The RICS Podcast

When conflict arises in a client relationship, it’s key that they’re resolved diligently, which is where the process of Alternative Dispute Resolution holds the power to defuse issues without the need for court proceedings.Joining us to explain what ADR is, expand on the process and share the most common types of ADR case, are Seki Ajenifuja of CEDR and Sarah Watson from The Property Ombudsman.If you’re looking for further advice on conflict resolution and ADR, we have developed content with the support of a working group of members to provide useful advice on managing client relationships and handling data. Find out more on the RICS website.This episode of The RICS Podcast covers:What Alternative Dispute Resolution is, and how firms & customers can benefit from ADR over court proceedingsHow Seki & Sarah’s firms ensure they reach the right decision in a disputeCommon types of ADR case, and pitfalls that surveying firms should seek to avoidWhere to find, and how to use, RICS’ new Client Relationships & Handling Data adviceRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

The beginning of a client relationship is a key factor in the smooth running of your work with them in the future, so there are a number of considerations to make when setting up your initial agreement.Complementing a new piece of advice available on the RICS website, we’re joined on The RICS Podcast by John Baguley (Countrywide Surveying Services) and Gerard Smith (Lacy Scott & Knight) to discuss their experience in good practice, common pitfalls, and how to set expectations effectively from day one.This episode of The RICS Podcast covers:The key considerations when starting a new piece of workHow we can educate private consumers to improve the briefs they provideThe potential for your reports to be used for purposes beyond their original intentWhether it’s shrewd to consider publishing prices, and the challenge of talking money with customersRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

Welcome to The Entrepreneur Files, a RICS Podcast miniseries focused on bringing vital advice and resources to budding entrepreneurs looking to start their own firm.Kicking things off with a look at starting up and marketing yourself, we’re joined by Nella Pang and Ruth Brown, two directors who share their advice and experiences.We look at attracting clients, tricky price & payment term negotiations, the power of guidance from those already in the industry, and the biggest challenges you’ll overcome on the way.This episode of The RICS Podcast covers:Key differences between business ownership and regular employmentMarketing strategies to help showcase your businessThe biggest challenges to any entrepreneurConquering price & payment term negotiation with larger clientsRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

When 50% of embodied carbon is in sub and superstructures, the impact of demolition on a building’s carbon footprint becomes an essential consideration.Having used his skills as a chartered surveyor in the realm of pre-demolition audits, Aythan Lewes is now using his talents to help clients make greener decisions as a Co-Founder of EALA Impacts.We discuss how a pre-demo audit carries a huge impact in reducing carbon emissions, breaking our focus on new buildings, representing social value on the triple bottom line, and the future of digitised material passports.This episode of The RICS Podcast covers:The pre-demolition audit’s role in reducing emissionsHow material passports can be digitised an used to better reuse building materialsThe Triple Bottom Line, and considerations when representing social valueBreaking the focus on new buildings, when 80% of buildings we need in 2050 already existAythan’s EALA Impacts, and how they’re proving the business case for sustainability in existing building stockRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

What is the value of art? The varied interpretations of value in art makes the discipline a difficult one within which to offer valuations.On The RICS Podcast this week we’re looking at how to apply frameworks in a market with increasing complexity due to the advent of NFTs, wealthy outsiders influencing the market, and the challenge of provenance research.This episode of The RICS Podcast covers:What and who determines the monetary value of artThe grey area between art’s emotional value and financial valueExternal factors that can influence valueThe challenging element of provenance researchAnecdotes from Alvah’s time with George W. BushRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

RICS Dispute Resolution Service is the world’s oldest and largest provider of alternative dispute resolution services in the land, property and construction industries. For some industries the commitment to conflict avoidance is a recent development, so in this week’s episode of The RICS Podcast, John Fletcher (Director of Dispute Resolution) and Martin Burns (Head of ADR R&D) take a look at our initiatives to resolve issues and provide support for those who are looking to work with organisations committed to the same ethos of conflict avoidance.This episode of The RICS Podcast covers:The startling costs of disputes that reach legal stagesHow to ensure that dispute provisions in a contract are sufficientBenefits to organisations signing our Conflict Avoidance PledgeEffects of the pandemic on the increased use of technology in our sectorRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

The RICS Valuation - Global Standards, or Red Book, is a document issued as part of our commitment to promoting and supporting worldwide delivery of valuations to the highest standards.As an evolving set of rules, best practice guidance, and related commentary for all members undertaking asset valuations, the focus on this episode of The RICS Podcast is on how RICS reacts quickly to economic & political instability, how valuations are increasingly factoring in ESG policies, and the Red Book’s handling of exceptions, approaches, and sub-methods.This episode of The RICS Podcast covers:How to apply the Red Book as a framework rather than a methodologyThe impact of ESG policies, and how this will be reflected in market valuationsA new approach to handling ‘exceptions’Key distinctions to clarify around valuation and worthRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

Today’s world drives a necessity to generate social value, be responsible towards environmental impacts, and remain transparent in the way they deliver their services. Highlighting that vital focus on ESG factors is a driving force behind a new piece of work from RICS: the Responsible Business Framework for Real Estate Management.Joining us on The RICS Podcast to break down what this means practically for the sector is Victoria Hughes, Business Responsibility Director at VINCI Facilities. Together with host Paul Bagust, we hear how the framework promises to lead changes that truly drive social value.This episode of The RICS Podcast covers:How to improve the social value from the real estate sectorThe shift towards representing ESG factors in tender scoresGreat examples of sustainability and the circular economyRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

As members of RICS, you’ll be well aware of the global challenges we face day-to-day, and the imperative importance of following professional standards in even the most testing of scenarios.This week on The RICS Podcast we’re taking the opportunity to offer guidance for members, APC candidates and students for the year ahead, with reliable insights from RICS’ own Chrissie O’Rourke Steven Thompson.With a newly redrafted set of Rules of Conduct from February 2022, we’ve moved towards a simpler structure, with clearer case studies and a future-focused emphasis on respect, diversity and inclusion. Join us as we talk through applying the Rules of Conduct in a number of scenarios, covering late tenders, defining small gifts & bribery, and what to do if you need to whistleblow.This episode of The RICS Podcast covers:The importance of following ethical standards, even in sectors with with low numbers of complaintsWhere the application of the Rules of Conduct may need a tailored approach in public vs private sector scenariosWhich records you should keep when deciding if you need to whistleblow or walk away from an ethical issueHow diversity & inclusion plays into the professional approach to managing discrepanciesRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/

Welcome to The RICS Podcast, an exclusive podcast series bringing together expert guests to discuss the most pertinent, industry-shaping topics from the world of Chartered Surveying.This week, we’re taking a deep dive on the upcoming changes to the Rules of Conduct. In their current form they’ve been a part of the profession since 2007; Dayle Bayliss & Luis Campbell are two leading colleagues from the industry at the centre of the rules’ revisions.Dayle & Luis join host Christine O’Rourke to discuss the shift towards a values-based implementation of the rules, the increased focus on diversity, inclusion & sustainability, and where to go for further advice on the Rules of Conduct before February 2022.This episode of The RICS Podcast covers:The reasons for redrafting the Rules of Conduct, and how they were determined to be fit for purposeHow we’ve shifted from prescribed approaches towards value-based approachesSustainability, Diversity & Inclusion’s increased focus in the redrafted rulesHow to interpret the Rules of Conduct’s case studies, and use them to inform your own practicesWhere to find further information, advice and clarification on the implementation of the new Rules of ConductRoyal Institution of Chartered Surveyors:https://www.rics.org/uk/RICS Podcast Pagehttps://www.rics.org/podcast/Kieran Halliwellhttps://www.linkedin.com/in/kdhalliwell/