

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
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Jan 5, 2018 • 1h 6min
Ep. 165. State of the Union 4
Sam Maule is joined by Jason Bates and new 11:FS team member, Doug Bobenhouse in Chicago to discuss the State of the Union in the US, wrapping up 2017 and looking ahead to next year.
They discuss the history of fintech, starting with pre-paid cards, and the slowness of movement by the big players in the US in particular to adapt and change.
Jason talks through "platformification" and the ability to make fast changes by building new propositions on top of old systems, turning products into services.
They discuss the risks and also the opportunities for smaller banks in the space to collaborate and share learnings and also APIs and backend systems, with each other and also the big banks in order to take advantage of the changes in the space, and "take the game to the big guys".
What does "ruining the romance" in banking mean? Jason and Sam explain all.
Sam and Doug discuss how Chicago made its mark on the financial services landscape of the US, and its benefits for start ups in the space.
And Jason asks are faster payments even possible in the US? Sam and Doug debate, and Sam Maule is left speechless by one suggestion - listen out for that!
The guys also look ahead to 2018 and give their predictions for the next year in financial services for the US, including Dodd Frank, and marketplace competition vs monopoly.
Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guest: Doug Bobenhouse.
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Jan 1, 2018 • 23min
Ep. 164. Interview: Eric Wilson, Xinja
Simon Taylor speaks to Eric Wilson, CEO at Xinja, who are building Australia's first digital bank.
First off Eric introduces us to Xinja - what is it, how does it work and what makes it unique and of course we had to ask how they came up with the name Xinja and how it's pronounced (like ninja).
We ask about Xinja's business model; how they make money, who their customers are and how they acquire them, and what their longterm goals are.
Eric also tells us about Xinja's partnership with Equitise to offer equity crowdfunding and the Founding Xinja community, and their aims to bring humanity back to banking and how they feel about the label "neobank".
We also get his thoughts on the future of cash, particularly in Australia, and how the Australian market compares to the UK, Europe and the States.
We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes.
If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guest: Eric Wilson.
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Dec 29, 2017 • 23min
Ep. 163. Interview: Toby Triebel, Wealthsimple
Jason Bates meets Toby Triebel, CEO for Europe of Wealthsimple, a leading innovative software company. ]
They discuss Toby's background, how he got into fintech and finance, and introduces us to Wealth Simple for those who might not know. They only started in September 2014 and have come a long way since then - $1bn (CAD) in AUM as of May 2017 - we ask how they scaled up so fast?
They also discuss Wealthsimple's accomplishments being Canada’s first robo advisor in the space, and the challenges and impact this had, in addition to having real, human advisors on hand via phone, text, email or video call, to give advice - and is this at odds with their business model of fast, digital investment? Toby tells us all.
He also talks about their hugely successful social media marketing campaign with their Wealthsimple Money Diaries, using celebrity stories to open up conversations around money and finance.
Jason also asks the gritty questions about how they acquire customers, what their customer base looks like, and how they make money, their partnership with Mint and the importance of ethical investment to themselves and their customers.
Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes.
If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guest: Toby Triebel.
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Dec 25, 2017 • 4min
Ep. 162. Festive Fintech Blooper Reel
Merry Christmas and Season's Greetings to all our listeners and thank you for your support over the last year as Fintech Insider has gone from strength to strength.
As this episode airs on Christmas Day we thought we'd give the gift of the best bloopers from over the last year on the show, featuring David Brear, Jason Bates, Simon Taylor and guests.
Enjoy!
Thanks to all our guests over the last year, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTunes.
If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.
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Dec 22, 2017 • 45min
Insurtech Insider - Ep. 6: Aviva Takeover
David, Nigel and Sarah visit Aviva's Digital Garage for InsurTech Insider's very first takeover show! Recorded from Aviva's offices, the team were joined by Claire Woodcock – Digital Strategy Lead for Digital Product and Design; Anna Stables – Digital Innovation Manager; Alex Allen – Senior Digital Innovation Manager and Colin Richardson – Co-Founder & Head of Marketing at Cocoon for a roundtable discussion of all things Aviva!
We kick off with a run through of what Aviva does and in particular the digital garage, their take on the insurance industry at present and how innovation is beginning to take off, and what that looks like for Aviva. They also tell us about the Founders Factory, the digital garage culture and adapting to customer expectations as the industry shifts and changes.
They conclude with looking ahead to 2018 and what that will look like for Aviva and the team.
It was great fun hosting this show from Aviva's Digital Garage, - don't forget if you enjoy the show to subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders or email podcasts@11fs.com.Special Guests: Alex Allen, Anna Stables, Claire Woodcock, Colin Richardson , Nigel Walsh, and Sarah Kocianski.
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Dec 18, 2017 • 1h 4min
Ep. 161. After Dark III Christmas Special
It's nearly the end of the year and we're knee-deep in good tidings. So here's a dollop of festive fintech cheer - the third installment of our special live show, After Dark, and it's the Christmas Special, recorded live at our offices in WeWork, London! Simon and the guys steer us through the top news stories from 2017 - and what a year it's been! - with help from an expert panel and an all-star cast.
First up it's January (who knew?) and Nigel Walsh, Partner at Deloitte, helps talk us through the amazing story of insurtech startup Lemonade. Into February, and Co-op Bank is up for sale. March saw a deluge of fintech and challenger bank outages, while April saw Will.i.am join Atom Bank. Alexa Fernandez, Director of Fintech Partnerships at BBVA talks us through the launch of BBVA's open banking business in May, and 'Girl, interrupted' Liz Lumley discusses the Dodd Frank repeal in June.
Listen in to hear what we covered for the second half of the year, with help from Hugo Cornejo - Head of Design at Monzo; Ben Chisell - Product Director at Starling Bank; Valentina Kristensen - Head of PR and Marketing at OakNorth; Richard Davies - Commercial Banking Director at TSB; Vic Arulchandran - COO at Nivaura; and Chad West - Head of Global Brand & Communications at Revolut.
Plus, Nigel makes Christmas dad jokes; a man in a pink unicorn onesie; Chris calls Simon a hipster; and much, much more.
Thanks to everyone who came on the night - we couldn't have done it without you.
Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News.Special Guests: Alexa Fernandez, Ben Chisell, Chad West, Hugo Cornejo, Leda Glyptis, Liz Lumley, Nigel Walsh, Richard Davies, Sarah Kocianski, Valentina Kristensen, and Vic Arulchandran.Links:
Starling Bank launches Marketplace, integrates with itemised receipt and rewards startup Flux | TechCrunch
FinTech Insider News
Who Needs a CSD? Nivaura to Issue First Regulated Bond in Ethereum
Revolut Launches Easiest & Fastest way to Buy Cryptocurrency
Harrods Bank sold to digital challenger Tandem
Monzo's current account is finally here, is it any good?
Bill to Erase Some Dodd-Frank Banking Rules Passes in House
BBVA launches open banking business
Atom, UK's first mobile-based bank announces will.i.am as strategic board advisor
Monzo, Revolut and more down: Half a dozen fintech firms hit by outage due to card processor issue
Co-op Bank is up for sale – is it time to leave?
Lemonade Sets New World Record
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Dec 15, 2017 • 56min
Ep. 160. State of the Union 3
This week, Sam's joined by Rahmi Serageldin, co-founder & CEO of Honeyfi; Rob Frohwein, CEO & co-founder of Kabbage; Matt Potere, CEO of Sunlight Financial; and Alexandra Villarreal O’Rourke, Financial Services Partner and FinTech Practice Group Co-Leader at McGuireWoods LLP.
First up, the guys talk about the South East - why's Charlotte become the go-to location for fintech and what makes it such a vibrant community hub?
Alex tells us about the Carolina Fintech Hub - a non-profit group that fosters fintech in the city. Plus, why regulatory and legal can be such big barriers to fintech startups.
Is Atlanta the finance capital of the United states? Matt tells us about the Fintech Atlanta Taskforce, and why a lot people might not get what fintech really means.
With three years of experience at the Consumer Financial Protection Bureau (CFPB), Alex gives her perspective on her time there, some of the recent changes and what they'll mean for the industry.
Plus, the guys discuss how regulators can further encourage fintech startups, and why the picture differs so much internationally. Is it possible to follow the 'right and fair' approach to achieve good regulatory outcomes?
We talk through the Equifax hack, and explain why firms should assume that the information they receive is compromised before thinking about how to validate it. And do governments need to take the lead on digital IDs?
We look to 2018 - will the financial system look better for consumers? And if so, how? Sam asks whether some version of PSD2 will hit the US, how it will arrive and what the consequences will be. Plus, what can be learned from the European experience?
And to finish up this week, what will the industry look like in two years' time?
Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guests: Alexandra Villarreal O'Rourke, Matt Potere, Rahmi Serageldin, and Rob Frohwein.
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Dec 11, 2017 • 1h 11min
Ep. 159. News: Mascots of the Internet
First up this week, the guys tackle the news that Revolut is into crypto! Can they break down the divide between old and new money? And is it dangerous that retail investors have such simple access to cryptocurrencies? And, hot on the heels of Revolut, Square has been running a trial on Cash App, a rival to Venmo, that has allowed a small number of users to purchase bitcoin.
Next up, the report on the overhaul of the core banking system. And, as we at 11:FS know only too well, what a task that is! So why is it that banks need help to do it and how can they mitigate the risks involved?
The FCA has announced a successful third round of its regulatory sandbox, with 61 applications and 18 accepted into the next stage, including Curl, Bud, Nationwide and Orca.
And in a surprising twist (?), the European Commission has announced that it has extended the deadline for banks to meet new payment standards. So what are the most controversial changes and when's the new deadline?
We also bring you a special interview with New10 CEO Mark Schroder, who talks about their partnership with ABN AMRO and what it’s like to be a fintech grown within an incumbent bank.
Plus, N26 has launched a premium credit card and Liz Lumley is not impressed ("this is not news"); why America might have missed the fintech boat in India; and we couldn't let the news pass without talking about CryptoKitties.
Thanks to all our guests, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTunes.
If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guests: Ghela Boskovich, Kadhim Shubber, Liz Lumley, and Sharon O'Dea.Links:
Revolut officially announces expansion into cryptocurrency
Square is unleashing crypto onto more of its user base
THE CORE BANKING SYSTEM OVERHAULS REPORT: Why they're necessary, why most fail, and how to make them work
FCA reveals next round of successful firms in its regulatory sandbox
PSD2: Commission extends deadline for banks to meet new payment standards
N26 launches a premium debit card for ‘the digital customer,’ partners with WeWork
Why America could miss out big time on India’s fintech revolution
Digital banking: a tough way to make money
Danish homeless people now able to open bank accounts
The ethereum world is now obsessed with breeding cartoon cats
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Dec 8, 2017 • 39min
Ep. 158. Insights: Perfect storm for change and digitisation
This week Jason is joined by Edward Berks, Director of Banking, Fintech & Ecosystem at Xero; Clare Sheehan, Deputy Director of Making Tax Digital for Business at HMRC; Mags Laidlaw, accountant and Partner at Mazars; and Charlie Wood from Capco, representing the fintech angle.
We discuss the changes that are coming for small businesses (SMBs), including the digitisation of tax. So how can SMBs keep up, and how can we raise the profile of the changes that are coming?
We hear why the traditional role of accountants might be changing, and why we're still going to need them in future!
Are professional services business models changing as a result of technology? And among all the change and progress, what will be the role of people and where can they really add value?
How far are we really from a set of workable tax APIs? Clare explains what HMRC are doing to streamline the process of filing returns.
And finally, what do SMBs have to look forward to in the coming years? We talk about the impact of PSD2, relationship management and where to find support.
We hope you enjoy the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Get in touch at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guests: Charlie Wood, Clare Sheehan, Edward Berks, and Margaret Laidlaw.
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Dec 4, 2017 • 1h 8min
Ep. 157. Fintech Insider LIVE from OP's Beach Party in Helsinki
This week's very special show was recorded live at a beach party in Helsinki (no, really), hosted by Finnish bank, OP.
Jason, Simon and Sam bring you three shows in one, as we host an insights panel around the relationships between fintechs and incumbents in Scandianavia, the rise of fintech in the Nordics in particular, why payments are the most popular segment for disruption, and the rise of cashlessness in the region. The panel is made up of Finnish fintech experts, Antti-Jussi Suominen, CEO of Holvi; Jani Tierala, VP of Product at Zervant; banking and innovation expert, Marisol Menendez, Head of Innovation at BBVA and Jamie Campbell from growing UK fintech, Bud.
We also have fantastic thought pieces from Mark Pettit from Visa, Jitendra Kavethekar from Accenture, and Tashi Sylten from Tink Technology as well as interviews with Tuomas Toivenen, co-founder of Holvi and our host for the evening, Kristian Luoma, Head of OP Lab and the reason we got the opportunity to put on this amazing show.
It was an awesome party, complete with cocktails in coconuts, plenty of sand, an actual boat and Pineapple Pay! We were very privileged to be part of it.
Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes and make sure you check our YouTube channel for exclusive content.
If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.Special Guests: Antti-Jussi Suominen, Jamie Campbell, Jani Tierala, Jitendra Kavathekar, Kristian Luoma, Marisol Menendez, Mark Pettit, Tashi Sylten, and Tuomas Toivonen.
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