Clinical Communication

Many men can be affected by pelvic pain and related conditions but often find it hard to talk about it, with clinicians at times not always knowing what to say.In this episode Ben is joined by Bill Taylor who is a Specialist Physiotherapist & Teacher in Male Pelvic Pain. In this episode they discuss;(00:00:00) – Introduction(00:00:44) – How To Start The Male Pelvic Pain Conversation(00:21:03) – How To Ask Deep Difficult Questions(00:33:18) – How To Encourage Men To Open Up About Their Pelvic Dilemmas(00:54:56) – The Downside Of Prostate Cancer Treatment(01:03:45) – Bill’s Hardest Conversations(01:18:30) – Bill’s Male Pelvic Pain Mission You can find Bill on LinkedIn, Facebook & Instagram@billtaylor3311You can find Ben across social media @BWhybrowPhysioYou can send in questions, stories & suggestions to clinicalcommunication@outlook.comPlease Share & Subscribe

Resistance and strength training is often highly recommended for the management of many conditions affecting older adults, with many guidelines and recommendations available.Yet many barriers can get in the way, whether they’re physical, psychological or something else.In this episode Ben is joined by Physiotherapist & Author of “Never Too Old To Lift” Chris Tiley, where they discuss:(00:00) - Introduction(01:08) - How To Manage The Situation Where A Family Member Is Protecting The Patient?(05:40) - How Can We Help An Older Person Understand The Benefits And Risks Of Lifting?(09:05) - The Benefits Of Groups(12:46) - Is There Anything Communication Wise You Wouldn’t Do With An Older Adult, That You May Do With Someone Younger?(15:35) - How To Get An Older Person Motivated To Lift, WhenThey Appear To Have Given Up?(24:02) - What About If They Need To Slow Down?(30:40) - What Does Chris Wish He Knew About Writing A Book Before He Wrote It?(33:50) - How To Manage Limiting Beliefs In Older Age(40:48) – How Stories Help With Buy-In(43:49) - The Effect Greg Lehmans Course Had On Chris(48:22) - Never Too Old To Lift Website & PodcastYou can find Chris on LinkedIn & Instagram@nevertoooldtoliftHis website mentioned is: www.nevertoooldtolift.com His Podcast, Facebook & YouTube Channel is “Never TooOld To Lift”Chris’s Therapy Expo Talk: https://youtu.be/53r1Ly0lUpM Upcoming Greg Lehman Course: https://www.tickettailor.com/events/reconcilingbiomechanicswithpainscience/1496927 You can find Ben across social media @BWhybrowPhysio or by emailing clinicalcommunication@outlook.comPlease Share & Subscribe 

Kate Purcell, an Advanced Practice Physiotherapist and education expert, delves into effective teaching strategies for healthcare professionals. She discusses the need for tailored approaches for different learners, emphasizing the impact of emotional engagement on retention. The duo explores the role of metacognition in education and the importance of feedback within diverse groups. Purcell also shares insights on utilizing case studies and technology while raising concerns about AI's potential to hinder critical thinking. Empowering and building rapport with learners are key themes throughout their enlightening conversation.

Clinicians are often encouraged to take on a coaching,rather than fixing, role when working with patients. There’s lots of resources now available on how to do this, yet for some, this may be a new and challenging concept. Plus, some unanswered questions still exist;What if the patient doesn’t want to be coached?What if I ask the wrong questions?Am I still providing value if the patient solves their ownproblem?On this episode Ben is joined by Jo Turner, Professionally Certified Coach with the ICF & Physiotherapist, where they discuss:(00:00)- Introduction(02:25) - Can Questions Be Too Open?(05:28) - Can We Ask Too Many Questions?(12:29) - Should “What Matters Most To You In All Of This?” Be A Routine Question?(17:42) - How Can Clinicians Feel More Comfortable Taking A Coaching Rather Than Fixing Approach?(23:59) – Can We Alter Our Environment To Become More Of A Coach?(25:18) – Not Every Patient Wants To Be Coached(27:38) - How Do We Get To The Real Problem, Not Just The First Mentioned?(31:43) - Can We Be Too “Passive” When Coaching?(34:45) – Questions To Ask At The End Of An Appointment(38:40) - Jo’s hardest clinical (or coaching) conversations(42:54) – Mentoring vs Coaching(44:34)- What’s the future of coaching? You can find Jo Turner on LinkedIn or on “MeHub” onFacebook.Link for “Coaching Unpeeled” Course:https://www.tickettailor.com/events/mehab/1520869You can find “YouMatter” wherever you get your podcasts.  You can find Ben across social media @BWhybrowPhysioDo send in question, stories or suggestions to clinicalcommunication@outlook.com

Menstrual cycles are considered the fifth vital sign for awomans health and can have an impact on functions all over the body. Yet many clinicians may feel uncomfortable discussing the topic with the person in front of them, with little guidance on how and when to raise the subject.Until Now.On this episode Ben is joined by Michelle Lyons, SpecialistPhysiotherapist and Lecturer in Pelvic and Women’s Health. In this episode they discuss;(00:00) - Introduction(01:39) - How do we raise the topic of menstrual cycles when the patient hasn’t?(17:35) - What if they’re on contraception and don’t know their period health?(20:40) – How to raise the topic of bowel health(23:07) - How do we encourage women to track their periods?(29:40) - What if they come from a culture where menstrual health isn’t regularly discussed?(32:10) – Being aware of iron deficiency anaemia(35:00) – Michelle’s hardest clinical conversation(40:32) – The impact of lifestyle factors on menstrual health(42:50) – Michelle’s Podcast & Courses You can find Michelle on social media: Instagram: michellelyons_muliebrityX/Twitter: @ml_muliebrityAnd on LinkedIn Her Podcast is: Celebrate Muliebrity Her Website with Courses is: https://celebratemuliebrity.com/  You can find Ben across social media: @BWhybrowPhysioPlease Share & SubscribeYou can send in questions, stories or suggestions to: clinicalcommunication@outlook.com

During every guest interview extra questions are asked at the beginning before the main episode to help get the conversation started. Whilst these are not released at the time, they are recorded and add value, and now bonus content from recent guests is ready to be released.This bonus content episode involves:(00:00) – IntroductionMatt Wedderburn(00:44) - When & How To Ask ICE Questions(05:30) - Should We Bother To Use The Body Chart When Time Is Limited?Ben Steele-Turner(08:28) - Achieving Buy-In For Weight Management For KneeOsteoarthritis(11:29) - How To Make Weight Management Plans That LastMathilde Kehler(23:52) - What Kind Of Person Could Make A Good Pain Coach?Tom Jacobs(30:38) - What Does A Professional Team “Injury Prevention”Warm Up Look Like?(31:57) - Ben’s Experience Working In Sport(35:56) - Unique Injury Prevention Warm Ups(41:08) - Is There Still A Role For Screening In InjuryPrevention?Matt Phillips(44:08) - Which Is The Least Competitive Running Event? You can find Ben across Social Media: @BWhybrowPhysioSend in Questions, Stories & Suggestions to clinicalcommunication@outlook.com

First Contact Practitioners/Physiotherapists have been an evolving role for over the past five years, with it becoming a role that more senior clinicians are going into. Yet with this new role comes new challenges; time limitations, more diagnostic uncertainty and different expectations from both patients and other clinicians.In this episode Ben is joined by Matt Wedderburn, First Contact Physiotherapist and creator of “Primary Care MSK” which provides musculoskeletal educational training to primary care services.In this episode they cover:(00:00) - Intro(01:05) - How should we explain to the patient what an FCP is?(03:30) - How should we explain to other medical professionals what the role of FCP is?(09:30) - How do we manage those 20 mins without the patient feeling rushed?(19:29) - How should we discuss uncertainty in primary care with the person in front of us?(21:42) – Reassurance in FCP(24:00) - What if they want to see a GP instead?(28:55) - Your hardest clinical conversation(36:40) - What is the future for FCPs? You can find Primary Care MSK on social media @PrimaryCareMSKTheir website is https://www.primarycaremsk.co.uk/Matt is on LinkedIn You can find Ben across social media @BWhybrowPhysio Do send in Questions, Stories & Suggestions toclinicalcommunication@outlook.com And please Share & Subscribe.

Many clinicians find discussing weight with the person infront of them daunting, and yet weight can have a significant impact on multiple conditions and outcomes. How do we raise the subject without offending them?What should we say (or not say)?In this episode Ben is joined by Ben Steele-Turner, Physiotherapist with an Msc in Human Nutrition and ongoing with a PhD into how Physiotherapists can better support weight management in people with osteoarthritis.In this episode they cover:(00:00:00) - Intro(00:02:26) - How do we raise the subject of weight management when patients don’t initiate it?(00:09:51) - Are there certain terms we should avoid when discussing weight management?(00:18:44) – Should we ask them about what foods they eat?(00:28:50) - How to respond when someone claims to be eating healthy but they are living with overweight?(00:36:39) - What to say when they ask “can’t I just have the weight loss injection?”(00:42:51) - How has Rory Sutherland influenced your practice & PhD?(00:45:36) - Lessons from Uber That We Can Apply To Healthcare(00:53:56) - The Doorman Fallacy & Cost Cutting(01:12:29) - Ben’s hardest conversation(01:17:31) – When Weight Management For Knee OA Goes RightThe study mentioned: Commitments, norms and custard creams – a social influence approach to reducing did not attends (DNAs): Martin, Bassi & Dunbar-Rees (2012).https://pmc.ncbi.nlm.nih.gov/articles/PMC3308641/ You can find Ben Steele-Turner on Instagram & LinkedIn: @physiutrition You can find host Ben Whybrow across social media: @BWhybrowPhysioGot questions, stories or suggestions? – Send them in to clinicalcommunication@outlook.comAnd finally, please do Share & Subscribe. 

Millions of people around the world regularly run for exercise and pleasure and become the identity of a runner. Yet when they need help from a healthcare clinician, some unique conversational challenges can occur with this patient group.On this episode Ben is joined by Matt Phillips, Sports Therapist and creator of Run Chat Live, where they discuss:(00:00) - Intro(00:51) - The Down Side Of Completing A Marathon (04:26) - Do Runners Have A Different Mentality?(08:54) - How To Support Someone To Reduce Their Running(12:86) – How To Encourage Other Forms Of Training(21:50) – Symptom Modification For Runners(24:44) – Myth Busting With Runners (And How Not To Do It)(33:59) – Not Everyone Wants To Be Involved In SharedDecision Making(39:51) – Matt’s Hardest Clinical Conversation(43:15) – One Of Matts Greatest Running Patient Achievements(46:59) – Run Chat Live, Sports Therapy Association Podcast& Matt’s Course You can find Matt across social media @runchatliveLink for “Gait Analysis for Runners” course:https://thestschool.co.uk/gait-analysis-course-dates/ You can find Ben across social media @BWhybrowPhysioSend in questions, stories or suggestions to clinicalcommunication@outlook.comAnd please subscribe & share 😊

Our biggest learning moments are not from our successes, but from our failures.Today I'm giving 3 examples of when my communication skills failed and I couldn't help the person in front of me. Plus, more importantly the important lesson I took from them, which had nothing to do with words, language or tone of voice.Whilst this podcast can tell you how to improve your clinical communication skills, we practice in reality and things don't always go to plan, however much experience you have.But hopefully next time you do face a difficult conversation, belief to manage or behaviour to change, it may go a bit easier after listening to this.For more, follow @BWhybrowPhysio on Social Media.Got questions, stories or episode suggestions to send in? Email clinicalcommunication@outlook.comAnd subscribe.