The Product Experience
Mind the Product
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Episodes
Mentioned books
May 8, 2024 • 35min
The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)
Atif Faruqui, Director of Developer Products and Platforms at Pfizer, shares Pfizer's journey towards a customer-centric approach. Topics include strategic pivot signals, organized team cohorts, autonomous cross-functional teams, and empowering product owners with financial responsibility. The discussion highlights challenges, innovation acceleration, agile practices, and transitioning to a structured product model.
50 snips
May 1, 2024 • 42min
Getting real with jobs to be done – Bob Moesta (President, CEO, The ReWired Group)
Bob Moesta, co-developer of Jobs to Be Done framework, discusses how to start with JTBD, case studies in SAAS and selling houses, when not to use the approach, and common mistakes. The podcast explores the evolution of Jobs to be Done concept, relationship between jobs framework and personas, customer insights in the housing industry, upcoming book release, insights on AI for Jobs to be Done, and limitations of AI in product management.
24 snips
Apr 24, 2024 • 35min
Rerun: Your first 90 days in product – Leah Tharin on The Product Experience
Leah Tharin, Chief Product and Growth Officer at gotphotocom, shares insights on the first 90 days in a new product role, challenges traditional onboarding plans, and discusses gaining trust from your team. Other topics include navigating leadership, building trust, and identifying warning signs for career growth.
Apr 17, 2024 • 39min
Product managers, stop being jaded - Ipsita Basu (Product Management Leader, BILL)
Ipsita Basu, Senior Group Product Manager at BILL, offers practical advice for product managers to reignite their passion and build innovative products customers love. Topics include coping strategies for burnout, navigating career development, recognizing toxic work environments, and overcoming demotivation in the workplace.
25 snips
Apr 10, 2024 • 37min
Rerun: Roadmaps are dead. Long live roadmaps! – Janna Bastow on The Product Experience
Janna Bastow, Co-founder of Mind the Product and ProdPad, discusses redefining roadmaps in product management by focusing on outcomes, experimentation over deadlines, driving change through portfolio roadmaps, and the value of public roadmaps and customer feedback. She advocates for human-readable roadmaps that foster flexibility and trust within development teams.
Apr 3, 2024 • 40min
The journey back from burnout in product - Dominique Jost (Head of Product, Doist)
Head of Product at Doist, Dominique Jost, discusses the causes of burnout in product management, stress management techniques, self-reflection, navigating team stress, and building remote team dynamics at Doist.
Mar 27, 2024 • 29min
Rerun: Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience
Fanni Fejes, Founders Factory coach and Head of Product at Bequest, shares insights on pricing strategy. Topics include anchor pricing, metrics, and the importance of a good pricing strategy. Learn about applying freemium models, transitioning from free to paid, and continuous iteration in pricing strategy.
Mar 20, 2024 • 36min
The future of product in the age of AI: Yana Welinder (CEO, Kraftful)
Yana Welinder discusses the integration of AI in product management, emphasizing the evolution and challenges of generative AI tools. She explores the importance of adapting to rapidly changing technology and hiring individuals with adaptable learning skills. The conversation also addresses the collaborative relationship between AI and humans in enhancing efficiency while retaining creative roles.
15 snips
Mar 13, 2024 • 38min
Mastering continuous discovery with B2B products with Katie Marcus (Head of Product, Progression, Depop)
Delve into continuous discovery challenges in B2B products with Katie Marcus. Explore the obstacles in user recruitment, insights on micro design sprints, and strategies for implementing continuous discovery. Reflect on learning mental models in product management for product professionals.
Mar 6, 2024 • 34min
Building products to tackle the opioid crisis: Omer Kaplan (Head of Product, Sonara Health)
The podcast explores building products to combat the opioid crisis with Omer Kaplan from Sonara Health. They discuss equity-first design, meticulous testing strategies, and the mission to improve access to essential medication. The episode highlights empathy-driven product development, personalized scheduling methods, and addressing patient anxiety through iterative improvements.
