The Public Sector Show by TechTables

Joe Toste
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Mar 20, 2024 • 48min

Ep.172 Creating a Transformational IT Culture in Santa Barbara County with Chris Chirgwin, CIO, Santa Barbara County

Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html📬 Subscribe to the newsletter In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.🔖 Timestamps(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO(4:31) Navigating the differences between private and public sector leadership(8:38) Implementing EOS principles to set core values and build a strong culture(12:48) Using a Smartsheet to drive accountability and track quarterly goals(15:16) Attracting top talent through a positive work culture(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade(21:10) The importance of IT governance and establishing standards and policies(26:19) Building trust and collaboration with county departments through active listening and follow-through(27:59) Learning to be an effective listener and empowering the team's ideas(30:35) The challenges of procurement in the public sectorMark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteWebsite ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Feb 21, 2024 • 12min

Ep.171 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona (special rerelease)

Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now--------📬 Subscribe to the newsletterShow Notes:In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.Timestamps00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Feb 15, 2024 • 45min

#170: Rob Lloyd, Mark Wittenburg, Chris Stewart - A CIO Roundtable: Strategies for Tooling Hyper Responsive Government Services with Equity & Beyond

Featuring Mark Wittenburg, CIO of RaleighRob Lloyd, Deputy City Manager of San JoseChris Stewart, former CIO of the City of AustinMark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now--------📬 Subscribe to the newsletter🏕️ Intro In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.🎧 Tune in to learn more about:✨ Provide more equitable access to city services through technology"we connected 160,000 people covered. 160,000 people with high speed wifi."✨ Bridge the digital divide in your community"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"✨ Truly listen and respond to your constituents' needs"we actually try to co create services."✨ Create internships and events to inspire future technologists"that internship pipeline gives us a head start."✨ Build a culture that attracts and retains top talent"when you create a culture that attracts people, it solves a big chunk of your problem."✨ Develop managers to lead effectively in a hybrid world"Hybrid work does require better managers."✨ Collaborate across regions to solve complex problems like "what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")✨ Communicate the meaningful impact of public sector IT work"the story we get to tell in public."Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity📆 Ready to attend our next live podcast tour stop?Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 3 spots left. 😱Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!⏰ Only 45 days left until the Phoenix Live Podcast Tour!🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Feb 8, 2024 • 34min

Ep.169 Breaking Down Data Silos: How Montana is Improving Data Sharing Across Agencies (and Reducing Friction and Streamlining Services) with Kevin Gilbertson, CIO, State of Montana, Carrie Albro, CIO, Montana Department of Public Health & Human Services,

Featuring Kevin Gilbertson, CIO, State of MontanaCarrie Albro, CIO, Montana Department of Public Health & Human ServicesAdam Carpenter, Chief Data Officer, State of MontanaMark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now--------📬 Subscribe to the newsletter🏕️ Intro In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions. Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.📚 Timestamps00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer04:31 Discovering data silos that prevented effective policy decisions08:38 Responding to legislature's demands for proof of IT strategy execution12:48 Carrie advocates for other agencies by asking the "tough questions"15:16 Pursuing constant improvement with "better is possible" mindset18:31 Applying Netflix culture principles to build a dream team21:10 Harnessing AI's potential to create major efficiency gains26:19 Empowering businesses by unlocking the state's data assets27:59 Overcoming 99-year record retention rules through master data30:35 Establishing reciprocal data relationships with local countiesMark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Feb 6, 2024 • 1h 7min

ep.168 Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States like China and Russia with Jamie Grant, fmr. CIO, State of Florida & Morgan Wright, Chief Security Advisor, at SentinelOne

[NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023📬 Subscribe to the newsletterIn a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrantConnect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now🔖 Timestamps 0:00 - Intro3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach6:00 - Connecting dots across agencies to prevent attacks9:00 - Creative problem-solving strategies for cybersecurity12:00 - Government procurement disconnects15:00 - Emphasizing speed and agility in public sector18:00 - Automation's role in defending against nation-state threats21:00 - Recruiting and retaining talent in public service24:00 - Evolving workforce and technology for enhanced value27:00 - Driving value on cybersecurity offense30:00 - Pattern recognition across industries33:00 - Innovative cybersecurity philosophies and risk aversion36:00 - Entrepreneurial thinking in government39:00 - Florida's 2030 Cybersecurity Workforce Vision42:00 - Partnerships over headcounts in government45:00 - Economic barriers against adversaries48:00 - Handling continuous attacks on Florida51:00 - Rethinking Cybersecurity with AI54:00 - Inefficient procurement processes57:00 - Empowering teams in cybersecurity1:00:00 - Preparing for future threats1:03:00 - Automation and AI in network security1:06:00 - Local government technology adoption barriersMark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Feb 2, 2024 • 36min

Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions

I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization. Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams. I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability." One insight that struck me is Brendan's definition of accountability itself:"Accountability is the repeated pattern of verifying that expectations are turning into results."Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level. You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.📬 Subscribe to the newsletterIn this engaging episode, you’ll discover:00:30 - Leadership is like a never-ending pie contest.05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey07:02 - Essential leadership books that shaped Brendan's leadership approach14:03 - The dual need for business and engineering knowledge in technology leaders17:18 - Transitioning from startup to managing large teams and the importance of accountability19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout21:12 - Avoiding "ious" expectations for better team communication and performance23:09 - Understanding the DISC profile dynamics within tech leadership25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability29:24 - Visualizing expectations and understanding the need for prioritization in leadership31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment34:59 - Strategies to elicit honest feedback from your team and improve credibilityBecome a better leader at https://www.ramseysolutions.com/business/entreleadership ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable? I'd love for you to reply back and share your biggest challenge regarding accountabilityMark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Jan 31, 2024 • 26min

Ep.166 [JUST ANNOUNCED] 2024 Final Four Live Podcast Tour - Cybersecurity Showdown: State CISO vs Private Sector CSO. An Interview with Tim Roemer, Chief Security Officer at GMI

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tourBefore we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now--------📬 Subscribe to the newsletterIn this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/Highlights from the interview:1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Jan 23, 2024 • 29min

ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure.Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders.Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now--------📬 Subscribe to the newsletterIn this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.In this episode, you’ll discover:00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."04:15 Finding Qualified Candidates Beyond Degrees12:30 Why Character Beats Qualifications19:47 The Legacy of Florida's Digital Service Team22:33 Lessons from Team Shirt Fridays25:58 Pushing Boundaries to Transform Government⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Dec 28, 2023 • 38min

ep.164 Deploying 800 Starlink Kits in 56 Hours: Inside Florida’s Digital Hurricane Response with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5.📬 Subscribe to the newsletterIn this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits.Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/In this episode, you’ll discover:0:00 - Intro05:25 - How organized sports build the foundations for government service07:02 - What the “Last Dance” reveals about leadership and team dynamics14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit17:18 - The inside story of how Starlink was acquired and deployed19:30 - How Starlink connectivity aided search/rescue and infrastructure teams21:12 - Expanding Starlink for hospitals, pharmacies, banks and more23:09 - Coordinating across agencies for procurement, tracking, and more25:38 - Comparing emergency procurement to normal legislative processes29:24 - Applying lessons learned to prepare for the 2023 hurricane season31:52 - The integrated effort across FL[DS] to drive the response34:59 - Unified leadership in FL[DS]'s response⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com
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Dec 13, 2023 • 26min

Ep.163 The Secret Origin Story: How Florida Digital Service Built a World-Class CoLab from Scratch with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5. 📬 Subscribe to the newsletterIn this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond.Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/In this episode, you’ll learn:00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership03:53 - The creative tactic Jen used to launch the CoLab with zero budget05:02 - How the CoLab email list blew up from 50 to 750+06:32 - The key to retaining talented tech workers07:20 - Why every agency needs a CoLab and podcast to recruit top talent08:15 - How Jen designed the CoLab's furniture for large-scale collaboration09:19 - Plans to launch fireside chats to share more stories from the CoLab10:41 - The inspiring moment Jen knew her team could run the CoLab without her15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian19:20 - The first sold-out CoLab event and more!⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

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