The Perfect RIA

Matthew Jarvis, CFP® & Micah Shilanski, CFP®
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Dec 25, 2023 • 29min

The Twelve Days of TPR Christmas [Episode 236]

In this Christmas special episode, Micah and Matt discuss 12 gifts advisors can give their practice to focus on improving. These gifts include time blocking and surge scheduling, delivering value in client meetings, being effective with time, getting rid of freebies and exceptions, defining new clients, delivering massive value in tax planning, cutting opportunities to play office, investing in professional development, hiring a virtual assistant, committing to double success in 36 months, joining the Invictus Coaching Program, and writing out the onboarding process. These gifts aim to help advisors improve their practice and achieve greater success in the coming year. The Twelve Days of TPR Christmas [Episode 236]
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Dec 22, 2023 • 11min

Mastering Client Communication, Growth Strategies, and Team Resilience

On Monday, Matt and Micah focused on the critical importance of communication with clients and the impact of language on client relationships. and stress the need to avoid default answers that may limit clients. They also highlighted the value of asking probing questions, showing empathy, and maintaining a genuine curiosity to understand clients' needs. Wednesday, Matt was joined by former wholesaler turned advisor Anthony Zanetti, who shares insights from his experience in both roles. In addition to having an intentional schedule, Anthony shares his approach to improving a good practice by focusing on incremental changes and prioritizing tasks, as well as the importance of aligning actions with the advisor's vision and effectively communicating complex strategies to clients. Thursday, Jamie explored the vocabulary and toolset for personal and team development. She discussed terms like work-life balance and burnout, highlighting the need to understand and address these issues. Jamie shares insights from her team, the importance of teamwork to avoid burnout, and the importance of providing a vocabulary for personal development. - Do NOT Say That To A Client [Episode 235] - Wholesaler Who Saw The Light With Guest Anthony Zanetti - Burnout Is For Wimps - Mastering Client Communication, Growth Strategies, and Team Resilience
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Dec 21, 2023 • 33min

Burnout Is For Wimps

In the latest Worlds To Conquer episode, Jamie takes on language and tools that are crucial for success. She deconstructs trendy terms like "work-life balance," "burnout," and "sabbatical," shedding light on the nuanced meanings behind these words and how they impact the trajectory of your career. Jamie offers strategies to prevent burnout, including the importance of understanding team members' needs. She'll also share her recommendation on the role of coaches in personal development, stressing the need for a strategic focus on potential and goal achievement. - Burnout Is For Wimps
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Dec 20, 2023 • 28min

Wholesaler Who Saw The Light With Guest Anthony Zanetti

In this episode of Confessions from a Former Wholesaler, Matt is joined by Anthony Zanetti from Mardin Capital Group to share his experience in wholesaling and then transitioning to advisory services. Anthony shares his insights into creating balanced presentations, and the importance of intentional scheduling and the impact it has on client experience. Anthony also shares his journey of transitioning to a new practice, why he chooses to focus on incremental improvements rather than overwhelming changes, and how being intentional with delegation enhances your practice, your team's empowerment, and the client experience. - Wholesaler Who Saw The Light With Guest Anthony Zanetti
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Dec 18, 2023 • 30min

Do NOT Say That To A Client [Episode 235]

In today's episode of The Perfect RIA, Matt and Micah are getting real about client communication because the words you choose have the power to either elevate or jeopardize client relationships. It's about intentional communication, not routine responses, and the need to maintain a genuine curiosity about clients' needs and goals. Listen in as they share the subtle yet crucial nuances that can either build or erode client trust. By embracing a client-centric approach and valuing every question as an opportunity, advisors can elevate their practice, delivering not just financial advice but a tailored, empowering experience for each client. - Do NOT Say That To A Client [Episode 235]
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Dec 15, 2023 • 11min

Impactful Meetings, Wholesaler Perspectives, and Client Retention

In this recap episode, we're sharing how Monday, Matt and Micah emphasized the crucial role of financial advisors in their clients' lives, focusing on surge meetings and client interactions. They highlighted the importance of drawing out clients' priorities and consistently asking questions to uncover deeper concerns. Greg Goin, a wholesaler and regional VP for Equitable, joined Matt on Wednesday to discuss successful advisor practices and challenges. Topics included the evolving landscape of financial planning, the perception of insurance products in the RIA space, and the tradeoffs between RIA independence and affiliation with a larger organization. Greg emphasized the importance of delegation, team-building, and continuous investment in professional development. Thursday's episode with Jamie went into organizational stickiness. She highlighted factors contributing to client retention, including delivering value, creating memorable client experiences, and maintaining a consistent reputation. She emphasized regular updates, high-touch gestures, and understanding clients' needs for building lasting connections. Two Most Important Parts of a Surge Meeting [Episode 234] Confessions Of A Wholesaler with Guest Greg Goin Are You Sticky? Impactful Meetings, Wholesaler Perspectives, and Client Retention
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Dec 14, 2023 • 31min

Are You Sticky?

Jamie is discussing the concept of organizational stickiness and its paramount importance for financial advisors, especially those operating in the RIA space. To achieve and maintain stickiness, Jamie advocates delivering personalized, high-value services, creating a unique selling proposition that addresses clients' distinct needs. Additionally, Jamie emphasizes the critical role of client experience and how to set a tone for client-centric engagement. She explores the significance of communication during client meetings and that connected clients are less likely to leave. Jamie also underscores the importance of expressing gratitude for referrals and the role of your reputation. Are You Sticky?
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Dec 13, 2023 • 24min

Confessions Of A Wholesaler with Guest Greg Goin

Matt is back with another Confessions of a Wholesaler episode, and this time is joined by Greg Goin, a seasoned wholesaler, and regional VP for Equitable, discussing the evolving landscape of financial planning. They dive into the core focus on planning adopted by successful advisors, the implementation differences in planning software usage between broker-dealers and RIAs, and the shifting perception of insurance products. Greg discusses the challenges and trade-offs associated with transitioning to an independent RIA with insights into the struggles faced by advisors, as well as the significance of effective delegation and continuous investment in professional development and technology understanding. Confessions Of A Wholesaler with Guest Greg Goin
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6 snips
Dec 11, 2023 • 32min

Two Most Important Parts of a Surge Meeting [Episode 234]

Matt and Micah discuss the importance of client meetings, the significance of asking thoughtful questions to understand client concerns, the need for meticulous note-taking, and the transformative power of establishing accountability through thorough action item follow-up.
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Dec 8, 2023 • 12min

Value Delivery, Transformative Coaching, and Navigating Legal Challenges

On Monday, Matt and Micah kick-started the week by talking about delivering value to clients with the example of the 1099 value add. They shared advice on creating systematic processes, setting deadlines, and involving the team in value-add initiatives. On Wednesday, Matt welcomed back Scott Rusnak, an EOS implementor and personal coach, to explore the transformative role of coaching in personal and professional development. Scott shared his "delegate and elevate" checklist, being intentional with relationships, and the power of regular resets. Thursday, Jamie offered insights on navigating legal challenges. Drawing from a client's lawsuit and her own HOA dispute, Jamie stressed a proactive approach and the importance of creating detailed timelines when facing legal action, as well as a practical perspective on maintaining composure and handling legal challenges methodically. Value Sledgehammer or Volume Sucker Punch? [Episode 233] The Power of Coaching With Guest Scott Rusnak Stupid Games = Stupid Prizes Value Delivery, Transformative Coaching, and Navigating Legal Challenges

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