The Public Sector Show by TechTables

Featuring Bratton Riley, CEO of CitibotConnect w/ Bratton: https://www.linkedin.com/in/bratton-riley/ Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/enSummaryBratton Riley, CEO of Citibot, discusses using #artificialintelligence and #machinelearningtechnology to provide customer service and data management solutions for cities, governments, and corporate clients. In this episode, Riley talks about his journey from mayor's kid to working with mayors, how to join the innovation equation with technology government leaders, and how TensorIoT and Amazon Lex power Citibot's tech stack. He also provides 2-3 tips around citizen engagement.Timestamps:0:00 Intro 1:19 What is Citibot? 3:08 The importance of building relationships of trust between residents and government 5:22 Customer Example: The City of New Orleans 8:09 Automating conversations between cities and citizens 11:55 Tips for helping governments get ahead of issues 14:22 OutroSign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here:https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔https://www.techtables.com/🤝 Company LinkedIn ➔https://www.linkedin.com/company/techtables/ 🤝 Connect w/ Joe on LinkedIn ➔https://www.linkedin.com/in/jtoste/🐣 Twitter ➔https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts:https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify:https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes onhttps://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Ted Ross, CIO, City of Los AngelesConnect with Ted:https://www.linkedin.com/in/ted-ross-643a616a/https://twitter.com/tedrossla Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.SummaryThe 2028 Olympics will require cities to become smarter and more digital, introducing new ways of thinking and planning that emphasize digital ethics and a digital mindset. This shift will require cities to carefully consider the implementation of technology and its impact on the residents.Ensuring privacy is paramount in this process, as it is essential to maintain the trust of citizens and create a safe and secure environment for them. Technology can be used for good, but cities must give careful consideration to the effects of its use on the lives of those living in the city. The Olympic Games should be an opportunity for cities to look to the future and find innovative ways to integrate technology in a meaningful and ethical way.Timestamps0:00 - Intro 1:16 - Defining & communicating digital ethics 6:01 - How should CIOs see the intersection of smart cities and digital ethics 10:47- Risk assessment analysis 14:59 - Digital workforce in LA 19:39 - Competing in the job market against the private sector 26:47 - Building an IoT data sharing platform 31:20 - Prioritizing innovation vs. traditional IT projects 35:07 - Pros and cons of ERP systems 38:53 - Increasing utilization rates of parked cars 41:50 - OutroSign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

In this episode of The Public Sector Show by TechTables, Joe Toste speaks with Sanjay Gupta, CIO of the Small Business Administration (SBA), about the importance of having an agile mindset in developing proactive solutions. Gupta highlights the need to understand both the business and technology landscapes to be able to identify and apply solutions that address business needs. He also emphasizes the importance of delivering tangible value to gain credibility, challenging the status quo, and taking a business approach first with technology as an enabler.Highlights* Sanjay discusses the attributes of implementing solutions at the SBA, such as shared services, reducing IDs, and enterprise SSO initiatives.* Sanjay emphasizes the importance of having an agile mindset in developing proactive solutions.* The cloud initiative allowed the SBA to respond expeditiously to the huge volume of transactions during the Covid-19 pandemic.* Sanjay discusses the importance of understanding the business landscape and recognizing the business drivers.* Sanjay talks about the Trusted Internet Connections modernization and the Continuous Diagnostics and Mitigation Program, which both required discussion, partnership, and collaboration with other constituents and stakeholders to influence and drive change.* Sanjay highlights the need to deliver tangible value to gain credibility, challenge the status quo, and take a business approach first, with technology as an enabler. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Doug Lange, Chief Strategy Officer for the State of ArizonaConnect w/ Doug: https://www.linkedin.com/in/dmlange/Show Notes:In today's episode of The Public Sector Show by TechTables, we're joined by Doug Lange, former Chief Strategy Officer at the State of Arizona, to dive into the transformative powers of leadership in IT. We'll explore how Doug led a team managing a vast portfolio of tech projects, achieving remarkable cost avoidance, and championing a customer-centric approach in the public sector. Tune in to learn from Doug's journey of inspiring and empowering IT teams with vision and passion, and gather insights on scaling operations and nurturing a high-engagement organizational culture.Timestamps0:00 - Introduction05:25 - The value of time in career and personal achievement07:02 - The making of a tech-focused podcast and the quest for efficiency14:03 - Celebrating public sector to national role career transformations17:18 - Doug's distinctive approach to interviewing and team-building19:30 - Embracing a culture of sharing career journeys and learning through failure21:12 - Joe Toste on motivational speaking and measuring employee engagement in the public sector23:09 - Bridging customer experiences between the public and private sectors25:38 - Transitioning public sector IT from utility to customer-centric services29:24 - Doug shares insights on empowering state agencies through cloud strategies and cybersecurity31:52 - Google Workspace adoption's impact on Arizona's leap to remote work amidst the pandemic34:59 - Investing in people as the cornerstone of technology transition and project oversight⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Today on the Public Sector Show by TechTables, we talk about personal and organizational transformation, the importance of consistency, the 5-5-5 Principle, and more with Gary Brantley, fmr. CIO of the City of Atlanta.Connect with Gary: https://www.linkedin.com/in/garybrantley/Timestamps00:00 Intro02:31 People-First vs. Technology-First06:12 Atlanta's Digital Transformation13:31 Changing the Speed of Work23:39 Organizational Transformation Strategies27:47 Public vs. Private Sector IT31:14 The 5-5-5 Principle37:15 Advice for CIOs45:09 Top Leadership Development Book Picks46:59 OutroWhenever you're ready, here is one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/signupListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

In this episode, Joe Toste sits down with Rick Belliotti, the Director of Innovation and Customer Experience at San Diego Airport. Together, they dive into the hottest topics in airport tech and how the San Diego airport is navigating them. If you're curious about the future of air travel, this episode is a must-listen! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

***Live from CES 2020 in Las Vegas!A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, about the importance of haptic feedback in virtual reality (VR) and scaling up hardware startups. You'll learn how HaptX is revolutionizing human-machine interaction using VR as the ultimate immersion technology.Connect with Jake: https://www.linkedin.com/in/jarubin/Timestamps (ps: if you're listening on Apple Podcasts, head to Spotify & follow The Public Sector Show by TechTables to take advantage of the timestamps below and the direct Q&A chat with the TechTables Team!)(00:00) Introduction(01:01) The enterprise market(03:23) Opportunities in industrial manufacturing(04:00) VR training for building motor skills(06:00) HaptX's vision for full-body immersive VR experiences(07:13) Challenges of scaling up manufacturing for hardware startups(08:28) Use cases for HaptX in the medical field(10:04) Jake Rubin's fascination with VR technology(12:02) - Challenges of scaling up the engineering and manufacturing teamsWhenever you're ready, here is one way I can help you:→ Join the TechTables+ Community Today Sign up here for TechTables+ https://www.techtables.com/signup Check out new episodes at https://www.techtables.com/Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox. ⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com