The Business of Healthcare Podcast

In this episode, Will Busch, III, president of FMG Leading, joins host Dan Karnuta for a discussion about hybrid healthcare. They talk about how the pandemic accelerated adoption of hybrid models like telehealth, remote monitoring and AI-enabled workflows. Other topics of dicussion include how: *]:pointer-events-auto scroll-mt-(--header-height)" dir="auto" data-turn-id="eb1053d6-486c-4a9d-bd4f-4c609fcdb21c" data-testid="conversation-turn-39" data-scroll-anchor="false" data-turn="user"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-69c6d4aa-86c0-8333-8b66-55b54099c6bd-14" data-testid= "conversation-turn-40" data-scroll-anchor="true" data-turn= "assistant"> Hybrid healthcare blends human care with technology to improve access, cost and outcomes AI and automation help scale clinicians by reducing administrative burden Success depends on strategy, workflow alignment and cultural buy-in, not just technology How hybrid models are key to addressing workforce strain, aging populations and rising healthcare costs Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

Kevin Kumler, president and GM of Levanto and veteran digital health leader, explains how a Baylor Scott & White–backed platform unites weight management, musculoskeletal care, mental health and nurse triage into one app. He describes integrated digital, virtual and in-person access. He discusses employer-aligned pricing and how AI plus human teams personalize care.

Dr. John R. Mehall, a former cardiac surgeon turned healthcare executive and entrepreneur, discusses evolving physician practice models. He contrasts hospital employment, independent groups and private equity partnerships. He covers why hospitals struggle with employed physicians, how subsidies and RVU pay create strain, and what it takes to rebuild independence through ancillaries, capital and operational support.

This episode flips the script as producer Jimmie Markham interviews host Dan Karnuta about the year's biggest healthcare themes. They revisit discussions form previous episodes on AI governance, operational adoption, workforce resistance, healthcare education pipelines, insurance pitfalls, nursing workflow redesign and physician well-being. Karnuta emphasizes that rapid technological change demands strong communication, thoughtful change management and a workforce prepared to partner with AI. They also explore deeper systemic issues, including healthcare's "klugeocracy" — a system built on decades of quick fixes. Despite the complexity and inefficiency this creates, Karnuta ends on a hopeful note: the industry is talking openly about its challenges, experimenting with new solutions and developing leaders committed to improving the system. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

In this episode of The Business of Healthcare Podcast, host Dan Karnuta welcomes Don Taylor, director of the Alliance for Physician Leadership at The University of Texas at Dallas' Naveen Jindal School of Management, for a discussion about Taylor's new book, Healing. They discuss how the U.S. healthcare system fails to support physicians' well-being, both mentally and spiritually. Taylor describes how doctors struggle with the stress, isolation and burnout of leadership expectations although they do not get trained in that aspect of their careers. They also discuss how the U.S. healthcare system prioritizes profit over true health, creating a structure where sickness — not wellness — drives revenue, leaving doctors feeling voiceless and disconnected from their calling. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

In this episode, host Dan Karnuta speaks with Dr. Terry McDonnell, chief nursing officer at Duke University Health System. They focus on how technology is reshaping the nursing profession. They discuss workforce retention, supporting nurses who are new to the profession and initiatives such as innovation units, virtual care centers and ambient voice recognition. They also also explore the future of home-based care, wearable technology, ethical AI use and programs like healthcare high schools to help strengthen tomorrow's workforce. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

This episode explores how artificial intelligence is transforming healthcare, emphasizing that success depends more on people and processes than on the technology itself. Host Dan Karnuta and guest Dr. Matt Brubaker, chairman and CEO of healthcare consulting firm FMG Leading, discusses implementation challenges, fear of change and the importance of aligning AI adoption with organizational strategy, leadership and mission. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

In this episode of The Business of Healthcare Podcast, Becky Greenfield, a healthcare attorney and a partner at boutique law firm Wolfe Pincavage, joins host Dan Karnuta for a discussion about the complexities and risks associated with alternative health plans that are not mandated by the Affordable Care Act. Plans like healthcare sharing ministries, limited benefit plans and short-term insurance can appear similar to conventional healthcare insurance but they lack essential consumer protections like coverage for pre-existing conditions, essential health benefits, and balance-billing safeguards. Although these plans are attractive due to their lower costs, they can can result in significant out-of-pocket expenses and limited provider networks. The conversation also highlights the challenges the hospitals face when treating patients with these plans, including confusion over payment responsibilities and financial risk due to underpayment or denials. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

In this episode, Felixia Colón joins host Dan Karnuta for a discussion about how artificial intelligence is being used, and is transforming, healthcare business operations. They cover care delivery methods, staffing models, the importance of establishing guardrails prior to AI's use and address the risks of bias inherent in AI and how that problem can be overcome. Colón is senior vice president of eHealth Solutions at SCP Health and former president of the North Texas Chapter of American College of Healthcare Executives. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

The Business of Healthcare Podcast, Episode 126: HEAL High School In this episode, Caitlin McVey, associate vice president of the Memorial Hermann Institute for Nursing Excellence, joins host Dan Karnuta for a discussion about Health Education and Learning (HEAL) High School in Houston which prepares students to transition directly into high-demand healthcare jobs directly after graduation. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.