L&D Disrupt

“We don't own their time or attention. So how can we genuinely get people engaged?” This is Greg Arthur’s mindset around learning experiences, and he’s created a process that solves the issue. In this episode, he joins us to talk through the first part - how we build a foundation by understanding problems, stakeholders, context and more. Timestamps 0:00 Intro to Greg 2:41 The fundamentals for solving problems 9:04 Mapping stakeholders and problems 17:52 The metrics that matter to people and the business 22:47 Finding your sub problems 26:03 Advice for small L&D teams 31:49 Where you can find Greg How to connect Find Greg on LinkedIn: https://www.linkedin.com/in/greg-arthur-flpi-736b288/  Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/  Learn more about HowNow: gethownow.com Learn more about Two Circles: https://www.twocirclesstudio.com/

“Research tells us that extremely low numbers of employees are truly happy with their experience at work – Gartner suggests it may even be as low as 13%.  “Unengaged employees are not productive employees, and they are unlikely to stay in your organisation for long.” Those are the words of the LACE Partners team, who recently launched the employee experience revolution - a campaign and guide that provides five steps to successful EX. Kat Bernardes and Cathy Acratopulo joined Gary to talk through delivering a meaningful employee experience.  From clarity of what that is to auditing your current experiences, building an EVP, and loads more. Get your copy here: https://lacepartners.co.uk/the-employee-experience-revolution/ And sign up for the What The Fluff L&D Bootcamp: gethownow.com/wtf-bootcamp  Timestamps 0:00 Intro 1:36 Why EX is so important 6:36 Creating a robust EVP 11:32 Targeting different audiences  16:02 Auditing your current EX 21:56 Quick wins for EX 25:49 Driving business value and commercial impact. 30:00 Communicating value and co-owning the strategy 37:03 Shouting about your wins 40:07 Being the catalyst for EX change How to connect: Connect with Cathy: https://www.linkedin.com/in/cathy-acratopulo-lacepartners/ Connect With Kat: https://www.linkedin.com/in/kat-bernardes-452b9826/ Connect With Gary: https://www.linkedin.com/in/gary-stringer-copywriter Learn more about LACE: https://lacepartners.co.uk/ Learn more about HowNow: gethownow.com

Bena Saiyed, Root Cause Analysis expert, shares insights on solving real problems and driving business impact. Topics include understanding learner motivations, setting training goals, efficient problem-solving through root cause analysis, and workplace learning strategies.

As part of the L&D Drop-In, Meghan Fraser-Elvira talked us through how we can understand the culture, the person, and what engaging means in the context of our business to build great learning experiences. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Connect with Meghan on LinkedIn: https://www.linkedin.com/in/meghancfraserelvira/

Rob Plumb, an experienced professional in learning and development, discusses the importance of using personalized, active language in learning content. The podcast explores transforming passive learning into active engagement, crafting engaging learning content with compelling stories, and building confidence in using concise language.

Expert Srishti Sehgal discusses building context-driven learning experiences, understanding pain points over personas, exploring empathy maps for understanding learners, and applying principles to long-standing program projects in L&D.

Adam Lacey, an expert in human skill development, joins Gary to explore future skills essential for thriving in an AI-driven world. They discuss the growing importance of creativity, resilience, empathy, and critical thinking—skills that machines can't replicate. Lacey emphasizes building resilience in learning teams and fostering psychological safety to nurture creativity. They also touch on the significance of effective collaboration and self-reflection in shaping a future-proof workforce. Tune in for valuable insights on human capabilities!

Rush into buying tech, and before you know it, you’re tied into a contract for something that doesn’t solve your problems. It’s a tale as old as time and one that Ross Stevenson's free template can save you from! The Founder and Chief Learning Strategist at Steal These Thoughts joins us to explain how we can make smart choices - instead of following tech trends - to solve our problems. Sign up for the WTF Bootcamp: https://www.gethownow.com/wtf-bootcamp  Get Ross’ free tech template: https://www.linkedin.com/feed/update/urn:li:activity:7156195743949537280/ Get HowNow’s free RFP template: https://try.gethownow.com/rfp-template  Timestamps 00:00 Intro to Ross and his tech template 1:41 Why are we drawn in by new tech? 7:09 Finding problems that need solving 18:48 Can our existing tech stack help? 25:37 Finding new tech for problems? 39:32 Apply all of this in your context 42:31 Audience Q&A

“A trusted advisor is a strategic business partner embedded in the business. Who understands the business and is driving value for the organisation.” The question is, how do we become one? And unpick ourselves from the position of being an order taker? DR. Keith Keating, author of The Trusted Learning Advisor, explains all in this episode. We discuss why we end up in the order-taker lifecycle, why we should become trusted learning advisors and some of the key steps for getting us there, why willingness to learn and understand our audience are critical, overcoming resistance and much more. Timestamps 0:00 Who is Keith Keating? 3:12 The order-taker cycle 7:52 The value prop of a trusted advisor 16:50 The motivation for becoming one 23:47 The role of listening and role playing 27:54 Take ownership of problems and stop saying “not my job” 32:40 How to roleplay and practice conversations 37:09 Handling resistance  47:25 Keith’s final adviceHow to connect: Connect with Keith: https://www.linkedin.com/in/dr-keith-keating-1976963a/ Get your copy of The Trusted Learning Advisor: https://www.koganpage.com/hr-learning-development/the-trusted-learning-advisor-9781398612457 Sign up for the What The Fluff Bootcamp: gethownow.com/wtf-bootcamp

Sign up for What The Fluff today: gethownow.com/wtf-bootcamp Context is absolutely crucial to delivering L&D impact! From the self-awareness of our current capabilities to stakeholder expectations and the business’s commercial goals - it’s huge. But how often do we reflect on our current context and feed that into our strategy?  Probably not enough and in this episode, the brilliant Patrick Mullarkey talks us through these three key steps for turning this context into impact. 1. Reviewing our current position and conditions. 2. Understanding stakeholder perceptions and expectations. 3. Ways to act on that and drive L&D in the right direction. Timestamps: 0:00 Understanding your current context. 10:38 Speak to your stakeholders and learn where they are. 14:37 Questions L&D teams can ask about current strategy. 24:14 What do stakeholders and investors expect? 31:12 Do we overpromise and underdeliver? 34:11 Build a commercial understanding. 41:04 Scaling L&D based on context. 44:09 Q&A and final thoughts. How to connect: Sign up for What The Fluff: gethownow.com/wtf-bootcamp Connect with Patrick: https://www.linkedin.com/in/mullarkeypj/Connect with Gary: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com