Letting & Estate Agent Podcast

🏡 The Real Agency: A New Chapter for UK Estate Agents Under EXP Feeling stuck in the same estate agency routine with no clear direction? You’re not alone, and you don’t have to stay there. In this insightful conversation, industry leaders Jamie Fisher and Adam Mackay join forces with Olympic legends Roger Black MBE and Stephen Backley OBE to introduce 'Real Agency', a fresh, collaborative approach to the self employed model under EXP. This isn’t your typical pitch. It’s a frank, inspiring look at how the right guidance, mindset, and support can genuinely transform your career in the property market. Jamie and Adam open up about moving past burnout to build something scalable and fulfilling. Meanwhile, Roger and Stephen offer world class performance coaching to help agents unlock their potential, not just in business, but mentally and emotionally too. If you’ve ever questioned whether the self employed route is right for you, or wondered what you actually get in return for a share of your fee, this episode lays it all out. The landscape is changing, and this could be the opportunity you’ve been waiting for. Listen now, leave a comment with your thoughts, and let’s talk about where the future of estate agency is headed.

Is Rightmove’s dominance finally coming to an end? In this thought provoking conversation, property industry veteran Mal McCallion shares why he believes a major shift is happening in how people search for homes, and what it means for estate and letting agents across the UK. With decades of experience launching names like Zoopla, PrimeLocation and now ModelProp, Mal explains how artificial intelligence is starting to do what the internet did to print in the early 2000s. He reveals how tools like ChatGPT are already allowing buyers to bypass portals entirely, using natural language to search directly across the web, including estate agents’ own websites. This isn’t a distant future scenario. It’s happening now. And agents who take the time to understand AI, and how it can support their business, will be the ones who thrive as the market evolves. Listen to the full interview, share your views in the comments, and join the conversation on where the UK property market goes next.

Are You Undervaluing Probate Properties Without Realising It? Unmodernised probate properties are being quietly undersold across the UK, and estate agents could be missing a huge opportunity to do better by their clients, especially charities. In this eye opening conversation, property commentator Dan Marsden reveals how too many legacy properties are being pushed out the door at knock down prices, often before they’ve had a proper chance on the open market. It’s costing charities thousands, and damaging the trust the public places in our profession. Dan explains why auction isn’t a last resort, but a smarter route to market for the right type of property. Faster sales, stronger prices, total transparency, and no seller fee. This isn’t about replacing agents, it’s about doing what’s best for the client. If you’ve ever handled a probate property, you need to tune in. Let us know what you think in the comments, are we highlighting a real issue, or making a fuss?

Why Estate Agents Struggle as Bosses, And How to Fix It! In this episode, Rob Graves from Key Coaching Ltd. explains why so many estate agents, despite excelling at sales, fall short when it comes to running a business. Becoming a great boss requires a completely different set of skills, and Rob shares practical insights into how agents can avoid common pitfalls. He emphasises the importance of stepping back from day to day tasks to focus on the bigger picture, building a business that works for you. Rob also touches on the value of improving processes, investing time in your business, and playing the long game to see real results. Whether you're thinking of becoming a business owner or stepping into a management role, Rob’s advice will help you avoid common mistakes and build a successful, sustainable agency. Listen now to get ahead in the property game!

UK PROPERTY MARKET WEEKLY UPDATE — Week 28, 2025 Welcome to the 28th UK Property Market Stats Show of 2025 — your go-to weekly YouTube ‘TV Show’ on the UK property market. This week, I’m joined by Alice Bullard, boss lady of Nested, as we unpack the key headlines from the 28th week of 2025, ending Saturday 20th July 2025 ▶️ Watch on YouTube: https://youtu.be/_THPOlLtKaE 
 🔍 Key Market Stats – Week 28 of 2025 ✅ Listings (New to Market)
 - 34.3k new listings this week (Down from 35.9k last week)
YTD listings are 4.4% higher than 2024 YTD and 7.2% above the 2017–19 YTD average
(1.037m YTD vs 993k in 2024) ✅ Price Reductions
 - 25.6k reductions this week
That’s still only 1 in 7.1 homes on the market being reduced monthly (14.1%)
For context:
• 14% in June & 13.4% in May
• 12.1% average in 2024
• Long-term 5-year average: 10.6% ✅ Sales Agreed
 - 26.3k homes sold STC this week (↓ from 26.4k last week)
YTD agreed sales:
• 7.6% up on 2024 (743k vs 691k)
• 14.6% up on pre-Covid average (648k in 2017–19) ✅ Sell-Through Rate (June, in arrears)
 - 15.3% of properties on the market went SSTC in June
That’s down from 16.1% in May
2024 average: 15.3%
8-year average: 17.9% ✅ Sale Fall-Throughs - 
6,494 fall-throughs last week (from a 496k SSTC pipeline)
Fall-through rate as % of gross sales: 24.7% (down from 25.9% last week)
Slightly worse than the long-term average of 24.2%, yet far below post-Truss chaos levels (40%+) ✅ Net Sales
 - 19.8k net sales this week (Up from 19.6k last week)
Weekly average for 2025: 20k
 YTD Net Sales:
• 568k in 2025
• +5.8% on 2024 YTD (537k)
• +10.5% on 2017–19 YTD (514k) ✅ % Chance the Home will Sell June stats showed 51.3% of UK Homes that left the estate agents books in June 2025, exchanged contracts (ie the agent got paid and the home moved on completion), the remaining 48.7% left Estate Agent books, unsold and homeowner staying in their home. NB - this June stat will change throughout July as more dates comes through. ✅ Stock Levels (For Sale and Sales Pipeline) - 1st of the Month 758k homes on the market at the start of July - 8.3% higher than July 2024 496k homes in Estate Agents sales pipelines - 4.9% than than July 2024 ✅ House Prices (measured by £/sq.ft) £346.45/sqft on Sales Agreed in June 2025 - 2.46% higher than June 2024 and 1.48% higher than June 2022. ✅ Rental Stats June 2025 with an average rent of £1,826 pcm (June ’24 figure £1,758) ✅ Local Focus: Maidstone Graphs for downloading https://we.tl/t-yB5sntLCpB

🧠 Mental Health in Estate Agency: Toby Leek on the Pressure Behind the Profession Estate agency can be a rewarding career, but behind the high stakes deals and daily targets, the mental toll is very real. In this candid conversation, Toby Leek (President of NAEA Propertymark), opens up about the realities many agents face but rarely discuss. From the strain of missing targets to the constant pressure to perform, Toby reflects on his own experience with stress and anxiety, shedding light on the emotional challenges that often go unnoticed in the property sector. He speaks honestly about the culture of silence, the expectations placed on negotiators, and how easy it is to slip into autopilot when the pressure mounts. This isn’t just another industry chat, it’s a must watch for anyone who’s ever felt overwhelmed in their role. If you’ve ever thought, “I just need to push through,” this might change the way you see thnigs. Tune in, join the conversation, and let’s open up the dialogue.

Unlock the Secrets to Successful Property Management with David Adams In this episode, David Adams, Managing Director of Cavendish Estate & Letting Agents, shares his 23 years of experience in the property industry. As the author of the Amazon #1 bestseller The Landlord’s Playbook, David dives into the common challenges faced by landlords and offers actionable advice on how to overcome them. He explains why adopting a business owner mindset is essential for scaling your property portfolio and building a successful, passive income. David’s approach to sharing his expertise shows that giving away knowledge isn’t about losing clients, it’s about building trust and adding value. His practical insights could be the game changer you need in your property career. Don’t miss this opportunity to hear from an expert who’s been in the trenches for decades. Listen now and share your thoughts with us in the comments, how do you approach property management in your business?

The Biggest Mistake in Estate Agency Tech: Mal McCallion Tells All! What if the biggest mistake of your career was trusting technology to do it all? In this candid and thought provoking conversation, we’re joined by Mal McCallion, (the man behind PrimeLocation and Zoopla), as he reflects on his early belief that tech would revolutionise estate agency without much human input. Fast forward to today, and with AI dominating the conversation, Mal reveals why that mindset was flawed and what agents really need to know. This episode dives into how AI is reshaping the property industry, not by replacing people, but by shifting how we work. Mal talks about the real opportunities AI brings, the dangers of hype, and why relationships still sit at the heart of the business. He also challenges whether CRMs are keeping pace, and what agents should be doing to stay ahead. Listen now and share your thoughts. Has AI started changing your business yet, or are you still waiting to see the impact?

The 7 Biggest Myths About Estate Agents, Busted with Tracey Thompson! What do people really think estate agents do? In this eye opening conversation, Tracey Thompson, former Head of Training at national agency chain Hunters, breaks down the most common myths still clinging to the industry. With over two decades at the top of her game, Tracey knows the challenges estate agents face, from managing vendors’ expectations to proving real value beyond just a Rightmove listing. Now working closely with agency bosses and teams across the country, Tracey brings a fresh, no nonsense perspective on how the profession is seen, and how agents can change the conversation. This isn’t just about laughs (though there are plenty). It’s about raising standards, challenging perceptions, and helping estate agents shine in a competitive market. Listen now, and let us know in the comments: what myth would you add to the list?

The Power of Mentorship in Estate Agency: A Conversation with Dan Marsden In today’s fast paced property market, mentorship could be the key to unlocking your full potential as an estate agent. In this episode, Dan Marsden, a respected estate agency mentor, shares his journey of helping agents grow and succeed, and why giving back to the industry is so valuable. Dan opens up about his experience mentoring a young agent in Barnsley, guiding him from inexperience to listing 25 properties and seeing his first completions come through. He discusses the importance of sticking to the basics, tuning out the noise, and focusing on what really works in the business. Mentorship isn’t just about passing on knowledge, it’s also about learning from others and continually evolving. If you’ve ever considered becoming a mentor or want to know how it can benefit your career, this episode is for you. Tune in and get inspired to make a real difference, both in your own journey and in the success of others. Listen now and share your thoughts in the comments below!