

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Sep 1, 2017 • 34min
Ep. 128. Interviews - Start up Spotlight
In today’s episode we’re shining a light on new, smaller startups in the fintech industry as Meaghan Johnson interviews Caroline Plumb, founder of Fluidly, a new fintech startup - transforming the way businesses plan and manage their money, launching this October.
Later on she also speak to Jonathan Lister and Jasper Martens, CTO and VP of Marketing at PensionBee, which aims to make pensions simpler and accessible to all by easily combining all your old pensions into one new online plan.
Don’t forget to subscribe to the podcast so you never miss an episode. If you want to get in touch you can find us on our Fintech Insider Facebook page or follow us on Twitter @FintechInsiders.
Thanks for listening!
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Aug 29, 2017 • 53min
Ep. 127. News: Mauled
In this episode:
Sam Maule is joined by David Brear, Jason Bates and Simon Taylor for this week's news show.
They discuss: the possibility of US banks making a massive profit if deregulation goes ahead, and at what cost to the consumers?; Co-op Bank's stake falls to just 1%, what happens to the 4M loyal customers who buy into Co-op's ideals if only 1% is still managed by them?; As Barclays allowed customers to make payments via Siri is this actual innovation from them? And is this a huge step forward in accessibility to banking for the handicapped?
They also talk through TransferWise's next funding raise and how they properly "get" marketing, Google and Walmart team up to take on Amazon, N26's first 500k customers, and how porn can be an innovative force in banking.
Also, if all these news stories were a song, which song would they be? See if you agree with the team's suggestions.
As always, find all the news stories in this episode and many more at fintechinsidernews.com, follow us on Facebook, and don't forget to subscribe so you never miss an episode and we'd also love it if you could leave us a review on iTunes!Links:
Big U.S. Banks Could See Profit Jump 20% With Deregulation - Bloomberg
CO-OP stake in bank falls to 1%
Barclays bank now lets customers make payments via Siri | 9to5Mac
TransferWise lines up investment round
Jack Ma-backed Yunfeng Financial buys Asia unit of MassMutual for US$1.7 billion | South China Morning Post
Fintech trade body chief steps down
Google and Walmart Partner With Eye on Amazon - The New York Times
Prodigy Finance raises $240 million from Index Ventures, Balderton - Business Insider
N26 now has 500,000 customers for its bank of the future | TechCrunch
Toronto Receives its First Ethereum ATMs
Billionaire Porn King Reinvents Himself as Japan’s Startup Guru - Bloomberg
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Aug 25, 2017 • 21min
Ep. 126 Interview - Beth Knickerbocker, CIO, OCC
In this episode:
Beth tells Simon what the OCC is and what it does, with particular reference to the American dual-banking system and how she became a part of it.
We also find out what the OCC is doing to embrace and promote financial innovation and the challenge of balancing that with regulation.
To find out more about Beth and the work of the OCC, visit OCC.gov, or email innovation@occ.treas.gov
We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, find all the news stories and many more at fintechinsidernews.com, follow us on Facebook, and we'd also love it if you could leave us a review on iTunes!Special Guest: Beth Knickerbocker.
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Aug 21, 2017 • 1h 6min
Ep. 125. News: Are you bad when you're big?
In another packed episode we have a full house of hosts as David, Jason and Simon are joined by global fintech commentator and Girl, Disrupted, Liz Lumley; Editor-in-Chief of Fintech Finance, Ali Paterson; and Capco's Principal Consultant, Charlie Wood.
The team discuss WhatsApp adding payment features; First Direct coming consistently top of a customer service poll, and the bigger banks always come last - we discuss if there's a correlation between the size of the bank and their market share and the poor quality of customer service? (are you bad when you're big?); and most topically, what responsibility does PayPal have over KKK donations via their service? And how do you find a middle ground between censoring free speech and social responsibility?
They also take on start up shopping; retraining and up-skilling versus job cutting; pocket money startups; and turning trash into tokens in Amsterdam.
We also have an interview with James Lloyd, Asia-Pacific Fintech Leader at EY, all about the Chinese fintech and Alipay stories that have been making headlines this week.
We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, find all the news stories and many more at fintechinsidernews.com, follow us on Facebook, and we'd also love it if you could leave us a review on iTunes!Special Guests: Ali Paterson, Charlie Wood, James Lloyd, and Liz Lumley.Links:
WhatsApp to introduce payments feature » Banking Technology
RBS bottom in our banking customer service poll as First Direct remains top
OakNorth's loan book continues to grow exponentially
PayPal escalates the tech industry’s war on white supremacy
Apple, Up 38% in 2017, Left Trailing by Alibaba, Tencent - Bloomberg
Alipay partners with Yelp to continue its pursuit of Chinese tourist money | TechCrunch
Can WeChat Thrive in the United States?
Fintech CEO says tech giants like IBM may go on M&A ‘shopping spree’ for start-ups in 2018
Digital pocket money startup Spriggy secures A$2.5 million funding
Westpac launches Tech University to re-skill workforce
RBS to cut 880 London IT jobs
The cool reason why these green coins are becoming a currency in Amsterdam.
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Aug 18, 2017 • 46min
Ep. 124 Insights - Starling Bank Takeover
In this episode:
Megan Caywood, Chief Platform Officer, Jason Maude, Head of Customer Analytics and Sarah Guha, Product Director at Starling are joined by David Brear and Simon Taylor for a round table discussion about all things Starling Bank!
Megan, Sarah and Jason fill us in on what Starling Bank does right now and it's aim to be the best current account in the industry. They also talk about the beginning of their global expansion, their start up mentality, their total focus on innovation and improvement, and the hurdles of rapid scaling.
They also discuss their Marketplace product and some key partnerships as part of that, and how they're making a head start on PSD2.
For more information visit StarlingBank.com or follow them on Twitter @StarlingBank.
We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes!Special Guests: Jason Maude, Megan Cooper, and Sarah Guha.
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Aug 11, 2017 • 1h 5min
Ep. 123. News: Data is the new oil
In this episode:
In an episode packed full of guests and news, we kick off with Tandem's takeover of Harrods bank - where did they get the money and what's their next move? Next up is Australia's latest move to make bitcoin an official currency as they continue to fight to become a leader in blockchain, and is bitcoin the key to Chinese investment?
Are Monzo the friendliest bank in Britain as yet again they reap praise from open, honest and prompt user communications following another outage. Are SoftBank vying to become the first investor to fund multiple world dominating companies? Are they the best at spotting new unicorns?
They also talk Chinese giants - WeChat and Alipay as Chinese banks look to regulate fintechs, and is data the new oil? Reliable data that can be shared, is the new commodity companies want in on.
And finally, what is ethical hacking?
All this and more in this week's show.
We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes.Special Guests: Andrew Ellis, Sameer Chishty, and Sarah Kocianski.Links:
Tandem Bank acquire Harrods Bank! | Fintech Finance
Lawmakers Want to See Bitcoin Become an Official Currency in Australia - CoinDesk
Traditional banks still standing despite fintech revolution - The Scotsman
Monzo CEO apologies for 'unacceptable' outages and tells customers to carry a backup card - Business Insider
A running list of SoftBank's tech investments - Business Insider
People’s Bank of China Has Fintech on Its Mind
Master’s Degree Final Major Project: Theoretical Design Improvements and new Concepts — Monzo.
Banks to fintech talent: No need for Shoreditch switch
How Flutterwave wants to change payments in Africa - Jul. 31, 2017
WannaCry hero Marcus Hutchins 'prevented from working by US bail terms'
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Aug 11, 2017 • 23min
Ep.122. Interview - Phillip Keller & Harley Morlet, Tail
In this episode:
Meaghan Johnson interview Phillip Keller and Harley Morlet, CEO and co-founder of Tail respectively. Tail is a rewards platform designed for open banking APIs. Tail provides exclusive offers for Starling and Monzo card holders such as cash back on purchases made with their Starling or Monzo cards and other offers such as discounts on dining out.
We ask them about Tail's origin story, what the main pain points were with getting off the ground and what their future plans are. We also ask them what they think the future holds with open banking and which challengers they'd most like to work with next.
We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes.
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Aug 9, 2017 • 30min
InsurTech Insider - Ep. 2 Serial disruption
In this episode
David and Nigel discuss the latest news and trends in insurtech, including the trend of "serial disruptors" - talent moving away from incumbents to create start ups to fix issues with incumbents' services, as TechCrunch runs more insurtech stories lately, is this the start of insurtech going mainstream?
They also talk drone insurance and are smart helmets the new frontier of insurtech? And the personalisation of data and risk to ensure that people are not tarred by tied stereotypes, such as young male drivers being more unreliable than any other demographic.
Additionally, as Brolly raise over £1M in funding, we have an interview with their CEO Phoebe Hugh to discuss the latest innovations at Brolly and what they're looking to do longterm.
Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes!Special Guests: Nigel Walsh and Phoebe Hugh.Links:
With $4 million in funding, Kin wants to change how homeowners get insured | TechCrunch
Earnings Call Roundup: Insurance CEOs Say Change Is Coming
VCs love insurance, even if you don’t | TechCrunch
Startups want to change what you insure and how you insure it | TechCrunch
The New Frontier Of Insurtech: Smart Helmets That Protect Your Wallet
InsurTech Futures: Allianz partners with start-up Flock on drone insurance - Insurance Age
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Aug 4, 2017 • 49min
Ep. 121. News: Amazon is Everywhere
In this episode:
First up: Amazon is everywhere, should banks be concerned?, and is Amazon more of a threat than Trump? They also talk AI as RBC launches Siri bill paying functionality and USAA launches a pilot on Alexa. Klarna launches P2P product, Wavy, a rival to ABN AMRO's Tikkie but they have 'Pan-European' capabilities that could make them more influential.
Alipay's European expansion continues, and the team discuss the scale of growth in Asia, as South Korean bank Kakao gains 800,000 customers in 4 days and it's not viewed as especially notable. They also debate the potential post-Brexit banking exodus and the wider impact of that on the British economy.
And finally, as Andy Murray supposedly invests in Revolut, we talk about the impact of celebrity endorsement on fintechs.Special Guests: Andra Sonea and Tanya Andreasyan.Links:
Executives Are More Worried About Amazon Than Trump Setbacks - Bloomberg
RBC customers can now ask Siri to pay their bills
USAA pilots conversational AI on Amazon Alexa
Finsync connects with Worldpay US
Klarna launches a peer-to-peer payment app called Wavy – TechCrunch
Ingenico extends Alipay acceptance to banks and acquirers in Europe
Bitcoin splits, but clone off to slow start
Apple sales boosted by apps and music - BBC News
Kakao Bank attracts 800,000 accounts in 4 days
Oliver Wyman report on Brexit and banks - Business Insider
The Brexit-effect on banking pay
Watchdog calls for 'fundamental reform' of overdraft charges
Tennis Star Andy Murray Among Customers to Pledge Over $22 Million to FinTech Revolut - CryptoCoinsNews
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Aug 4, 2017 • 20min
Ep. 120. Interview: PwC Financial Wellness Report
In this episode:
David interviews Robert Churcher, the author of the Financial Wellness Report and they discuss the growing challenges of financial wellness in today's climate, and the importance of education to help people understand their current financial position, their long term goals and how to achieve them. Advice is also critical, particularly contextual advice that is relative to an individual to help them independently manage their finances and to have confidence in investing.
They discuss what the future will look like, especially for young professionals and the different products and services available to them.
For further information read the report in full: http://www.pwc.co.uk/financial-services/fintech/assets/boosting-young-professionals-financial-wellness.pdf
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