Grow A Small Business Podcast

In this episode, I interview Andy Cabasso the Founder of Postaga, based in New York. Andy has set up his own business to help people with cold email outreach. From running a digital agency, Andy has decided to sell his former business successfully to pursue new opportunities. Postaga was established in 2019 and has been running for over 3 years. Became the #1 product of the day on Product Hunt with over 20,000 users, and 9 FTEs. Andy has said that growing a small business requires discipline, however, he also said that taking control is not that easy. So he says, "There are a lot of shiny objects that always come about, so take discipline to avoid being distracted." This Cast Covers: Running a platform that helps people with cold email outreach. Helping people in sales, lead generation, doing digital PR, and also people in the digital marketing space. Learning how to overcome difficulties by focusing on the things that can be controlled. Creating a platform that helps from prospecting to finding the right people finding their contact details, and then pitching and following up. Providing a search engine related to finding podcasts, sales leads, link-building resources, etc. Used to run a digital agency and exit successfully. Helping entrepreneurs see the business from a bigger picture to make it work and grow. Learning how to be disciplined in operating the business. Learning how to help the business grow rather than being mired in the day-to-day. Completely a remote company. From having 1000 to over 20,000 users now in just 3 years. Additional Resources: Postaga Influence by Robert Cialdini Quotes: "Success is either a successful exit or an autopilot." —Andy Cabasso "Having a good discipline about the business is one of the most helpful things." —Andy Cabasso "Choose an industry that you know very well." —Andy Cabasso "You shouldn't be doing everything yourself." —Andy Cabasso "There are so many things that are out of your control, despite how much effort and time you put into it." —Andy Cabasso Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Torrin Minutillo, the Founder, and CEO of Attergy Coaching Service based in Perth, Western Australia. Torrin has set up his own business to help entrepreneurs and business leaders through personal leadership. With over 33 years of experience as a business leader, Torrin has decided to pursue bigger opportunities. Attergy was established in 2018 and has been running for 4 years. Torrin has said that growing a small business requires self-awareness. So he says, "Self-awareness is the number one skill in business. When you need to understand yourself internally your external results exponentially grow quicker." This Cast Covers: Building a business coaching business, particularly focused on business owners. Expert in human behavior. Help business leaders through personal leadership. Helping entrepreneurs focus their time and energy as the business grows. Understanding how to lead yourself before you can start thinking about leading a team. Coaching one on one and doing some other different programs. Learning how to help your clients grow. Evolving a world-class ecosystem to support business leaders thriving past their own experiences. Learning how to develop a very narrow focus. Became the most Trusted Mentor in the Inner Game of Success Additional Resources: Attergy Coaching Service The 7 Habits of Highly Effective People by Stephen Covey Thinking Fast and Slow by Daniel Kahneman Quotes: "You need to understand yourself at a deeper level." —Torrin Minutillo "Success is when you align yourself with your soul." —Torrin Minutillo "Be very clear and specific about who it is you're serving." —Torrin Minutillo "When you achieve stability, you'll be able to be more resilient to outside factors." —Torrin Minutillo "Focus on the three things that you can control." —Torrin Minutillo Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Rob had an Interview with me to talk about my great experience in using a Net Promoter Score in growing a small business. Net Promoter Score is a great tool that can be used in a business to help gauge customer loyalty. Growing a small business requires monitoring your service to your customers and gaining their trust. So I say, "NPS is an important metric to make sure that our customers are happy." This Cast Covers: A great tool that can be used in a business to help gauge customer loyalty. Running a quarterly anonymous team survey. Measuring teams' satisfaction. Helping entrepreneurs learn more about how NPS works. Learning the benefits of using NPS. Learning how to make your customers happy with your service. Quotes: "See how happy people are at the business and what the cultures like." —Troy Trewin "Measure your team satisfaction." —Troy Trewin "NPS score gives you that overall benchmark as to where you're sitting." —Rob Cameron Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Justin Clegg the Founder, and CEO of Allset based in Lehi, Utah, United States of America. Justin has set up his own business to serve home service businesses. From Leading product teams at companies like Intel, Adobe, and Oracle, Justin has decided to leave Product Managing to pursue more opportunities. Allset was established in 2020 and has been running for over 2 years with GMV at 1.4 million and 10 FTESs. Justin has said that growing a small business requires consistency and focusing on the highest strategic value and highest strategic leverage going into a workday. So he says, "When running a small business or startup, there is really an infinite list of to-do items and so it becomes ruthless prioritization. This Cast Covers: Having a huge run of success and success stories. Conversational texting platform that serves home service businesses. Contracting companies like plumbing, HVAC, roofing painters, or cleaning companies, so a maid service or a carpet cleaner, etc. Leading product teams at companies like Intel, Adobe, and Oracle. Learning about the importance of hiring and keeping and retaining great employees. Teaching how to keep the customers happy and turning them into repeat customers. Jumping from corporate to early-stage startups in 2016. Giving people an opportunity to build a startup and leave a dent in an ecosystem. Sharing helpful values in running a great business. Focusing on the highest strategic value and highest strategic leverage going into a workday. Additional Resources: Allset How Will You Measure Your Life by Clayton Christensen Quotes: "Success can be relative, depending on who you are and how you measure that." —Justin Clegg "Listen to your customers." —Justin Clegg "If you spend more time on the things you least enjoy, you'll end up learning the best." —Justin Clegg "All great business starts with great people." —Justin Clegg "Work hard and play hard." Justin Clegg Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Sunir Shah, the Founder, and CEO of AppBind based in San Francisco, USA. Sunir has set up his own business to help digital consultants and agencies set up clients faster. After working at Microsoft at 18, Sunir decided to leave his former job to pursue more extensive opportunities. AppBind was established in 2018 and has been running for over 4 years. With over 1 million revenue and 5 FTEs. Sunir has said that growing a small business requires self-discipline. So he says, 'Work on the things you need to be better at." This Cast Covers: Helping digital consultants and agencies set up clients faster. Building retainers around systems. Learning how rejections can become a starting point to growing a small business. Buy computers, networking cables, Windows licenses, SDKs build systems. Growing 15% month over month and having 1000 agencies signed after launching. Learning how to make your goals externally in an external market. Worked for Microsoft at the young age of 18. Providing technical solutions to control your time and free your cash flow. Helping entrepreneurs make the best decision in growing a small business. Learning how to become productive in doing your tasks. Additional Resources: AppBind Crossing Chasm by Geoffrey A. Moore Quotes: "You should make your client go by their own stuff." —Sunir Shah "Success is not about money, it's about making your service become a helpful tool to help your clients grow." —Sunir Shah "Assume that you don't know anything all the time." —Sunir Shah "If you don't have the discipline of talking to customers every day, you're not going to mark it." —Sunir Shah "You gotta find a way to make it, enjoy it, no matter how painful it is." —Sunir Shah Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, me and my new business partners Michael, a chartered accountant, and Rob Cameron, a business owner shared each other's experiences and lessons in growing a small business throughout the years. Michael and Rob joined the growing a small business podcast to help entrepreneurs learn with convenience how to grow a small business success to a whole new level. With over 60 years of combined experience, worked with over 1000 businesses, owned more than 20 businesses, and had more than 40 business partners, Michael, Rob and I decided to create a short, sharper cast and quick-fire actions business podcast. Michael and Rob have said that growing a small business requires choosing the right team and wise business partners. So they say, "If you don't invest in people around you to support you, you tend to go nowhere very quickly." This Cast Covers: Working as an adviser to small business owners for around 8 years. Advised hundreds of businesses over time. Owned a partial shareholder in 4-5 businesses. Involved with business owners for around 30 years Working with businesses more around strategy, business coaching, and succession planning. Background about Quick Fire Friday weekly podcast. Talking about relevant things for small business owners. Helping entrepreneurs in choosing the right business partners. Learning how to get the best advice for growing a small business. Helping business owners how to manage a business properly. Quotes: "You either win or you learn." —Michael "The most important thing a manager does is recruitment." —Troy Trewin "If you don't invest in people around you to support you, you tend to go nowhere very quickly." —Michael "If your business partners do not reach the standards you need, then start thinking about exiting them." —Troy Trewin "You need to have professionals you can go to get the right advice." —Rob Cameron Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Becky Paroz, the Founder and CEO of Queen B Project Systems based in Brisbane, Australia. Becky has set up her own business to help entrepreneurs become more consistent with their work through innovative collaboration. With over 30 years of experience in engineering, Becky decided to leave construction to pursue new opportunities. Queen Bee Project Systems was established in 1999 and has been running for over 23 years. Growing her own business with over $120 million revenue and 37 FTEs. Becky has said that growing a small business requires consistency and monitoring. So she says, "Once you do something consistently, you actually have much more time freed up to actually do more." This Cast Covers: Worked for 30 years in engineering and construction. Running a consultancy business. An engineer, project manager, quality assurance expert, etc. in his days. Helping entrepreneurs how to become more consistent with their work. Innovating collaboration than competition. Learning how to utilize all the skills in the role. Going through interesting personal developments. Learning how to measure your business by monitoring. Sharing the advantage of having enough skills to grow a small business. Providing solutions for small business owners. Additional Resources: Queen B Project Systems Words of Bek by Becky Paroz Arnold Schwarzenegger Quotes: "Innovate things that might be around, collaboration than competition." —Becky Paroz "The idea of being an entrepreneur is to find the gap in the market." —Becky Paroz "Success is doing a job well and being satisfied with the outcome." —Becky Paroz "Balance is being satisfied with the overall picture you have." —Becky Paroz "You can't measure something you're not monitoring." Becky Paroz Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Alicia Butler Pierre, Founder & CEO of Equilibria, Inc. based in Atlanta, USA. Alicia has set up her own business infrastructure company to help fast-growing businesses scale without the chaos through offering online courses, workshops, and webinars. From working in different oil refineries and chemical plants, Alicia decided to leave Chemical Engineering to pursue bigger opportunities. Equilibria, Inc. was established in 2005 and has been running for over 17 years. Became the world's largest and most comprehensive repository on the subject of business infrastructure for small businesses with over 15 FTEs. Alicia has said that growing a small business requires courage and positivity. So she says, "Take the challenge now and embrace it full steam ahead." This Cast Covers: Specialize in helping fast-growing businesses scale without the chaos. Making money through a combination of coaching services. From professional organizing to business infrastructure. Offering online courses, workshops, and webinars. Moving more towards teaching platforms than consulting-type projects. Originated as a professional organizing company back in 2005. Working with commercial and quote-unquote businesses as well. With a work background as a Process Engineer. Learning how to make your business look good inside and out. Helping entrepreneurs become more positive about facing challenges. Additional Resources: Equilibria, Inc. Behind the Facade by Alicia Butler Pierre How Win Friends Influence People by Dale Carnegie Quotes: "Success is living life on your own terms." —Alicia Butler Pierre "Take the challenge now and embrace it full steam ahead." —Alicia Butler Pierre "Take time to pause and reflect on your own progress against your standing point." —Alicia Butler Pierre "You have to let go to grow." —Alicia Butler Pierre "Concentrate on what you should be doing." —Alicia Butler Pierre Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Mike Smith, the Founder, and CEO of Zero Co based in Byron Bay, Australia. Mike has set up his own company to help solve the global single-use plastic problem by delivering incredible products. With over 15 years of experience in the business industry, Mike decided to leave his two former businesses to pursue new opportunities and give cause and awareness for nature. Zero Co was established in 2019 and has been running for over 2 years. Serving about 7,000 households around Australia with over 25 FTEs. Mike has said that growing a small business requires being radically transparent and mission-focused to get a bigger response from the audience. So he says, "The more we've challenged ourselves, and pushed ourselves to be radically transparent, the bigger response we can get from the audience." This Cast Covers: Solving the global single-use plastic problem and delivering incredible products. Making a range of personal care and home cleaning products. Providing products for everyday use in your house, laundry, liquid hand wash, body wash, shampoo, conditioner, deodorant, etc. Been started with a Kickstarter campaign about two and a half years ago. Sharing the challenging journey of growing a small business in the middle of COVID. A real-world live business for 19 months and from having 1 to now 25 teams. Became a minus great celebrity in the world to inspire people to join the mission. Helping entrepreneurs focus on what they can do by creating their own mission. Learning how to get a bigger response from the community. Leading with radical transparency from a marketing perspective every day. Additional Resources: Zero Co Principles by Ray Dalio Let My People Go Surfing by Yvon Chouinard _______________________________________________________________ Quotes: "You've got to control what you can control and forget about everything else because things just come along." —Mike Smith "Success is the scale of the impact that we can have." —Mike Smith "The more we challenge ourselves, the bigger response we can get from the audience." —Mike Smith "If you've got nothing to hide, you shouldn't hide anything." —Mike Smith "Be a mission-focused." —Mike Smith _______________________________________________________________ Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Sharon Crombie, the CEO, and Founder of Micro Chilli based in Melbourne, Australia. Sharon has set up her own business to help entrepreneurs and small business owners achieve goals of freedom and lifestyle by keeping them accountable. With over 30 years of experience in corporate as a management accountant, Sharon has decided to leave the corporates to pursue new opportunities. Micro Chilli was established in 2020 and has been running for over 2 years. Became specialist, online bookkeeping service for small businesses in different parts of Australia with over 2 FTEs. Sharon has said that growing a small business requires consistency as she thinks it's the best way to maintain a strong relationship with your clients. So she says, "Stay true to your target audience." This Cast Covers: Bookkeeping and advisory practice. Specialize in supporting entrepreneurs and small business owners. Offering a low-cost and fuss-free model. Providing a wide range of services, including full service, remote bookkeeping, etc. Learning some strategies on how to secure the growth of your business effectively. With over 30 years of experience as a full-time management accountant. Helping entrepreneurs on how to reach their target market. Learn how to manually start a business without having a background in entrepreneurship. Sharing the benefits of engaging with different business owners and communities in the business industry. Learning the advantages of remotely working to achieve flexibility. Additional Resources: Micro Chilli Cant Hurt Me by David Goggins The 5 AM Club by Robin Sharma _______________________________________________________________ Quotes: "Success is achieving a balance between business and life." —Sharon Crombie "Take time to understand before making decisions." —Sharon Crombie "Don't do anything for everyone." —Sharon Crombie "Things can take time and it's okay to make mistakes." —Sharon Crombie "Stay true to your target audience." —Sharon Crombie _______________________________________________________________ Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0