The RAG Podcast - Recruitment Agency Growth Podcast

Ricky Burns: How to build £1.1M profit in year one (after losing it all at 32)Ricky Burns made incredible money at 28Then he drank it all away.Partied it into oblivion and got hit with a massive VAT bill he couldn't pay.Most people never recover from that kind of failure, but at 32, he decided to shut the business down and start again.He went back into employment for 11 years.Ran European divisions. Watched. Learned. Took notes on what actually works.Then in September 2024 he launched Pulse Group with his co-founder Tony.12 months later:£1.4M in fees£1.1M in EBITDA (profit)I don't know anyone who's achieved these numbers in year one.This week on The RAG Podcast, Ricky breaks it all down.We cover:How they hit £1.1M profit in 12 months (it's simpler than you think)What killed his first business (beyond the partying)The 10 years of lessons that made the comeback inevitableWhy he paired recruitment with SOW consultancyThe systems and client focus driving 83% marginsHow AI is making them more efficient without adding headcountWhy work-life balance is now non-negotiableThis isn't your typical "I scaled fast" story.This is brutal honesty about failure, sobriety, and building something sustainable the second time around.__________________________________________Episode Sponsor: AtlasAdmin is a massive waste of time. That’s why there’s Atlas, the AI-first recruitment platform built for modern agencies.It doesn’t only track CVs and calls. It remembers everything. Every email, every interview, every conversation. Instantly searchable, always available. And now, it’s entering a whole new era.With Atlas 2.0, you can ask anything and it delivers. With Magic Search, you speak and it listens. It finds the right candidates using real conversations, not simply look for keywords.Atlas 2.0 also makes business development easier than ever. With Opportunities, you can track, manage and grow client relationships, powered by generative AI and built right into your workflow.Need insights? Custom dashboards give you total visibility over your pipeline. And that’s not theory. Atlas customers have reported up to 41% EBITDA growth and an 85% increase in monthly billings after adopting the platform.No admin. No silos. No lost info. Nothing but faster shortlists, better hires and more time to focus on what actually drives revenue.Atlas is your personal AI partner for modern recruiting.Don’t miss the future of recruitment. Get started with Atlas today and unlock your exclusive RAG listener offer at https://recruitwithatlas.com/therag/__________________________________________Episode Sponsor: HoxoEvery recruitment founder is investing in LinkedIn.Spending thousands on Recruiter licences.Building connections. Posting content. Growing networks.But here’s the question almost no one can answer:How much revenue is LinkedIn actually bringing into your business?Most founders have thousands of connections but no clear process to turn that attention into cash.That’s the problem we solve.At Hoxo, we help recruitment founders build predictable revenue systems on LinkedIn, not just noise or vanity metrics.Our clients are turning LinkedIn into £100K–£300K in new billings within months, using their existing networks and a simple repeatable process.To show you how it works, we’ve created a short training video exclusively for RAG listeners.In less than 10 minutes, you’ll learn:- Why most recruiters are getting zero measurable ROI from LinkedIn- How small, niche teams are generating consistent inbound demand- The 3X Revenue System we use to turn LinkedIn into a predictable cash-generating channelSo fill in the form today to see how this system could transform LinkedIn into your agency’s most profitable channel: https://hubs.ly/Q03lBpYC0

In this engaging discussion, Matt Fox, the Founder of Dynamite Recruitment and now an advisor for recruitment founders, shares his remarkable journey of resilience and rebirth after a failed exit. He delves into the emotional turmoil of losing a multi-seven-figure deal to COVID and how a complete business overhaul transformed his agency into a profitable 'cash cow.' Matt reveals key insights on team dynamics, the sale process, and the real emotions behind exits, offering invaluable lessons for recruitment leaders looking to thrive.

This week on The RAG Podcast, I’m joined by Nick Hoadley, founder of Insurance Search, a specialist executive search practice in the global insurance market.Nick quit a successful broking career nine years ago and launched a recruitment business with zero agency experience. Since then, he has shifted from 100% contingent to 100% retained, built a lean team, and maxed out a seven-figure practice while holding 50 to 60% profit margins. He is now expanding in the US with a partner model designed to scale without fixed overheads.We talk about:- How he went from insurance broker to founder with no prior agency experience- The playbook for moving from 100% contingent to 100% retained- Why a podcast and thought leadership now drive executive mandates worldwide- Building a lean delivery engine, research and board search that sustains 50% plus margins- The US partner model that scales without headcount or fixed overhead- What to productise next, from human capital research to peer forums- Practical advice on letting go of delivery to win bigger workIf you are aiming to grow an executive search practice while protecting profit, this is the episode to watch.Chapters00:00:30 Nick Hoadley's Journey00:01:00 From Contingent to Retained00:01:28 Impact of Podcasting00:01:57 Aligning Personal and Professional Goals00:02:27 AI and the Future of Recruitment00:02:57 Building Client Trust00:03:27 Scaling with a Partner Model00:03:59 The US Market Expansion00:04:28 Conclusion and Future Outlook__________________________________________Episode Sponsor: AtlasAdmin is a massive waste of time. That’s why there’s Atlas, the AI-first recruitment platform built for modern agencies.It doesn’t only track CVs and calls. It remembers everything. Every email, every interview, every conversation. Instantly searchable, always available. And now, it’s entering a whole new era.With Atlas 2.0, you can ask anything and it delivers. With Magic Search, you speak and it listens. It finds the right candidates using real conversations, not simply look for keywords.Atlas 2.0 also makes business development easier than ever. With Opportunities, you can track, manage and grow client relationships, powered by generative AI and built right into your workflow.Need insights? Custom dashboards give you total visibility over your pipeline. And that’s not theory. Atlas customers have reported up to 41% EBITDA growth and an 85% increase in monthly billings after adopting the platform.No admin. No silos. No lost info. Nothing but faster shortlists, better hires and more time to focus on what actually drives revenue.Atlas is your personal AI partner for modern recruiting.Don’t miss the future of recruitment. Get started with Atlas today and unlock your exclusive RAG listener offer at https://recruitwithatlas.com/therag/__________________________________________Episode Sponsor: HoxoEvery recruitment founder is investing in LinkedIn.Spending thousands on Recruiter licences.Building connections. Posting content. Growing networks.But here’s the question almost no one can answer:How much revenue is LinkedIn actually bringing into your business?Most founders have thousands of connections but no clear process to turn that attention into cash.That’s the problem we solve.At Hoxo, we help recruitment founders build predictable revenue systems on LinkedIn, not just noise or vanity metrics.Our clients are turning LinkedIn into £100K–£300K in new billings within months, using their existing networks and a simple repeatable process.To show you how it works, we’ve created a short training video exclusively for RAG listeners.In less than 10 minutes, you’ll learn:- Why most recruiters are getting zero measurable ROI from LinkedIn- How small, niche teams are generating consistent inbound demand- The 3X Revenue System we use to turn LinkedIn into a predictable cash-generating channelSo fill in the form today to see how this system could transform LinkedIn into your agency’s most profitable channel: https://hubs.ly/Q03lBpYC0

Sam Green, co-founder of Few & Far, shares his journey of rebuilding a product management recruitment firm after facing over £350,000 in losses. He opens up about the emotional toll of burnout, which led to a health scare, and discusses the importance of transparency and community in recovery. Sam highlights strategies for profitability, adjusting to a leaner team, and navigating hiring trends in a post-COVID landscape. He reflects on the lessons learned and his vision for sustainable growth by 2025.

This week on The RAG Podcast, I am revisiting my episode with Anthony Webster, Managing Director of DVF Recruitment and board member at Career Legal.Anthony and I go way back - we worked together for five years and even planned to launch Hoxo together before his journey took a different turn. At that point, Anthony made a life-changing decision: he came out as gay after years of hiding his true self.We talk about:The challenges of coming out in a male-dominated industryWhy authenticity and inclusion are vital for culture and growthHis journey from recruiter to MD and board memberThe impact of living openly on his career and leadership styleHow DVF has grown under his leadership as part of the Career Legal groupAnthony’s story is powerful, personal, and incredibly inspiring. It’s about resilience, honesty, and the importance of creating safe and inclusive spaces in recruitment.Chapters00:00 Introduction to the RAG Podcast and Guest Introduction01:28 Anthony's Journey: Coming Out and Career Choices03:36 Career Path: From Recruitment to Managing Director08:25 The Drive for Success: Personal Background and Motivation11:19 Building Relationships in Recruitment: The Importance of Consistency15:28 The Decision to Come Out: Personal Struggles and Growth19:03 Navigating Life After Coming Out: Personal and Professional Changes22:51 Integrating into the LGBTQ Community: New Experiences and Friendships33:00 The Future of DVF Recruitment: Growth and Inclusion48:58 Creating an Inclusive Environment in Recruitment01:00:01 Looking Ahead: Future Plans for DVF and Personal Life__________________________________________Episode Sponsor: AtlasYour memory isn’t perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren’t built for the type of recruitment business you’re running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you’re having every single day? Atlas isn’t an ATS or a CRM. It’s an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one’s for you.What’s your plan for the rest of 2025?If it’s based on more cold outreach, referrals, or hiring more recruiters… we’ve got news for you. That’s not where the smart money is going.The market has changed. AI is everywhere. Noise is louder than ever.So if you want to scale profitably this year, you need to do things differently!It starts with what you already have.Your experience. Your network. Your voice.And we are showing you exactly how to use it in a brand-new, FREE Masterclass - built specifically for recruitment leaders like you.You’re going to learn:Why your LinkedIn content isn’t working - and how to fix it fastHow to generate inbound leads without being “LinkedIn famous”And the exact Hoxo 3X System agencies are using to book more calls - in just a few hours a week78% of our clients made over 100K in the first 6 months using this. No fluff. No guesswork. Just stuff that works.The Masterclass is free - but it’s only available for a limited time.So if you’re serious about growing this year, don’t wait.Head to https://hubs.ly/Q03lBpYC0  to get started. See you there!

This week on The RAG Podcast, we are revisiting my episode with Laura Clark, CEO of OA Group.Laura’s journey is one of the most unique I’ve ever shared on the show. She grew up watching her mum build Osborne Appointments (now OA Group), joined the business at 19, and earlier this year bought it from her mother to take over as CEO.We talk about:What it was like growing up with an entrepreneurial mother as inspirationJoining the business at 19 and proving herself in recruitmentNavigating four children while building her own career and leadership styleThe emotional and strategic process of negotiating the buyout with her mumHer vision for OA Group, balancing legacy with innovationThis was the first time I’ve had a guest who has bought their business from a parent, and it raises so many relatable themes for any founder, from negotiating long-term relationships to building a business that truly reflects your values.Chapters00:00 Introduction to The Rag Podcast and Laura Clark02:21 Laura's Journey in Recruitment and Family Dynamics12:03 Early Career Challenges and Growth in Recruitment18:19 Transitioning to Management and Leadership28:38 Taking Over the Family Business32:44 Navigating Business Challenges34:37 The Emotional Dynamics of Family Business38:35 Reflections on Business Exits41:30 Post-Acquisition Vision and Growth49:54 Balancing Remote Work and Team Dynamics55:03 Gender Equality in Leadership59:43 Juggling Work and Family Life__________________________________________Episode Sponsor: AtlasYour memory isn’t perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren’t built for the type of recruitment business you’re running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you’re having every single day? Atlas isn’t an ATS or a CRM. It’s an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one’s for you.What’s your plan for the rest of 2025?If it’s based on more cold outreach, referrals, or hiring more recruiters… we’ve got news for you. That’s not where the smart money is going.The market has changed. AI is everywhere. Noise is louder than ever.So if you want to scale profitably this year, you need to do things differently!It starts with what you already have.Your experience. Your network. Your voice.And we are showing you exactly how to use it in a brand-new, FREE Masterclass - built specifically for recruitment leaders like you.You’re going to learn:Why your LinkedIn content isn’t working - and how to fix it fastHow to generate inbound leads without being “LinkedIn famous”And the exact Hoxo 3X System agencies are using to book more calls - in just a few hours a week78% of our clients made over 100K in the first 6 months using this. No fluff. No guesswork. Just stuff that works.The Masterclass is free - but it’s only available for a limited time.So if you’re serious about growing this year, don’t wait.Head to https://hubs.ly/Q03lBpYC0  to get started. See you there!

This week on The RAG Podcast, I’m revisiting my episode with Ben Wallin and Dan Cox, founders of Edison Smart.When I spoke to them in August 2022, they’d already hit £1.7m revenue and built a team of nearly 20 in just over a year. One year later, they scaled to 31 employees, expanded into the US, put boots on the ground in Dubai, and built a structure that no longer relies on their own billing.We talk about:How they built an operational and leadership team that runs the agencyWhy they hired experienced recruiters while others were letting people goThe rebrand to Edison Smart and its focus on smart technologyHow they achieved 40 percent growth in 2023What it takes to truly work on the business, not in itFor any founder asking how to become more operational and scale sustainably, this episode is a clear roadmap.Chapters02:58 Edison Smart's Growth Journey06:01 Operational Structure and Leadership Dynamics09:11 Market Challenges and Strategic Responses11:57 Hiring Strategies and Team Expansion15:09 Navigating Market Changes and Client Relationships17:58 Headcount Growth and Recruitment Strategies22:03 Geographical Expansion: US and Dubai25:10 Branding and Rebranding: Edison Smart27:47 Operational Working Arrangements and Company Culture30:57 Key Takeaways and Future Vision__________________________________________Episode Sponsor: AtlasYour memory isn’t perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren’t built for the type of recruitment business you’re running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you’re having every single day? Atlas isn’t an ATS or a CRM. It’s an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one’s for you.What’s your plan for the rest of 2025?If it’s based on more cold outreach, referrals, or hiring more recruiters… we’ve got news for you. That’s not where the smart money is going.The market has changed. AI is everywhere. Noise is louder than ever.So if you want to scale profitably this year, you need to do things differently!It starts with what you already have.Your experience. Your network. Your voice.And we are showing you exactly how to use it in a brand-new, FREE Masterclass - built specifically for recruitment leaders like you.You’re going to learn:Why your LinkedIn content isn’t working - and how to fix it fastHow to generate inbound leads without being “LinkedIn famous”And the exact Hoxo 3X System agencies are using to book more calls - in just a few hours a week78% of our clients made over 100K in the first 6 months using this. No fluff. No guesswork. Just stuff that works.The Masterclass is free - but it’s only available for a limited time.So if you’re serious about growing this year, don’t wait.Head to https://hubs.ly/Q03lBpYC0  to get started. See you there!

This week on The RAG Podcast, we are revisiting Episode 1 from Season 7 with Kevin Frater, Director at Stable10 and a recruitment leader with over 18 years of experience across Allegis and Frank Group.Kevin built his reputation as a fixer, turning underperforming offices into high-performing teams. Most notably, he grew a team in Germany from 12 to 180 recruiters over six years, creating one of the most successful divisions within Frank Group globally.We talk about:The playbook for turning around underperforming recruitment teamsScaling internationally across London, Singapore and GermanyWhat it really takes to grow and manage high-performing sales culturesHow to balance leadership, travel and personal life at scaleWhy Kevin chose to take a break before his next chapterWhether you’re a manager looking to build and lead bigger teams or a recruitment business searching for a leader to drive growth, this episode is packed with insight.Chapters03:02 Kevin Frater's Journey in Recruitment08:25 Transition from Allegious Group to Frank Group14:32 Leadership and Team Growth Strategies20:10 Turning Around Underperforming Teams31:50 International Experience: Asia and Germany40:37 Challenges and Successes in the German Market48:32 Scaling the Team from 12 to 18055:35 Reflections on Career and Future Opportunities__________________________________________Episode Sponsor: AtlasYour memory isn’t perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren’t built for the type of recruitment business you’re running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you’re having every single day? Atlas isn’t an ATS or a CRM. It’s an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one’s for you.What’s your plan for the rest of 2025?If it’s based on more cold outreach, referrals, or hiring more recruiters… we’ve got news for you. That’s not where the smart money is going.The market has changed. AI is everywhere. Noise is louder than ever.So if you want to scale profitably this year, you need to do things differently!It starts with what you already have.Your experience. Your network. Your voice.And we are showing you exactly how to use it in a brand-new, FREE Masterclass - built specifically for recruitment leaders like you.You’re going to learn:Why your LinkedIn content isn’t working - and how to fix it fastHow to generate inbound leads without being “LinkedIn famous”And the exact Hoxo 3X System agencies are using to book more calls - in just a few hours a week78% of our clients made over 100K in the first 6 months using this. No fluff. No guesswork. Just stuff that works.The Masterclass is free - but it’s only available for a limited time.So if you’re serious about growing this year, don’t wait.Head to https://hubs.ly/Q03lBpYC0  to get started. See you there!

This week on The RAG Podcast, I’m revisiting my episode with Joe Jani, founder and CEO of Metric Search, one of the fastest growing recruitment firms in the world.Joe launched Metric in 2019 and in just six years has scaled to 90 heads across the US and UK. At only 31 years old, he’s already closed a private equity deal, taking seven figures off the table while setting the business on course for a $100m valuation.We talk about:The strategic decisions behind launching and scaling MetricNavigating the COVID pandemic without slowing momentumHow leadership and culture have fuelled rapid growthThe truth about managing and billing at the same timeWhat private equity means for the next stage of growthJoe’s story is proof that with the right vision, culture and commercial focus, you can scale globally at pace while still building a business that lasts.Chapters00:00 Introduction to Joe Jarny and Metric Search02:09 Joe's Journey in Recruitment11:52 Launching Metric Search and Navigating COVID22:03 The MBO Process and Growth Strategy35:14 Private Equity Deal and Future Plans49:21 Personal Life and Work-Life Balance01:00:38 Myths in Recruitment and Leadership__________________________________________Episode Sponsor: AtlasYour memory isn’t perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren’t built for the type of recruitment business you’re running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you’re having every single day? Atlas isn’t an ATS or a CRM. It’s an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one’s for you.What’s your plan for the rest of 2025?If it’s based on more cold outreach, referrals, or hiring more recruiters… we’ve got news for you. That’s not where the smart money is going.The market has changed. AI is everywhere. Noise is louder than ever.So if you want to scale profitably this year, you need to do things differently!It starts with what you already have.Your experience. Your network. Your voice.And we are showing you exactly how to use it in a brand-new, FREE Masterclass - built specifically for recruitment leaders like you.You’re going to learn:Why your LinkedIn content isn’t working - and how to fix it fastHow to generate inbound leads without being “LinkedIn famous”And the exact Hoxo 3X System agencies are using to book more calls - in just a few hours a week78% of our clients made over 100K in the first 6 months using this. No fluff. No guesswork. Just stuff that works.The Masterclass is free - but it’s only available for a limited time.So if you’re serious about growing this year, don’t wait.Head to https://hubs.ly/Q03lBpYC0  to get started. See you there!

This week on The RAG Podcast, I’m revisiting my chat with Jordan Shlosberg, founder of Atlas, the first AI-first CRM built for the recruitment market.Jordan’s no stranger to scale. Before Atlas, he founded Prosapien, growing it to $40 million in revenue in just five years before exiting. He’s now bringing the same disruptive approach to recruitment technology.We talk about:How Atlas uses AI to eliminate low-value admin work for recruitersWhy the recruitment industry is ripe for disruptionLessons from scaling and exiting ProsapienHis vision for building a CRM that recruiters actually want to useHow he’s creating a culture where employees share in the company’s successJordan’s mission is to give recruiters more time to do what they do best, building relationships and making placements, while Atlas handles the admin.If you’re questioning whether your CRM is keeping up with AI’s potential, this is one to watch.--------------------------------------Chapters00:00 Introduction to The Rag Podcast and Guest Jordan Shlosberg02:51 Jordan's Entrepreneurial Journey and Background05:57 The Birth of Atlas and AI in Recruitment08:51 The Role of Family Background in Entrepreneurial Drive12:03 Transition from Finance to Entrepreneurship15:03 Building ProSapient: The First Company18:06 Growth Strategies and Challenges in ProSapient20:55 Technology's Impact on Business Operations23:52 Navigating Funding and Investment Rounds26:41 The Evolution of Leadership and Management29:47 The Future of Atlas and AI in Recruitment43:54 Navigating a Competitive Recruitment Landscape45:31 Building Software for Recruitment Success48:48 Innovating in Recruitment Technology50:31 The Future of Spec CVs and AI Integration58:30 Streamlining Administrative Tasks with AI01:00:27 Enhancing Data Management and Reporting01:08:37 Customer Support and User Experience01:17:42 Vision for the Future of Atlas__________________________________________Episode Sponsor: AtlasYour memory isn’t perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren’t built for the type of recruitment business you’re running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you’re having every single day? Atlas isn’t an ATS or a CRM. It’s an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one’s for you.What’s your plan for the rest of 2025?If it’s based on more cold outreach, referrals, or hiring more recruiters… we’ve got news for you. That’s not where the smart money is going.The market has changed. AI is everywhere. Noise is louder than ever.So if you want to scale profitably this year, you need to do things differently!It starts with what you already have.Your experience. Your network. Your voice.And we are showing you exactly how to use it in a brand-new, FREE Masterclass - built specifically for recruitment leaders like you.You’re going to learn:Why your LinkedIn content isn’t working - and how to fix it fastHow to generate inbound leads without being “LinkedIn famous”And the exact Hoxo 3X System agencies are using to book more calls - in just a few hours a week78% of our clients made over 100K in the first 6 months using this. No fluff. No guesswork. Just stuff that works.The Masterclass is free - but it’s only available for a limited time.So if you’re serious about growing this year, don’t wait.Head to https://hubs.ly/Q03lBpYC0  to get started. See you there!