

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Dec 28, 2018 • 53min
Ep. 282. Insights: Our Fintech Predictions 2019
We've got a roundtable of some of the most beloved fintech podcast hosts there are. They're all ours. Sarah's takes David, Simon, Jason, Ross and Leda through what we think's going to happen in fintech in 2019.
We look back at some of our favourite moments that happened in fintech this year, before taking a look at some of the things we're most excited about for 2019.
This includes: how big banks are changing, creating their own digital challengers, consolidation in the challenger market and the back office getting a lot more exciting.
All this and so much more on this week's episode of Fintech Insider.
We hope you enjoy the show and, as ever, don't forget to subscribe!
Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes.
This episode was produced by Laura Watkins. Edited by Alex Woodhouse.Special Guest: Leda Glyptis.
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Dec 24, 2018 • 1h 14min
Ep. 281. Insights: 2018 in Review
You might’ve seen on Twitter we’ve been running an advent calendar of the 11 Days of Christmas, with our top things from across fintech and banking in the last year.
Today we’re going to take a deep dive on those:
Open Banking. The initiative launched almost exactly a year ago on 13th January and it's not exactly an overnight success. The CMA9 were not ready, but fintechs and FS providers welcomed it. We take a look at how far we have come since it began.
We take a look at GDPR, if anyone was ready, how successful it's been and what effect it'll start to have in 2019 and if the acclimatisation period is truly over.
2018 brought us a horde of fintech unicorns. We examine how it happened and what it means for investment in fintech for the future.
Borderless accounts. Transferwise borderless bank accounts launched back in April, allowing customers to “bank like a local” in multiple currencies. Revolut are also competing in this market with their free international transfers, could this be the next area of innovation?
Mettle was launched in 2018! It's delivering forward-thinking banking for SMEs and it was launched by us with Natwest and Capco. SME’s have been long ignored in terms of FS innovation, 2018 saw the rise of SMB solutions, will this continue over to 2019?
Speedy, smooth onboarding processes. A huge shout out for Monzo, KBC and Onfido for seamless onboarding utilising technology to complete KYC checks smoothly and without effort or paperwork on the behalf of the customer. Finally onboarding is becoming painless, how will the bar be raised?
We also saw Monzo and Starling grant purchase blocking capabilities for gambling. It seems like fintechs are the ones leading the way in protecting customer welfare.
11:FS Foundry launched. The ability to bypass legacy infrastructure to deliver digitally-native propositions to scale and at speed is going to revolutionise banking and we're making it in partnership with DNB.
Good personal finance management tools finally came into play this year. Yolt, reached half a million customers in 2018. Spin off brands/features from incumbents, eg ING and Yolt now exist. Plus the rise of Venmo in the US means that PFM has changed for the better.
Monzo IFTTT. Monzo became the first bank to integrate IFTTT back in June. Engineer Simon Vans Colina gave us the exclusive with a demo of how it works. Users can move money between their account and savings pots according to any rule at all. Examples included a swear jar, £5 whenever someone goes for a run, a bonus when their favourite football team won. We love the limitless possibilities of what customers can do with their money.
Branding reached a new level and there were plenty of bizarre stories. Meowing cards, a rat with a taste for cash and so much more. This year has seen so many odd things happen. Let's hope that doesn't stop next year!
Produced by Laura Watkins. Edited by Alex Woodhouse.
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Dec 21, 2018 • 37min
Ep. 280. Insights: US financial health
We discover what financial inclusion really is, what it really means, what financial health is and the reasons behind the wealth gap in the USA. We spoke to some of the best industry experts there are to get you the clearest picture:
John Hope Bryant, CEO of Operation Hope
Dr. Anita Ward, President of Operation Hope
Jennifer Tescher, founder of the Center for Financial Services Innovation
Isabelle Barrès, Vice President at the Center for Financial Inclusion at Accion and Global Director at the Smart Campaign
Ramona Ortega, founder of My Money My Future and also Entrepreneur in Residence with Azlo
This episode of Fintech Insider was written and produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Dr. Anita Ward, Isabelle Barres, Jennifer Tescher, John Hope Bryant, and Ramona Ortega.
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Dec 14, 2018 • 50min
Ep. 278. Fintech Insider: Live - Payments (F)innovation
In this week's insights show we're bringing you reindeer burgers, christmas trees and death metal. We've also got some great insight into the payments innovation taking place in Scandinavia, what the future of payments will look like and whether or not cash will be removed from society entirely.
We've got Finland, Iceland and Sweden represented this evening so there's a ton of local insight for you to enjoy. Our amazing guests include:
Kristian Luoma, Head of OP Labs at OP
Aoife Houlihan, VP of Communications at Klarna
Ásgeir Örn Ásgeirsson, CTO & co-founder, Meniga
Anthony Craufurd, Director, Venture and Startup Engagement at Visa Europe
Sami Honkonen, CEO and Founder of Tomorrow Tech
We also test your payments knowledge with some truly bizarre and interesting payment methods throughout history.
A big thank you to all our guests and an even bigger thank you to Kristian, Marjaana and the team at OP for bringing us back to Helsinki for a second year in a row! Slush After Parties are always amazing and we had a fantastic time.
Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook.
If you really loved it, please leave us a review, we love reading them!
This episode was produced by Laura Watkins. Recorded and edited by Michael Bailey and Alex Woodhouse.Special Guests: Anthony Craufurd, Aoife Houlihan, Ásgeir Örn Ásgeirsson, Kristian Luoma, and Sami Honkonen.
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Dec 12, 2018 • 3min
Bonus Sneak Peek: Vitalik Buterin, Founder of Ethereum
Simon's with the founder and creator of Ethereum, one of the largest cryptocurrencies, Vitalik Buterin to talk about the future and enterprise capabilities of DLT, blockchain and Ethereum. And just what are zero-knowledge proofs?
Here's a little sneak preview on what happened.
Listen to the full interview on Thursday 13th December over on Blockchain Insider - bi.11fs.comSpecial Guest: Vitalik Buterin.
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Dec 7, 2018 • 54min
Ep. 276. Insights. Regtech: where innovation meets compliance
In this week's insights show we're bringing you a deep discussion on what's happening in the regtech space.
We have some brilliant experts to take on these issues including:
Jason Boud, CEO of Regtech associates
Diana Paredes, CEO + Co-founder Suade Labs
Nick Cook, Head of Regtech & Advanced Analytics FCA
Nas Ahmed, General Counsel, 11:FS
Our roundtable talks about what regtech is solving for, the costs of compliance and risk, what hurdles exist to the adoption of regtech by big financial institutions, technological problems that the big institutions face, how to overcome them and how involved regulators should be in setting the agenda.
All this and so much more on today's episode of Fintech Insider!
Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.
Let us know your thoughts on Twitter @FintechInsiders
This week's episode was produced by Petrit Berisha. Edited by Alex Woodhouse.Special Guests: Diana Paredes, Jason Boud, Nas Ahmad, and Nick Cook.
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Nov 30, 2018 • 53min
Ep. 274. Insights: Open Banking - a never ending story?
In this week's insights show we're bringing you a deep discussion on what's happening in the Open Banking space. Our roundtable talks about the challenges involved in implementing the rules and regulations around Open Banking and takes a look at the thorny problem of getting customers to buy-in to Open Banking. We have some of the best guests around to help:
Adam Davis, Head of Delivery at 11:FS
Dan Globerson, Head of Open Banking at RBS
Faith Reynolds, Independent Consumer Representative for Open Banking
Sam Seaton, CEO at Moneyhub
Francesco Simoneski, CEO at Truelayer
We kick off the discussion by taking a look at just how hard it's been to implement the rules and regulations, the internal changes that compliance has caused and the costs involved. Then we move on to the toughest parts of the regulations and what about them is preventing positive user journeys and take a close look at how the payment journey, which is meant to be live now, has been affected.
We also talk about going beyond mandatory requirements, how open banking is about more than compliance and why customers haven't taken notice of Open Banking yet. In fact 72% of adults haven't even heard of it.
To finish off the panel takes a look at what's being done outside of Europe, how and if Brexit willhave any impact on the quality of products and services being offered by Open Banking and what we'll see happen in the near future.
All this and so much more on today's episode of Fintech Insider!
Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.
Let us know your thoughts on Twitter @FintechInsiders
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Adam Davis, Dan Globerson, Faith Reynolds, Francesco Simoneschi, and Samantha Seaton.Links:Three quarters of Britons haven’t heard of open banking | YouGov
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Nov 23, 2018 • 1h 42min
Ep. 272. Insights: Live! From Xerocon 2018
In this week's insights show we're bringing you a supersized episode of the best content from Xerocon 2018. A conference like no other is their tagline and this proved to be true, as we bring you some of our highlights from our Xerocon 2018 experience.
First off, Sarah Kocianski sat down with some fantastic industry experts from across the world of SMB finance and accounting to get some great insights.
You will hear from:
Gary Turner - Co-founder and UK CEO, Xero
Sian Kelly - MD, Inform Accounting
Alexis Prenn - CEO, Receipt Bank
Will Farnell - Founder, Farnell Clarke
Christoph Rieche - CEO and Co-founder, iwoca
Jonathan Bareham - Cofounder and Director, Raedan
Caroline Plumb- CEO and founder, Fluidly
As if that wasn't enough we also hosted an extra special edition of Fintech Insider: Live from the Xerocon exhibition hall. Sarah and David were joined by some leading voices in this space to talk about bank feeds and APIs; automating payments; access to finance and even an attempt at telling some accounting jokes.
We were joined by:
Keri Gohman, Chief Platform Business Officer at Xero
Becca McClure, Director of Operations at BDO
Megan Caywood, Chief Platform Officer at Starling
Oliver Prill, CEO at Tide
Stuart Gregory, Head of Business at Transferwise
Pranav Sood, Director of International Expansion at GoCardless
Anil Stocker, CEO at MarketInvoice
Hannah Dawson, CEO at Futrli
A usual a big thanks to all our guests and an even bigger thanks to Xero for hosting us; Xerocon 2018 lived up to the hype and we hope you enjoyed our highlights!
Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook.
If you really loved it, please leave us a review, we love reading them!Special Guests: Alexis Prenn, Anil Stocker, Becca McClure, Caroline Plumb, Christoph Rieche, Gary Turner, Hannah Dawson, Jonathan Bareham, Keri Gohman , Megan Cooper, Oliver Prill, Pranav Sood, Sian Kelly, Stuart Gregory, and Will Farnell.
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Nov 16, 2018 • 52min
Ep. 270. Insights: Wealth Roundtable
We’re going to talk about digital wealth management and the new models and products that are emerging in this space, and the evolution of some others. We speak to a great line up of experts to get the inside information:
Adam Dodds, CEO of Freetrade
Dr. Ella Rabener - CMO & Co-Founder of Scalable Capital
Joe Parkin - Head of Wealth & Retail at Blackrock
Kai Eggert - Chief Product Officer at Huddlestock
We begin by discussing the much debated topic that is the democritization of investing. Is it ethical to let anyone invest their money? Our diverse panel had some interesting and varied answers!
Next, we discuss the educational aspect within this ecosystem. Whose responsibility is it to educate? Should governments & non-profits make information more accessible? Is it the role of the digital wealth management product to offer educational support? Or should it be schools, the actual education establishment themsleves that should help people understand the value of investment?
Moving on, we discuss retention. Do companies want daily interaction with the app? If so how is this done? And if not, how do you keep users interested. Many are disinterested in the idea of investing money, so how is that made more accessible? Is it the jargon at hand or the lack of understanding that often, this is a long term game?
Finally, we talk business models and the future of this space. How hard is it to differentiate yourself currently in this industry? How are these models and products catering for these different demographics? And perhaps most interestingly.....what's next for the wealth management industry?
All this and more on today's episode of Fintech insider.
If you liked what you heard, please subscribe and leave us a review!
Want to get involved in the conversation? Hit us up on @FinTechInsiders or podcasts@11fs.com
This episode was written and produced by Petrit Berisha. Edited by Alex Woodhouse.Special Guests: Adam Dodds, Dr. Ella Rabener, Joe Parkin, and Kai Eggert.
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Nov 13, 2018 • 13min
Bonus: will.i.am and Atom...Boom Boom Pow!
Sadly David didn't get to interview will.i.am himself. But Leda Glyptis, 11:FS Chief of Staff managed to catch up with the investor (and singer) to talk about Atom Bank, AI, financial inclusion and the future of finance.
This bonus episode was produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey. Special Guests: Leda Glyptis and will.i.am.
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