to our conversation with Amy Wagner, Agile Consultant and Coach, where we discuss permaculture for agile teams and why it's important to inherit a green culture in product. Visit AnswerLab.com/mtp to fill in a form for your chance to win a free ticket to Mind The Product San Francisco 2023. Use promo code mtp to enter! Featured Links: Follow Amy on LinkedIn and her website | Perennial | 'What people think building a sustainable internet involves vs what it might actually be' feature by Hannah Smith / The Green Web Foundation | 'Carbon Neutral Roadmaps': Chris Adams on The Product Experience | 'Permaculture Principles' feature by David Holmgren | 'Permaculture Principles' piece by Bill Mollison | The Green Web Foundation | Amy's company website | The Permaculture PrinciplesOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

21 snips
Feb 22, 2023 • 40min
Getting OKRs right — Sten Pittet on The Product Experience
OKRs here OKRs there. Every product team seems to have an opinion on how effective they are and their best approach to making best use of the metric model. We spoke with OKR expert Sten Pittet, to find out ways on how to get the most out of this goal setting strategy, and discuss where most product people go wrong. Featured Links: Follow Sten on LinkedIn and Twitter | Tability | Slides from Sten's talk 'OKRs are the new Git' | 'OKRs are hard. But I still love them' feature by Camille Fournier | 'Radical Focus: Achieving Your Most Important Goals with Objectives and Key Results' book by Christina R Wodtke | 'Measure What Matters: The Simple Idea that Drives 10X Growth' book by John DoerrOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Feb 15, 2023 • 47min
Leading and surviving company transformations — Esther Weinberg on The Product Experience
There's a ton of stuff going on in the product and wider workspace today. Tune into our conversation with Esther Weinberg to hear about how product people can deal with company transformation during times of disruption. Featured Links: Follow Esther on LinkedIn and Twitter | The Ready Zone | Esther's article 'The Power of a Reality Check, Moving from Reactive to Responsive' | Better.com CEO fires 900 employees over Zoom - CNN Business | Work Trend Index Report - Microsoft's latest research on the ways we workOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Feb 8, 2023 • 38min
Making quality products - Lina Zubyte on The Product Experience
What are the keys to making a quality product for quality customers? There was no one better to talk with than Lina Zubyte, Head of Quality, at Doodle AG to discuss this. Jump into this quality conversation in this weeks' podcast episode. Featured Links: Follow Lina on LinkedIn and Twitter | Quality Bits | 'What is quality?' article Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Feb 1, 2023 • 28min
A devilish approach to trade offs: Part 2 - Lucy Spence on The Product Experience
In this weeks' podcast, we jump straight back into our conversation with Lucy Spence where we speak with her about trade-offs in product management. Featured Links: Follow Lucy on LinkedIn and Twitter | Lucy's page at Medium | Lucy's 'Trade offs' talk at UX Brighton 2022 | Listen to Lucy's part 1 episode her.Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Jan 25, 2023 • 31min
A devilish approach to trade offs - Lucy Spence on The Product Experience - Part 1 of 2
Today on the product experience podcast is all about trade-offs in product. Lucy Spence, Product Director at Appvia talks to us about her unique take on this important aspect of product management. Featured Links: Follow Lucy on LinkedIn and Twitter | Lucy's page at Medium | Lucy's 'Trade offs' talk at UX Brighton 2022Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


