The Duct Tape Marketing Podcast

John Jantsch
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Aug 26, 2021 • 25min

How To Get Customers Back And Back Again

In this episode of the Duct Tape Marketing Podcast, I interview Shep Hyken. Shep is ais a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal best-selling author. He recently wrote a book called I'll Be Back – How to Get Customers to Come Back Again & Again.
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Aug 20, 2021 • 25min

Making The Most Of Your Time

In this episode of the Duct Tape Marketing Podcast, I interview Oliver Burkeman. Oliver is the author of The Antidote: Happiness for People Who Can't Stand Positive Thinking. For many years, he wrote a popular column on psychology for the Guardian newspaper. He also has a new book called Four Thousand Weeks: Time Management for Mortals.
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Aug 18, 2021 • 17min

Why Businesses Should Be Using Video In 2021

In this episode of the Duct Tape Marketing Podcast, I interview Augie Johnston. Augie is a 35-year-old ex-YouTuber, former professional basketball player, turned entrepreneur. He is currently making waves in the video editing industry with a start-up called Vidchops.
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Aug 14, 2021 • 20min

Growing Your Business Through Referral Marketing

In this episode of the Duct Tape Marketing Podcast, I interview Raúl Galera. Raúl is the Chief Advocate at ReferralCandy – an app that allows ecommerce brands to set up and run customer referral programs.
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Aug 11, 2021 • 21min

Where Social Media Fits In Your Marketing Strategy

In this episode of the Duct Tape Marketing Podcast, I interview Emeric Ernoult. Emeric is the Founder and CEO of AgoraPulse – an easy-to-use all-in-one social media management software.
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Aug 5, 2021 • 21min

Breaking Down Silos For A Better Customer Experience

In this episode of the Duct Tape Marketing Podcast, I interview Brandi Starr. Brandi is the Chief Operating Officer at Tegrita, a marketing consultancy specializing in marketing automation and strategy, and co-author of CMO to CRO: The Revenue Takeover by the Next Generation Executive.
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Aug 3, 2021 • 24min

Thinking, Creating, And Leading In Unconventional Ways

In this episode of the Duct Tape Marketing Podcast, I interview Sarah Stein Greenberg. Sarah is the Executive Director of Stanford's d.School & Author of Creative Acts for Curious People: How to Think, Create, and Lead in Unconventional Ways.
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Jul 30, 2021 • 13min

How to Use Milestones to Map Your Customer Journey

In this episode of the Duct Tape Marketing Podcast, I'm doing a solo show where I'm talking about some of the concepts in my newest book, The Ultimate Marketing Engine: Five Steps to Ridiculously Consistent Growth.
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Jul 29, 2021 • 22min

How To Use Business Storytelling To Captivate Any Audience

In this episode of the Duct Tape Marketing Podcast, I interview Janine Kurnoff. Janine is the co-founder of The Presentation Co and co-author of Everyday Business Storytelling: Create, Simplify, and Adapt A Visual Narrative for Any Audience 1st Edition.
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Jul 27, 2021 • 21min

Making Web Design Easier With Duda

In this episode of the Duct Tape Marketing Podcast, I interview Itai Sadan. Itai Sadan is the Co-founder and CEO of Duda – a website development platform used by thousands of agencies around the world to build sites for their customers.

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