

InTouch with Terri
The InBound Podcasting Network
Terri Ross Is The Aesthetic Industry's Premier Sales Training Expert
Strategic Growth Consultant, Author, and International Speaker
Strategic Growth Consultant, Author, and International Speaker
Episodes
Mentioned books

8 snips
Jun 25, 2025 • 26min
Strategies to Thrive in the Summer for Aesthetic Practices
Discover effective strategies to enhance your aesthetic practice this summer. Delve into eight actionable tactics for improving patient engagement. Learn the importance of smart marketing techniques and data-driven decisions to ensure ongoing growth. This conversation offers insightful tips for maintaining performance during the warmer months.

Jun 12, 2025 • 41min
Unlocking Aesthetic Practice Growth Through Patient Retention Strategies
Izhak Musli, a serial entrepreneur and tech innovator in the aesthetics sector, shares invaluable insights into patient retention strategies. He discusses the importance of focusing on retaining existing patients rather than solely acquiring new ones. Izhak introduces his platform, Get Kudos, which enhances patient engagement and loyalty. The conversation highlights data-driven approaches and innovative feedback methods to improve satisfaction. They also explore how seamless communication can transform patient experiences, driving profitability in aesthetic practices.

Apr 2, 2025 • 38min
How Podium's AI Platform is Shaping Aesthetic Practices
Shannon Blake, Director of Aesthetic Partnerships at Podium, shares her insights on the revolutionary impact of AI in aesthetic practices. She discusses how AI enhances client communication and streamlines operations, allowing aesthetic businesses to thrive. Listeners learn about the necessity of quick response times and the shift towards automated solutions that maintain a personal touch. Shannon emphasizes the importance of adapting to modern communication preferences, such as text messaging, to elevate patient engagement and overall experiences.

Mar 21, 2025 • 18min
The Economy & Its Impact on the Aesthetics Industry
The podcast dives into the economic challenges currently facing the aesthetics industry. It discusses how inflation and rising costs are altering patient spending habits. Strategies for clinics are explored, emphasizing the need for effective marketing and financial management. The host highlights the importance of adapting to market trends and understanding consumer behavior to thrive despite economic uncertainties. Practical advice and solutions, such as AI-powered communication tools, are introduced to help practices enhance their operations and boost revenue.

Mar 5, 2025 • 45min
Terri Ross: Hustle, Heart, and Ambition Unwrapped
Tim Cicciarelli, a seasoned producer and longtime friend of Terri Ross, hosts an engaging conversation as they celebrate Terri's monumental journey in the aesthetics industry. They discuss her inspiring transition from aspiring doctor to a successful consultant and the importance of resilience amidst challenges. The duo also touches on the complexities of balancing single parenthood with a demanding career. With heartfelt reflections, they underscore the significance of community and mentorship, inviting listeners to connect and grow together.

8 snips
Feb 7, 2025 • 40min
Unlocking Aesthetic Practice Growth: Marketing, AI, and Speed to Lead
Cameron Hemphill, CEO of Growth 99 and a leader in digital marketing for aesthetic practices, shares his journey and insights in this engaging conversation. He discusses innovative strategies for effective marketing tailored to aesthetic practices, emphasizing the importance of understanding your ideal customer. Cameron highlights the role of AI in enhancing patient engagement and streamlining operations. The discussion also covers overcoming challenges in lead generation and the significance of data-driven decisions for practice growth in an evolving industry.

6 snips
Jan 3, 2025 • 42min
ShapeScale: A Game Changer in Body Composition
In a fascinating discussion, Alex Weyenberg, CEO of ShapeScale and a micro and nanosystems engineering expert, unveils the transformative power of their 3D body scanning scale. The conversation dives into how this innovative technology allows users to visualize fitness progress through augmented reality. Alex highlights the importance of authenticity in health tech and shares inspiring success stories from practices that implemented ShapeScale. They also explore marketing strategies and a subscription model that enhances patient engagement and satisfaction.

7 snips
Dec 4, 2024 • 15min
End the Year Strong: 3 Strategies to Boost Aesthetic Practice
Discover the vital strategies that can elevate aesthetic practices as the year concludes. Learn how to achieve financial preparedness by reconciling accounts and analyzing pricing. Delve into maximizing holiday revenue with savvy promotions. Lastly, explore the importance of setting effective goals to drive success. This engaging discussion empowers professionals to take decisive action and optimize their operations for top profitability.

6 snips
Nov 14, 2024 • 19min
Launchpad to 2025: Preparing Your Aesthetic Practice for the Future
In this enlightening discussion, listeners are given five powerful strategies to revitalize aesthetic practices facing economic challenges. Charging consultation fees and establishing loyalty programs are highlighted as key revenue boosters. The importance of optimizing retail sales and investing in staff training is emphasized. Additionally, the episode advocates for utilizing patient reviews to build credibility. Empowerment and consistency emerge as fundamental themes while preparing for future success in the medical aesthetics industry.

10 snips
Sep 9, 2024 • 43min
Risk & Reward: Mastering the Entrepreneurial Journey
Trixy Castro, a trailblazing entrepreneur in real estate and finance, shares her inspiring journey from being a first-generation American to founding multiple successful businesses. She delves into the importance of mentorship and community support for women in leadership. Trixy discusses essential entrepreneurial mindsets, emphasizing resilience and financial understanding. With insights on overcoming challenges and networking, this conversation is a treasure trove for those looking to empower themselves and thrive in business.


