The Business of Healthcare Podcast
Center for Healthcare Leadership and Management
The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.
Episodes
Mentioned books

Nov 22, 2022 • 34min
The Business of Healthcare Podcast, Episode 105: Improving the Quality of Life for Persons with Physical Disabilities
In the episode, host Dr. Bob Kaiser has a conversation with Chanda Hinton, founder and executive director of the Chanda Plan Foundation and the Chanda Center for Health. After a spinal cord injury left Hinton paralyzed at age 9, she encountered a healthcare system that was ill-equipped to care for persons with long-term physical disabilities. She founded her organizations to deliver integrative therapy, primary care and other complementary services and resources to improve health outcomes and reduce healthcare costs for persons with physical disabilities. The organization also offers educational resources and advocates legislatively to change laws to remove barriers to care. Learn more at IAmThePlan.org and Disability Competent Care Online Course for Healthcare Professionals.

Oct 27, 2022 • 32min
The Business of Healthcare Podcast, Episode 104: A Look at a Healthcare Innovation Hub
In this episode, Dr. Hubert Zajicek joins host, Dr. Bob Kaiser, to discuss innovation and entrepreneurship as they relate to healthcare. Zajicek is a physician, CEO, founder, and partner of Health Wildcatters, a Dallas-based healthcare accelerator.

Sep 27, 2022 • 31min
The Business of Healthcare Podcast, Episode 103: Integrity-Driven Entrepreneurship
In this episode, host Dr. Bob Kaiser welcomes an alumna of The University of Texas at Dallas and the Naveen Jindal School of Management to the podcast. Dr. Sara Mahmood, BS'11, MS'16, is the founder and owner of brush365, a dental practice that has four locations throughout the Dallas-Fort Worth Metroplex. The Dallas Business Journal listed Mahmood among its 40 Under 40 2022 honorees. She and Kaiser discuss this accolade and why integrity is at the core of the company's mission.

Aug 26, 2022 • 35min
The Business of Healthcare Podcast, Episode 102: Machines That Help Humans Understand Humans
In this episode, Amy Brown, founder and CEO of Indianapolis-based Authenticx, joins fellow Hoosier and show host Dr. Bob Kaiser for a look into how the machine learning tools her company offers can help healthcare leaders process customer feedback at scale — phone calls can number in the millions — and break them down to provide direction for improving the customer experience.

Jul 22, 2022 • 37min
The Business of Healthcare Podcast, Episode 101: The Hospital-at-Home Healthcare Delivery Pathway
In this episode, guest Tina Burbine, vice president for care innovation & enterprise analytics at HealthLink Advisors and host of Let's Talk Data! podcast, joins host Dr. Bob Kaiser for a discussion about the Hospital-at-Home healthcare delivery pathway which allows some patients to receive acute-level care in their homes rather than in a hospital.

Jun 28, 2022 • 22min
The Business of Healthcare Podcast, Episode 100: Overcoming the Healthcare Klugeocracy
In this special 100th episode of The Business of Healthcare Podcast, Dr. John McCracken joins host Dr. Bob Kaiser to discuss the most significant healthcare changes over the past quarter-century, including healthcare inflation and physician burnout, which McCracken calls moral injury. The root cause of these problems, McCracken says, is kludgeocracy, a government built and run on quick fixes. Link to McCracken's blog, Blog Rx; https://apl.utdallas.edu/blog-rx/

May 27, 2022 • 32min
The Business of Healthcare Podcast, Episode 99: Health Epidemics Related to the COVID-19 Pandemic
In this episode, Dr. Tim Church, chief medical officer of Wondr Health, a digital weight management program, joins host Dr. Bob Kaiser for a discussion about how to solve twin health epidemics related to the COVID-19 pandemic. Specifically, they discuss related metabolic and mental-health pandemics in which people are eating more, exercising and sleeping less because of worry and stress related to life's uncertainties during these times.

Apr 25, 2022 • 34min
The Business of Healthcare Podcast, Episode 98: Consolidation in the Healthcare Marketplace
In this episode, Dr. James (Jim) Walton, president and CEO of Genesis Physicians Group, joins host Dr. Bob Kaiser for a wide-ranging discussion about consolidation in the healthcare marketplace. Walton also offers his views about how value-based care is impacting population health. Walton is also a lecturer in the Naveen Jindal School of Management's Healthcare Leadership and Management programs.

Mar 31, 2022 • 34min
The Business of Healthcare Podcast, Episode 97: The Business of Dentistry
Dr. A.J. Aceirno, a practicing dentist and CEO of Decision One Dental Partners, joins host Dr. Bob Kaiser for an overview of the dental industry, how it differs today from previous decades and what improvements can be made to optimize both the patient experience and business success.

Feb 25, 2022 • 20min
The Business of Healthcare Podcast, Episode 96: A look into the Medical Waste Industry
Jim Anderson, vice-president of product management and innovation at Stericycle, joins host Dr. Bob Kaiser for a look at the medical waste industry — its market dynamics, regulatory aspects, technology, supply-chain issues, education, safety, training and guidelines involved, the impact of the pandemic on the industry and more.


