The Agent Leader Podcast

Brent Kelly--The Agent Leader Podcast
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Sep 19, 2019 • 26min

Moving from Good to Indispensable

In the third episode of our three part series on Client Experience, we talk about how to become Indispensable to your clients. How can you start to differentiate yourself, so that you're working only with future ideal clients? How will you start to think different and act different, to make yourself insdispenable?
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Sep 12, 2019 • 18min

Stop Guessing

This episode is part two of our Client Experience series. Stop Guessing is focused around your clients' expectations. Until you actually know what your clients expect from you, you can not meet, or exceed, their expectations. In order to Stop Guessing, you need to focus on the three D's - Define, Document, and Deliver - to understand specifically what your clients want.
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Sep 5, 2019 • 18min

Why Your Client Experience Starts From the Inside

This episode is the first of a three-part series on Client Experience, with a focus on the Internal part of your client expereince. You might be wondering why the client experience is that important, but the reality is you can drastically improve your agency overall, along with your client expereince, with purposeful and on-going Internal Communication.
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Aug 29, 2019 • 10min

Three Questions to Ignite Your Communication

There's three questions you should be asking yourself before any appointment or meeting. When communicating, being prepared helps you to increase your influence and make a greater impact. If you prepare with these three questions, you'll be well equipped to make the most of your next communication.
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Aug 23, 2019 • 14min

Are You An Agency Manager or an Agency Leader?

Leadership is influence. Brent discusses how agency management and leadership need to go hand-in-hand for overall agency health.
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Aug 15, 2019 • 14min

Are You Focused on Going Fast or Far?

When you need to lead others, are you going to just speed ahead, or are you willing to slow down to help others develop their skills and talents, in order to get your whole team to the finish line? Brent discusses going slower so that you can ultimately go farther.
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Aug 7, 2019 • 18min

Would You Work for You?

One of the most frequently asked questions I receive is, “How do attract, develop, and retain the best talent?” While there is a lot of complexity in this question and many factors to consider, I think there is one answer that is often overlooked. On this episode, Brent will share this answer and the one question that you need to be asking yourself to attract, develop, and retain the top talent at your agency.
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Aug 1, 2019 • 21min

To Get Profit You Must Get ProFit

To get profit in your insurance agency, you must first become ProFit (professionally fit). This requires clear leadership, defined models, and proven strategies and behaviors. To find out more about how we help agencies achieve true profit and freedom, visit www.sitkins.com
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Jul 25, 2019 • 19min

Are you interested or committed?

Are you interested in getting better, or are you truly committed? Brent shares three questions that will help you challenge yourself to find new behaviors and strategies that will help you live your best version possible.
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Jul 17, 2019 • 21min

Moving Your Agency From Comfort to Growth

Are you getting the results you want in your agency? If not, it's probably because you're stuck in your comfort zone. What would happen if you stepped out of your comfort zone and started moving towards a growth zone, towards your best version possible?

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