

Humanize IT
Adam Walter
MSPs will bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep your MSP relevant, maximize your value and help your clients see you as a trusted partner. In each episode, hosts Adam Walter, Skip Ziegler and other industry experts will show MSPs how to excel with a new, more conversation-based approach to technology!
Episodes
Mentioned books

Mar 24, 2026 • 24min
How to start with AI...again...
This episode explores how to get started with AI, focusing on practical steps, platform choices, workflow integration, and security considerations. Perfect for beginners and those looking to leverage AI in daily workflows.

Mar 16, 2026 • 29min
How AI Agents Can Transform Network Management
Insights from John Capobianco Discover actionable steps and innovative tools to integrate AI into your network environment with insights from expert John Capobianco. Whether you're starting from scratch or enhancing current infrastructure, this episode offers practical advice and real-world examples to accelerate your AI journey in IT.Main Topics:Starting with open-source AI tools for network automationBuilding virtual agents and digital coworkersUsing AI for troubleshooting, configuration, and process automationThe societal and industry impact of rapid AI advancementsPractical tips for organizational adoption and behavior managementThe exponential pace of AI development and staying aheadOlamma AILM StudioMicrosoft Foundry AIOpenclawClaude by AnthropicGemini by GoogleReplitLinkedInTwitterTimestamps:00:00 - Introduction to practical AI in networking and why it's crucial today02:45 - Starting with open-source tools like Olamma, LM Studio, and Microsoft Foundry04:42 - Building AI agents and integrating them into your network operations06:01 - Virtual employees as digital coworkers and automation examples08:11 - Human resources perspective: training and defining AI behavior10:01 - AI phone alerts and proactive network testing with agents12:10 - Creating scalable abstraction layers for network management14:14 - Automating API discovery and configuration using AI prompts16:00 - The emerging signs of AI intelligence through agent behavior17:06 - Teaching AI to review code and provide high-level feedback18:39 - The Ralph Wiggum prompt iteration trick for GPT models20:10 - Pre-seeding AI behaviors for consistent responses22:21 - Encouragement to start now despite uncertainties23:16 - The speed of AI evolution and societal implications24:36 - How AI enhances skills versus diminishes them25:59 - Moving forward in a rapidly changing tech environment26:21 - Less than 1% of AI users understand its full potential27:05 - Get inspired: Create complex projects with AI like recreating video games28:16 - Final thoughts: embrace experimentation and stay curiousResources & Links:Connect with John Capobianco:This episode encourages network engineers, IT professionals, and decision-makers to shed preconceptions and actively experiment with AI. The rapid pace of advancements means the best time to start is now—don’t get left behind as the industry transforms at an unprecedented rate.

Mar 2, 2026 • 23min
Introducing Vibeops: Advice for Engineers
In this episode, John Capobianco shares his journey from engineering to DevOps and introduces the concept of vibeOps—an innovative approach to network automation and AI integration. Discover how AI is transforming network management, reducing technical debt, and enabling network engineers to code in natural language.

Feb 23, 2026 • 23min
Agentic AI: What is it?
Exploring the concept of agentic AI and its transformative impact on business processes and personal productivity. Learn how virtual employees can automate routine tasks, standardize workflows, and free up human potential for higher-value activities.

Feb 17, 2026 • 24min
What you don't know about AI
In this conversation, Adam Walter and Skip Ziegler discuss the rapid evolution of AI and its implications for businesses. They emphasize the importance of understanding how clients are using AI, the necessity of internal adoption of AI tools, and the potential security risks associated with AI. The speakers advocate for building a framework to navigate these changes and highlight practical tools and strategies for leveraging AI effectively in business. They conclude by stressing the urgency of embracing AI to remain competitive in the market.

Feb 9, 2026 • 24min
AI Tool Sprawl: A Warning
In this episode of the Humanized IT podcast, Adam Walter and Skip Ziegler discuss the transformative impact of AI on businesses and the IT landscape. They explore the evolution of IT tools, the challenges of tool sprawl, and the importance of consultation in leveraging AI effectively. The conversation highlights the opportunities AI presents for job creation and the need for businesses to adapt to new technologies while maintaining proper management and oversight of their tools.

Feb 2, 2026 • 24min
Talk AI with Businesses
In this conversation, Adam Walter and Skip Ziegler discuss the importance of understanding AI maturity and how businesses can effectively communicate with their customers about AI. They explore the concept of an AI ladder, which helps gauge customer awareness and integration of AI tools. The discussion includes practical applications of AI in various industries, building confidence in AI tools, and addressing client concerns regarding AI adoption. The conversation emphasizes the need for businesses to proactively engage with AI to remain competitive in the evolving market.

Jan 26, 2026 • 23min
Lessons in Vibe Coding
In this episode, Adam Walter and Skip Ziegler delve into the concept of 'vibe coding,' a method of using natural language to interact with AI for coding tasks. They discuss the challenges and learning curves associated with integrating AI into coding practices, emphasizing the importance of keeping the human element at the forefront of technology. Adam shares insights on how AI can assist in building complex applications while Skip reflects on his personal experiences and frustrations with coding, highlighting the need for a solid framework and understanding of coding principles. Together, they explore the balance between leveraging AI's capabilities and maintaining control over the coding process, ultimately advocating for a humanized approach to AI integration in business.

Jan 19, 2026 • 22min
Crystal Ball 2026
In this conversation, Adam Walter and Skip Ziegler discuss the transformative impact of AI on various industries as they predict the trends for 2026. They emphasize the urgency for companies to adopt AI technologies to remain competitive, highlighting the rapid pace of change and the importance of a fail-fast mentality. The discussion also touches on economic uncertainties, the need for continuous learning about AI, and the potential for AI to reshape business models and operational efficiencies.

Dec 23, 2025 • 27min
From Department of NO to Business Enabler
In this conversation, Jared Casner discusses the shifting role of security within organizations, emphasizing the need for security to evolve from a restrictive 'Department of NO' to a facilitator that enables business operations securely, particularly in the context of AI tools.


