Purpose Driven FinTech

Today we have the honour to speak with Jeff Parker, CEO at Paymentology. He takes us back to the core. We explore what is Purpose, how Paymentology is having direct impact in customers’ lives - even though they are a B2B FinTech. He emphasizes how we need to collaborate more and share ideas as a FinTech community for us to be able to have 10x the impact in 5 years time. Jeff is known as a great leader, so I dig deeper on his leadership style and what we can do as an Industry to make it better for FinTechers.Paymentology is a card processor, so we explore the controversial question… is it the end of card payments? Or actually are they key for financial inclusion? We discuss how cards will evolve. And Jeff shares with us the key Paymentology capabilities he wishes every FinTech product team knew about, and how Paymentology is reducing complexity and empowering FinTechs and Brands to better serve their customers.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Jeff hereLinkedIn: https://www.linkedin.com/in/jeff-parker-504a10/LinkedIn Paymentology: https://www.linkedin.com/company/paymentology/Website: https://www.paymentology.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode Tina Fisher, Chief Marketing Officer at Intix, shares with us the how we can 10x the impact we have as FinTechers and go deep on the role of trust.Tina has an impressive trajectory, she was named “Top Female Tech Founder” by the British Government, and her company SnapSave was listed as “Top 12 Series A investment opportunity” by VC4A. We tap into her mind and heart and she shares her top advice for women wanting to grow their business and career and as part of international women’s month, we deep dive on how we as an industry can invest more in women.Lastly, in today’s world, Data is king! Data empowers so many propositions and operations, hence it’s important we become data savvy. In this episode we discuss how Intix helps organizations consolidate transaction data for improved efficiency and hence better customer experience and reduced costs, and the power of their unique value proposition.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Tina hereLinkedIn: https://www.linkedin.com/in/tina-fisher-a62852/LinkedIn Intix: https://www.linkedin.com/company/intix/Website: https://www.intix.eu/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode Aditya Damani, Founder at Credit Fair, shares with us his vision on having impact in over one million adults in India who currently don’t have access to credit, and the one thing we can do as FinTechers to have 10x results in solving for financial stress.We discuss what makes Credit Fair different and why they are able to give credit to customers that banks usually wouldn’t. We explore how to go about building alternative credit risk models, how to manage late payments and loan defaults to minimize risk of non payment and finally deep dive on his mindset as a founder and entrepreneur of a FinTech that has hit profitability.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Aditya hereLinkedIn: https://www.linkedin.com/in/adityadamani/LinkedIn Credit Fair: https://www.linkedin.com/company/credit-fair/Website: https://www.creditfair.in/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: How to build alternative credit risk models?What is purpose-driven underwriting approach?How to serve unbanked adults in India?What is fair finance for everyone definition?How to assess creditworthiness without credit history?What is no-cost EMI zero percent interest loans?How to enable financial inclusion in developing countries?What is ESG lending earning savings growth?How to build credit history from scratch?What is point of sale lending strategy?How to balance growth and compliance in FinTech?What are alternative data sources for credit?How to manage loan defaults and late payments?What is responsible lending and outcome-driven approach?How to give credit to organized workforce millennials?What is ecosystem approach to lending?How to assess education loan repayment likelihood?What is solar panel financing model?How to achieve profitability in lending FinTech?What is right amount of credit at right cost?—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode Shameer Sachdev, Founder & MD at Growth Gorilla, shares with us his hypothesis on why he thought he could win by adding value no else did at the time in FinTech, the power of diversity when building Purposeful FinTechs, how Growth Gorilla is having impact in millions of customers - despite not having a Financial Services offering, and the one thing we can do as FinTechers to have 10x results in solving for financial stress.After discussing all things impact and purpose deep dive on how we can grow FinTechs during times of turbulence and budget cuts. He shares with us the current key trends and challenges that FinTechs are facing when it comes to scaling and growth, how to craft a bullet proof retention strategy, how influencer marketing and the so called fin-fluencers are here to supercharge your FinTech impact driven by customer demand on financial educational content, and much much more!If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Shameer hereLinkedIn: https://www.linkedin.com/in/shameersachdev/LinkedIn Growth Gorilla: https://www.linkedin.com/company/growthgorilla/Website: https://www.growthgorilla.co.uk/Shameer’s Podcast: https://www.thefmlpodcast.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions:How to grow FinTech during budget constraints?What is bulletproof retention strategy?How to build purpose-driven FinTechs with diversity?What are finfluencers and influencer marketing in FinTech?How to retain customers with limited budget?What is impeccable customer service approach?How to solve financial stress with 10x impact?What are current FinTech growth trends and challenges?How to build diverse founder ecosystem?What is customer retention versus acquisition strategy?How to create valuable purposeful helpful content?What is the role of diversity in FinTech innovation?How to grow profitably not at all costs?What are pain points diverse founders surface?How to maximize lifetime value with existing customers?What is customer service as retention team?How to navigate macroeconomic climate in FinTech?What are growth strategies for scaling FinTechs?How to be more creative with fewer resources?What is financial education content demand?—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode I step back to have deep thinking time. I went through key Purpose Driven FinTech episodes and found common threads and insights that allow us to answer the research question — How can FinTechs have better impact?This is not an interview pod, but a Masterclass split in four sections:Let’s define PurposeHow can we build more Purpose Driven FinTechsWhat is Financial WellbeingSummary of findings: How can we deliver most impactIf you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions:What is purpose in FinTech definition?How to build purpose-driven FinTechs?What is financial wellbeing framework?How to define company purpose versus personal purpose?What is value creation in FinTech?How to elevate customer voices in research?What is working culture for empowered teams?How to solve community-based financial problems?What is financial health versus financial wellness?How to measure financial wellbeing?What is the relationship between credit score and wellbeing?How to build better financial habits?What is financial literacy versus financial education?How to reduce financial anxiety and stress?What are pain points in financial wellbeing?How to build purpose from best version of ourselves?What is the role of education in financial services?How to align personal and company purpose?What is financial inclusion approach?How can FinTechs deliver most impact?Referenced:Simon Clarckson, Founder of Purposecrafthttps://www.linkedin.com/in/simonclarkson/https://www.podpage.com/purpose-driven-fintech/purposecraft-the-role-of-purpose-in-fintech-and-how-to-craft-a-strategic-purpose-to-create-differen/Dannielle Haig, Principal Business Psychologisthttps://www.linkedin.com/in/dannielle-haig/?originalSubdomain=ukhttps://open.spotify.com/episode/5fJ05KwEohvQ1GapaWnK8V—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode Paolo Sironi shares with us in plain English the findings of his most recent research paper “Global Outlook for Banking and Financial Markets Regenerate Banking with AI” where he surveyed 600 banking executives about how they are working with generative AI.78% of Financial Institutions are tactically implementing generative AI for at least one use case, which makes AI governance a must-have.We cover how generative AI can transform the banking and financial sectors; why risk, compliance reporting, and client engagement lead the way in AI potential most critical use cases; making financial services accessible; Communication as a service (which is the first time I encounter this concept); skills we need to develop as an industry to adapt and thrive in the world with AI, and of course, a practical framework to manage AI risk and implement successful AI projects.As the global research leader in banking and financial markets at IBM Institute for Business Value, Paolo provides strategic insights and guidance to a network of executives among financial institutions, start-ups, and regulators. He has over 20 years of experience in quantitive risk management, investing, and digital transformation and is one of the most respected fintech voices worldwide, helping shape the future of the financial services industry. Paolo is also a bestselling author of "Banks and Fintech on Platform Economies", co-host of the Breaking Banks Europe podcast, and a sought-after international speaker.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Paolo hereLinkedIn: https://www.linkedin.com/in/thepsironi/“Regenerate Banking with AI” report: https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/2024-banking-financial-markets-outlookLinkedIn Breaking Banks Europe Podcast: https://www.linkedin.com/company/breakingbankseu/Breaking Banks Europe: https://provoke.fm/show/breaking-banks-europe/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn today’s episode we cover:(0:00) Everyone should be an AI Risk Manger(02:08) The Global Outlook for Banking and Financial Markets report(02:58) Building Purpose-Driven FinTechs(05:36) Understanding the Value of AI in Banking(07:46) The Impact of AI on client engagement and compliance(10:15) Exploring the Use of Generative AI in Banking(27:28) The Shift from Traditional AI to Generative AI(28:25) Understanding 'Communication as a Service' in Financial Services(36:25) Reimagining the Workforce Experience in Financial Services(43:02) Practical Steps for Implementing AI in Banking—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode, Amanda Lieu, Director Brand, Product Marketing & Growth at SEON, shares with us the fundamentals of fraud.Why fraud is on the rise?Different types of fraud - we can’t prevent nor manage if we don’t understand it wellFraud ringsThe black box and white box - how to understand why fraud is happeningHow AI and Machine learning help us prevent, detect and stop fraudIf you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Amanda hereLinkedIn: https://www.linkedin.com/in/amandalieu/LinkedIn SEON: https://www.linkedin.com/company/seon-tech/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: How to stop fraud with AI and machine learning?What is white box versus black box machine learning?How to prevent fraud at every touchpoint?What is device fingerprinting for fraud detection?How to build purpose-driven FinTech culture?What are fraud rings and connected accounts?How to detect fake accounts and bots?What is transaction monitoring versus prevention?How to automate manual fraud reviews?What are fraud patterns in online businesses?How to elevate customer voices in research?What is psychological safety in FinTech teams?How to identify fraudulent behavior patterns?What is anti-money laundering integration?How to prevent account takeover fraud?What is fraud prevention platform consolidation?How to balance profit and purpose in startups?What are fraud opportunist tactics?How to build lasting FinTech culture?What is machine learning pattern detection?—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode, Norris Koppel, Founder and CEO at Monese, shares his vision of hyper personalization and customer-centric financial services enabled by AI, and becoming 'the bank of the future.'We discuss the impact of AI on the financial industry, understanding the current state of AI in FinTech, concerns regarding its implications, and practical usecases for AI to improve processes, prevent fraud, and offer highly personalized services to customers. Norris talks to us about Monese’s spin off, XYB by Monese, an end-to-end coreless banking platform and his partnership with Google for generative AI.Let’s dive into it!👉 You can find Norris hereLinkedIn: https://www.linkedin.com/in/norriskoppel/LinkedIn Monese: https://www.linkedin.com/company/monese/Website Monese: https://monese.com/gb/enLinkedIn XYB by Monese: https://www.linkedin.com/company/xyb-ltd/?originalSubdomain=ukWebsite XYB: https://xyb.co/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(01:10) The Evolution of Neobanks(04:29) The Journey of Monese(13:18) Hyper-Personalization in Banking(17:39) The Bank of the Future(18:38) Incorporating AI in Banking Operations(25:51) Introducing XYB: The End-to-End Coreless Banking Platform(28:41) Advantages of Coreless Banking(29:42) Real-world Application of Coreless Banking(30:47) The Revolution of Speed in Banking(32:31) Partnership with Google and AI Integration(35:23) The Impact of No-Code Solutions(39:20) The Role of XYB in Hyper-Personalization(45:09) The Importance of Culture in InnovationQuestions: How to build engagement banking for SMEs?What is value exchange in banking solutions?How to serve 5.5 million UK small businesses?What is beyond banking services concept?How to combine human interaction with AI in banking?What are SME banking challenges and solutions?How to build cashflow forecasting for businesses?What is digital and physical approach to customers?How to make banks' platforms into business operation centers?What are regulatory requirements for bank vendors?How to build great product in banking industry?What is entrepreneurship mindset in FinTech?How to understand domain expertise before building?What are phases of FinTech revolution?How to build banks and FinTechs partnerships?What is difference between FinTech and bank approach?How to solve real customer problems with technology?What are bank procurement and vendor requirements?How to build invoicing with payment capability?What is the importance of joining process dots?Monese and XYB by Monese in the Press:XYB Partners with Google Cloud to Bring Generative AI to Coreless Banking PlatformExclusive: HSBC's new fintech app Zing built on Monese's platformUnveiling Coreless Banking - The Future of BankingThe coreless banking revolution with XYB by Monese | FF News at Fintech Connect—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

We can not talk about Money without talking about Trust. Since the begining of time customers have trusted financial institutions to look after their hard earned money - or have they not? This is a critical topic for FinTechs — why would customers decide to put their money with new players vs going with established brands? Smooth interface and a nice promise is not good enough. We need to go back to trust.In today’s episode, Kimberley Waldron, Founder at SkyParlour talks to us about Trust. We start with defining trust, followed by how to build trust in FinTech, the role of PR in Trust, the downsides of not building trust and in this hyper social world, the role of Personal Branding and trust.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Kimberly hereLinkedIn: https://www.linkedin.com/in/kimberley-waldron-skyparlour/LinkedIn SkyParlour: https://www.linkedin.com/company/skyparlour/Website: https://skyparlour.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(00:36) Building Trust in FinTech(00:57) The Role of Trust in FinTech(02:13) Building Trust in the FinTech Industry(04:52) Introduction to Sky Parlor(06:56) The Role of PR in Building Trust(09:07) Defining Trust(10:25) Building Trust with Customers(21:18) The Role of Regulators in Building Trust(39:55) The Importance of Building Personal Brands(47:19) The Future of Trust in FinTechQuestions: How to build trust in FinTech?What is the role of PR in building trust?How to build brand visibility consistently?What is trust definition in financial services?How to deliver to promises and commitments?What is personal brand building for FinTech professionals?How to protect brand reputation?What is the role of regulators in building trust?How to stop living in echo chamber?What is purpose-driven business approach?How to get solutions to end users?What is consistency in brand building?How to invest in human face of brands?What are downsides of not building trust?How to build reputation in financial services?What is the importance of diversity and inclusion policies?How to be accountable for diversity progress?What is finfluencer pressure on professionals?How to focus on value over funding?What is trust versus transactional relationships?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Today, we have a compilation episode with my favorite question. I always ask this question at the end of the episode, which is, Hey, if you were to change one thing in fintech that could have the most impact to customers, colleagues, and investors, what would that be?The immediate response from almost everyone is. That's a tough question, Monica. So today let's hear what our guest had to say in 2023.Here you go! The top 11 from 2023 💥👉Put customers at the Heart of what you do, not the centre, by Gregor Mowat at Loqbox👉 Get rid of acronyms to be more inclusive and help people understand. Why would you want your team to be confused?... by Fliss Berridge at Ordo👉 Change onboarding -- help people understand why this information is being collected and then accept all official IDs available, by David Wachira, PhD at Waya👉 Acknowledge that FinTechs and Banks are different and with different strengths... then find ways to work better together. 2024 is ready for partnerships! by Ara Abrahamyan at Cognaize 👉Making a positive impact always needs to be at the center and remember we are in business, ask yourself... is this a solution that people want to pay for? by Marijke Koninckx at BankiFi👉Use open banking, open finance, open data to have a effect on society and economy --> Create the right foundations to remove the big cost barriers of the banking industry of today, by Huw Davies at Ozone API👉 Really think about customer experience. Deep be care about it, that really makes a difference, by Ken Hart at Snowdrop Solutions👉 Build products thinking of solving everyday customer problems, by Iliana de Silva at techreo👉 When selecting partners, create efficient due diligence procedures to evaluate the best fit, key word, efficient, by Svitlanka Sergiichuk Romaniuk at Neofin solutions 👉Think sustainability. Do I really have to push to squeeze the last droplet out of the lemon? Or is it also sufficient if I only get three droplets out of that lemon and leave the rest to us?... this applies to business travel too, by Christian Lehringer at COPECTO GmbH👉 Have fintech companies and financial institutions partner with governments to promote financial lives and financial education within schools since, from the beginning, when people are kids, by Eduardo Moore at ClaraIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.This is one of my favourite pods of all time!Let’s dive into it!👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: How to put customers at heart of FinTech?What is the impact of acronyms on team inclusion?How to improve onboarding for financial inclusion?What are differences between FinTechs and banks?How to create viable business with positive impact?What is role of open banking in society transformation?How to think deeply about customer experience?How to build products solving everyday problems?What is efficient due diligence for partner selection?How to think about sustainability in FinTech?What is role of financial education in schools?How to make onboarding more inclusive?What are best practices for customer-centric FinTech?How to eliminate barriers to financial services?What is democratization of financial services?How to balance profit and positive impact?What are cost barriers in banking industry?How to improve consumer experience in FinTech?What is long-term customer value thinking?How to create partnerships between FinTechs and banks?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.