FreightWaves NOW
FreightWaves
FreightWaves NOW is your daily source for the most impactful news in logistics. We break down the complex world of freight—covering trucking, rail, air, and ocean markets—to bring you actionable insights. Whether you are a carrier, shipper, or broker, we provide the data-driven context you need to navigate a volatile market.
Episodes
Mentioned books
Jun 2, 2023 • 10min
FedEx pilots, FedEx flights and British Airways
Eric Kulisch - Air Cargo Editor - FreightWaves - Vancouver, WA
FedEx pilots make deal to avoid strike
Less FedEx flights means lower Q4 earnings
British Airways now flying into Northern KY/Cincinnati
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Jun 2, 2023 • 5min
Carrier Update - New contract rates are setting in
Thomas Wasson - Enterprise Fleet Expert - FreightWaves
Tanner DeHart - Customer Success Manager - FreightWaves
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Jun 2, 2023 • 9min
Selling cold chain transport in a cold economy
Mary O’Connell - Running on Ice Community - FreightWaves - St. Louis, MO
Considering cost and risk management, why is it best to eliminate the need for expedited shipping unless it’s really worth the shipper’s while?
Major costs
Extra risks
More human touches needed (tracking/tracing & booking/following)
Now that the sales market has cooled off and it’s a little harder to prospect what is your go to method for selling. Do you have a secret sauce?
How do you highlight unique selling points and demonstrate added value to potential clients?
What are some of your most successful sales tips when it comes to working with a temperature controlled customer?
What about relationship building? How do you maintain relationships after a customer has been landed?
Customer retention, the real money maker, how do you ensure customer satisfaction and retention, and what steps do you take to address any issues or concerns that may arise during the sales process or ongoing service delivery?
What are some of the most common challenges or obstacles have you faced in managing operations, sales, and expedited services?
What about the ones that make for a funny story?
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Jun 2, 2023 • 4min
Carrier Update - The devaluation of OTR is a problem
Thomas Wasson - Enterprise Fleet Expert - FreightWaves
Tanner DeHart - Customer Success Manager - FreightWaves
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Jun 2, 2023 • 11min
Truck Tech: Crowded class edition
Alan Adler - Midwest Bureau Chief - FW - Nunica, MI
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Jun 2, 2023 • 5min
Carrier Update - Capacity continues to rise dispite weak demand
Thomas Wasson - Enterprise Fleet Expert - FreightWaves
Tanner DeHart - Customer Success Manager - FreightWaves
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Jun 2, 2023 • 9min
Top Story - May employment numbers released
John Kingston - Editor At Large - FreightWaves - Carle Place, NY
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Jun 1, 2023 • 6min
Carrier Update - Lanes of the Day
Tony Mulvey - Senior Analyst - FreightWaves
Thomas Wasson - Enterprise Fleet Expert - FreightWaves
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Jun 1, 2023 • 12min
Round Table - How to deal with the new reality in trucking for the next 6-12 months
Tanner Dehart - Customer Success Manager - FreightWaves
Zack Stickland - Head of Market Intelligence - FreightWaves
Thomas Wasson - Enterprise Fleet Expert - FreightWaves
Bill Priestley - Producer - FreightWaves NOW
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Jun 1, 2023 • 8min
On The Spot - Back to the basics
Tony Mulvey - Senior Analyst - FreightWaves
Zach Strickland - Head of Market Intelligence - FreightWaves
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