Systems Simplified

Pat Mancuso is the CEO of Mancuso Consulting Group and a highly recognized thought leader dedicated to helping CEOs, business owners, and entrepreneurs maximize their potential through coaching and consulting. Having spent over 30 years working with company owners, leaders, and sales teams, Pat has over 25,000 hours of coaching and consulting experience. As a serial entrepreneur who has launched multiple successful companies, Pat understands how to scale a business sustainably. He helps businesses improve their leadership and performance through a proprietary system, RSTMM® (Recruit, Select, Train, Manage, and Motivate), which enables companies to select, train, manage, and motivate the right people in the right positions. In this episode: The three most substantial roadblocks in an entrepreneur's journey involve hiring, finances, and sales. Business owners may make rash hiring decisions they regret later, mismanage their finances, or lack a steady lead generation system for sales. How can you align these fundamental aspects to reach the next destination in your business? Business consultant Pat Mancuso has developed a proprietary system for eliminating roadblocks and developing a clear path for growth. He maintains that businesses must first acquire a third-party manager who can provide objective guidance. Entrepreneurs can then implement a behavior-based hiring system that aligns leadership candidates' behaviors with role responsibilities and identifies their career trajectories. A manager can also encourage business owners to review their balance sheets, align them with future business goals, and develop a process to measure ROI on sales initiatives. In this episode of Systems Simplified, Pat Mancuso, the CEO of Mancuso Consulting Group, joins Adi Klevit to discuss optimizing your business for future growth. Pat shares how his first real estate business shaped his career, how to avoid common business pitfalls, and the lessons he learned from his first partnership.

Nathan Baar is the Founder and CEO of HealthBar, which offers custom health services provided by skilled clinicians. He is also the Co-founder and Partner of DecentraCare, a healthcare staffing company, and the Board President at Nurses Saving Nurses, an organization empowering nurses. As a registered nurse, Nathan combines business and clinical healthcare. In this episode: Disrupting a long-established business model is a huge undertaking, especially in industries resistant to radical change like healthcare. How can you execute a new business model effectively? Having enabled access to preventative healthcare, Nathan Baar says that the key to initiating a revolutionary business model is to acquire early adopters. This involves guiding businesses or clients through a test phase and using the results for widespread education and implementation. Nathan also cites the role of strong processes in a new model's long-term performance, emphasizing the importance of repeatable systems. In today's episode of Systems Simplified, Adi Klevit chats with Nathan Baar, the Founder and CEO of HealthBar, about how he subverted traditional healthcare models using sound systems and processes. He describes how to market a new business model, how he navigates the burden of entrepreneurship, and how a patient received lifesaving care from HealthBar.

Jonathan Small is the host of the Write About Now podcast and the author of the book of the same name, which is based on the podcast. In 2020, he launched Strike Fire Productions, a podcast production company offering full-service production and consulting to high-profile clients, including the Screen Actors Guild and Purely Elizabeth. Jonathan has worked as a multimedia storyteller for top media companies like The New York Times and Hearst. He is also a Chief Content Strategist at Maverick Public Relations. In this episode: Most entrepreneurs struggle to differentiate themselves or their businesses in the market at some point during their journey. Yet every entrepreneur has a unique origin story that distinguishes them from their competition. How can you convey your story to bring value to your business and customers? Passionate about storytelling, producer and journalist Jonathan Small identified podcasting as the ideal medium to convey origin stories. He maintains that these stories allow you to communicate authentically with your audience. Jonathan's narrative system involves identifying a hurdle you overcame in your business and sharing it as an inspirational story for others. You can also determine and convey your purpose for launching your business and conquering challenges, making you more relatable to your audience. Tune in to the latest episode of Systems Simplified as Adi Klevit sits down with Jonathan Small, the host and author of Write About Now, to talk about the process of storytelling in entrepreneurship. Jonathan explains the value proposition of an entrepreneur's origin story, how he wrote a book based on podcast interviews, and how to convey your purpose.

Eric Doumani is the Owner of Sunset Outdoor Creations, a family-owned general contracting business specializing in swimming pools and outdoor construction. Eric designs and builds pools and has led Sunset Outdoor Creations to become one of the top pool builders in Southern California. In this episode: If you're burned out managing every aspect of your business, from clients to administrative tasks, it may be time for some structure. Yet many business owners in this situation hesitate to implement the proper systems and processes since they often fear the unknown outcomes. How can implementing and documenting processes make a transformative impact on your business? While working long hours managing operations, projects, and selling, entrepreneur Eric Doumani felt hopeless and discouraged. He was so unfamiliar with delegation, hiring, and onboarding that when presented with systems to streamline his business, he became uneasy. However, after documenting and implementing delegation and hiring processes through interactive flow charts and step-by-step instructions, Eric acquired an office and project manager, allowing him to step away from the business and gain freedom. In today's episode of Systems Simplified, Adi Klevit hosts Eric Doumani, the Owner of Sunset Outdoor Creations, to talk about how he transformed his business through delegation and hiring systems. Eric talks about the obstacles he faced while delegating, the key attributes of entrepreneurs, and how he overcame the lowest point in his business.

John Tarnoff is an Executive and Mid-career Transition Coach at Mid-Career Lab, where he helps mid-career professionals land more fulfilling jobs and build sustainable and meaningful careers. After spending 35 years as a field producer in the entertainment industry, John reinvented his career at age 50 to build a global coaching practice. He is a Designing Your Life Certified Coach, a Thrive Global Certified Executive Coach, and the author of Boomer Reinvention. In this episode: Since the digital revolution, the job market has become volatile, making it difficult for mid-career professionals to transition to new roles or industries. How can these professionals position themselves in front of hiring managers, and how can companies reinvent their hiring processes to accommodate these individuals? Having transitioned from a field producer to a career coach, John Tarnoff has developed a system for hiring and recruiting that dismantles ageist constructs. He advises both individuals and hiring managers to build a network of professional relationships to bypass traditional hiring processes and identify top talent. Managers should also focus on candidates' future goals rather than their past performances to provide them with adequate career development. For mid-career professionals, identifying your purpose and positioning yourself as a thought leader allows you to land qualified and meaningful positions. Tune in to the latest episode of Systems Simplified as Adi Klevit chats with John Tarnoff, the Executive and Mid-career Transition Coach at Mid-Career Lab, about career development for older professionals. John talks about the evolution of traditional hiring systems, the limiting beliefs around hiring mid-career professionals, and the importance of adaptability and resilience in today's job market.

Matthew Pohl is the Owner, CEO, and Principal of The ReWild Group, a research and development company that has produced a transformative business growth strategy. He is also the Founder and Principal of Herculean Litigation Solutions, which provides data analytics solutions for complex commercial litigations. Matthew is the author of Organizational ReWilding Rules for Business Growth, a series of books detailing the seven stages of business growth. In this episode: Research conducted on small and medium-sized businesses reveals that they often fail to grow because they don't follow the rules outlined in their specific growth stages. What are these growth stages, and how can you navigate them effectively? Seasoned entrepreneur Matthew Pohl has spent decades researching business growth systems, which consist of seven stages distinguished by the number of people on your team. Each stage focuses on people, processes, and profits, which you prioritize based on your current growth level. Matthew maintains that stage three is the most pivotal since it involves building your teams to prepare for delegation. Transitioning to the next stage successfully requires completing the previous phase's requirements, like optimizing profits in stage two and developing a management team in stage three. Tune in to the latest episode of Systems Simplified as Adi Klevit sits down with Matthew Pohl, the Owner, CEO, and Principal of The ReWild Group, to discuss the seven stages of growth. Matthew talks about the importance of assessing your company's current growth stage, how to advance to the next level, and the systems for effective delegation.

Betsy Pepine is the Owner and a Real Estate Broker at Pepine Realty, a brokerage firm named as one of the Inc. 5000 fastest-growing companies. As a serial real estate entrepreneur, she owns several companies in addition to a real estate brokerage, including a property management firm, a title company, a short-term rental business, and a real estate school. Betsy also founded Pepine Gives, a 501(c)(3) non-profit foundation that provides families facing housing insecurity with affordable and safe homes. In this episode: You could be at the height of your career with a burgeoning business that you built from the ground up, but without proper structures, systems, or a culture, it's difficult to sustain long-term. How can you transform your business to make an impact on your team and achieve personal satisfaction? When starting out, real estate powerhouse Betsy Pepine lacked business processes and a definite culture, acquiring only 1099 contractors who couldn't drive any meaningful career growth. After her valued assistant quit, Betsy realized she couldn't scale her business without structure and a sense of community. She began implementing EOS and other processes, hiring employees who aligned with her core values, and fostering relationships with her team to help them achieve their career goals. Betsy emphasizes the impact of nurturing your team beyond their professional capabilities, recognizing them for their character to gain loyalty. Tune in to this week's episode of Systems Simplified as Adi Klevit welcomes Betsy Pepine, the Owner and a Real Estate Broker at Pepine Realty, to discuss how she created a powerful shift in her company's trajectory. Betsy talks about integrating work culture with personal fulfillment, her core principles of personal and professional success, and her recently released book.

Eisha Armstrong is the Co-founder and Executive Chairperson at Vecteris, which helps B2B companies productize their services and solution offerings. With over 25 years of experience launching data and information service businesses, she advises executives on building cultures that foster product innovation. Eisha is also the author of the best-selling books Productize and Fearless. Committed to empowering women, she has contributed to organizations, including Women Helping Women, and is a Limited Partner at New Wave Impact, a women's investment firm. In this episode: Productization has emerged as a method for marketing and selling services to clients who lack the time and resources to perform in-house functions. The process involves multiple service levels that businesses can choose based on their capabilities. How can you productize your services and determine an ideal offering? Productization veteran Eisha Armstrong says the most common method of productizing your services involves systemizing service delivery by implementing technology and packaging and pricing your offers like products. You can also promote one-time offerings like educational courses and books or product-as-a-service offers like software that performs specific business functions. Most businesses observe significant growth after implementing the first productization process, whereas others observe opportunities to diversify by bundling products and services. In this latest episode of Systems Simplified, Adi Klevit sits down with Eisha Armstrong, the Co-founder and Executive Chairperson of Vecteris, to discuss productizing your services. Eisha explains whether it's profitable to bundle products and services, the premise of her books, and how to package and price services.

Brian Drucks is the Founder and CEO of Where Trades Go, a recruiting app that matches tradespeople and subcontractors with construction jobs. He is also the President of Drucks Inc., a commercial painting firm. As a versatile professional, Brian has 40 years of experience in the painting industry and is a public speaker and trainer for various trade associations. He began his career in the music industry, working on soundtracks for films and playing on stages with recognizable names. In this episode: Recruiting, hiring, and onboarding in the trades industry are fractured systems. Companies either provide new employees with tools and set them loose, implement sophisticated training programs for new hires, or recruit tradespeople right out of school through apprenticeship programs. How can you unify these systems to identify skilled workers? With 40 years of trade experience starting in his family's business, Brian Drucks repeatedly encountered recruitment challenges. He developed a solution that eliminates the guesswork in hiring and recruiting by matching companies with skilled laborers. Once you identify a worker whose profile matches your ideal qualifications, Brian recommends implementing mentorship programs that allow veteran employees to delegate processes to newcomers, creating a scalable system that optimizes business outcomes. In today's Systems Simplified episode, Adi Klevit chats with Brian Drucks, the Founder and CEO of Where Trades Go, about revolutionizing recruitment in the trades industry. Brian shares how Where Trades Go acts like a dating app for companies and workers, how to onboard new employees effectively, and how to provide educational opportunities for new tradespeople.

Tammy Alvarez is the Founder and CEO of Career Winners Circle, a comprehensive collection of coaching and training programs that helps leaders grow their careers. With 20 years of C-suite experience on Wall Street, she understands how to coach and advise mid- to senior-level leaders on maximizing their careers. Tammy lectures on various leadership topics at Cornell University and has delivered her women in leadership program to the institution's Entrepreneurial Incubator program. In this episode: Some employees and leaders radiate energy and determination, while others simply go through the motions and lack passion. What causes this disparity, and how can business owners shift the balance toward a more engaged and dynamic team? Former C-suite executive turned career coach Tammy Alvarez notes that everyone is the CEO of their careers, so entrepreneurs should encourage their teams to treat their positions like a business. This requires positioning leaders to embrace the mindset shift and restructuring the business model to accommodate employees' strengths. Business owners can also identify and gauge positive behavior, provide employees and leaders with a unique purpose, and balance empowerment with accountability. In this week's episode of Systems Simplified, Adi Klevit hosts Tammy Alvarez, the Founder and CEO of Career Winners Circle, to talk about how entrepreneurs can promote career fulfillment. Tammy shares how to promote teamwork and productivity, the four-step system to fostering a fulfilling culture, and the common causes of career disengagement.