Enter the Boardroom

Vivienne is CEO of the FTSE Women Leaders Review, the UK government-backed framework tracking and driving gender representation across the boards and leadership teams of the FTSE 350 and the UK's largest private companies. Tune into this episode to hear about: How Princess Anne left Vivienne lost for words when receiving her OBE (01:20) The subprime meeting that predicated the financial crisis - and why no one listened (03:31) How to challenge without confronting: the running water approach (09:11) Why Vivienne resigned and why it wasn't walking away (11:46) The rainmaker problem: why boards protect the wrong people (16:14)  Forget the rules on data privacy (19:16) Her lessons from a real data breach (21:19) The questions every board should ask before replacing staff with AI (24:04) What good AI governance actually looks like (27:17) What it's really like to be the only woman in the room (31:06) ⚡The Lightning Round⚡(34:49)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Andy Higginson is Chair of JD Sports Fashion plc. Previously, he was Chair of Wm Morrison Supermarkets plc and a non-executive director at organisations including Tesco, Sky, Clarks, FirstGroup and Woolworths. Listen to this episode to hear about: The three boardroom moments that shaped Andy's career (01:06) What a near-bankrupt Laura Ashley taught him about simplicity and focus (03:58) The Laura Ashley banking crisis that changed Bank of England policy (07:18) The four strategy Tesco pillars (09:54) Inside the Tesco succession that went wrong (14:35) Why a new CEO should keep their rivals (18:23) What every retail NED should do when they first join (21:36) The first thing Andy did when he arrived at a struggling Morrisons (25:58) Morrison’s acquisition by private equity (31:35)⚡The Lightning Round⚡(36:46)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Danuta Gray is Chair of Croda plc and NED and Chair of the Remuneration Committee at Burberry Group plc. Previously, she was Chair of Direct Line Insurance Group plc during its acquisition by Aviva. Tune into this episode to hear about: How Danuta has improved on CEO hiring (01:46) The importance of staying curious about AI (06:42) Why every board waits too long to change their CEO (08:01) Why Danuta looks internally first when a CEO blames external headwinds (11:56) The board decision that has nothing to do with right or wrong (13:59) What to do when you think the CEO needs to go but the Chair disagrees (20:40) Why Danuta learns more from Gareth Southgate than a remuneration roundtable (25:21) ⚡The Lightning Round ⚡ (28:59)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Danuta Gray, an experienced chair who led boards through crises and major deals, shares real boardroom moments. She recounts formative non-exec roles, how to spot and avoid groupthink, why she doubles expected time commitments, and the playbook for handling takeover approaches and shareholder pressure. Short, practical stories about crisis leadership, takeover tactics, and staying steady under pressure.

Julian Metcalfe OBE is the founder of Itsu and Pret. Alongside these, he is also founder of the Metcalfe Food Company and NED at Knoops Chocolate. Tune into this episode to here about: Why traditional ideas of good governance frustrate Julian (01:26) Why it’s important that board members are willing to be unpopular (04:54) One key lesson Julian would pass on  to his successor (07:14) The actual purpose of boards (09:22) How obsessive quality control built and sustained Pret and Itsu (12:33) The Pret ritual that kept the whole business honest (14:12) The counterintuitive Pret rules that built a loyal customer base (14:58) The short–termism trap that's killing most boardrooms (18:19) How to balance the focus vs. choice dynamic (25:24) Why two 24 year olds gave away 30% of Pret for free (27:56) The detail behind Itsu's most affordable product (31:31) How Julian would describe his approach to building successful companies (35:15)⚡The Lightning Round ⚡(40:10)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Laura Hagan is CPO at Deliveroo and NED at Fever-Tree Drinks plc, where she chairs the Remuneration Committee. Previously, Laura has help senior people leadership roles a Gymshark, Tate & Lyle and Dyson. Listen to this episode to learn more about: The three moments that shaped how Laura thinks about boards (01:31) Board composition differences from private to PE to listed companies (05:06) What every board member needs to know before working with a founder (07:40) What Laura looks for when hiring a NED (12:45) The high ego low ego framework for hiring board members (15:26) The crisis playbook every board needs (17:14) The hidden people risk every fast-growing business ignores (21:50) What RemCo meetings are really like (26:59) Laura’s tips on what makes the best pay (32:39) Why your retention scheme might be working against you (35:02)⚡The Lightning Round ⚡(38:21)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Peter Norris is Chair of the Virgin Group. Formerly, he was CEO of Barings Bank during its fateful collapse in the mid 1990s. Listen to this episode to hear about: Three moments that shaped how Peter behaves in the boardroom (00:59) Why Peter took responsibility for a fraud he didn’t commit (11:23) The one question every board should ask when the numbers look too good to be true (14:27) How fraud gets stronger every day it goes undetected (16:11) The moment Peter Norris knew Virgin Atlantic might not survive (18:01) What a Chair should do when their company is facing extinction (19:07) The four buckets Virgin Atlantic focused on to survive COVID (22:15) The Richard Branson PR disaster (23:50) How Virgin Atlantic saved itself with no shareholder and no government support (24:54) Peter’s thoughts on Brexit (29:15)⚡The Lightning Round ⚡(33:04)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Claire Bassett, experienced public sector leader and non-executive who chairs The Property Ombudsman and the Serious Fraud Office. She talks about what to know before joining an arm’s length board, why the most supportive chairs also challenge hardest, how prioritising and stopping work can add value, handling politicisation and media storms, and practical prep for ALB interviews.

Simon Calver is best known for his time as CEO of LoveFilm. He was then CEO of Mothercare plc. Tune in to this episode to hear about: The three choices that most shaped LoveFilm’s growth journey (01:23) How LoveFilm's board dealt with a hostile merger (05:53) Why Chairs should never be an investor directors (09:16) The most empowering thing a board can say to a CEO (11:16) How Simon knows if a business is customer-centric (13:25) Why appointing a customer NED is the worst thing you can do for your customers (15:45) The problem Mothercare was facing when Simon joined as CEO (17:51) Why boards should stress-test assumptions (23:24) The cautionary tale of the CEO couldn’t speak to his Chair (25:30) What the first item on every board agenda should be (27:26) How to fix a broken founder-board relationship (28:42) ⚡The Lightning Round ⚡ (36:42)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Rachel Carrell is CEO of KoruKids, a UK-based childcare company which has delivered 4 million hours of childcare. Previously, she was CEO of DrThom. Listen to this episode to hear about: The most difficult board discussion Rachel has had (00:55) How to guide a founder without overstepping (03:35) Why sharing your experience is more valuable than giving advice (06:49) Three most significant boardroom moments from Rachel’s Koru Kids journey (09:16) The benefits of a PR crisis (11:36) Why emotional support is an important governance tool (15:27) How industry outsiders add value on boards (17:33) Why board members shouldn't stay high level (22:46) The 3 different buckets of board value (25:58) The positives of having only investor directors on your board (28:48) Why boards need to think more about supporting parents (34:43) ⚡The Lightning Round ⚡(37:41)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom