Open For Business

We flashback to a year ago during our Rocks Conference and take a look at what loyalty means in the world of a distracted, fragmented and complex marketplace? Also we look at how data is your best friend when it comes to marketing whilst we explore real life strategies from our panel. This panel was moderated by Angeline Teh.See omnystudio.com/listener for privacy information.

Kwikcar is a car-rental app that connects people who need cars with owners of under-utilised vehicles. Think of it as the Airbnb of car rentals! We speak to Jared Chan, CEO and co-founder of Kwikcar, about standing out in a ride-hailing-dominated market, redefining the car rental space, and insuring owners of the safety of their vehicles.See omnystudio.com/listener for privacy information.

We Rewind to Rocks 2017 and talk to our panelists about the retail buzzword for the year - ‘Omnichannel’. It’s about true continuity in customers’ purchasing experience. “Convenience” is being redefined because consumers’ buying behaviour is changing. Are you evolving with this change?See omnystudio.com/listener for privacy information.

As an entrepreneur, you want to be the best of the best and to revolutionise the industry you’re going in to. And if you know that your industry is competitive, over time you can start to lose your spark. How do you fight against pre-established, powerful, multinational companies? Tse-Ming Pang, the Founder and Group Managing Director of the EP Plus Group, discusses his David and Goliath success story.See omnystudio.com/listener for privacy information.

We Rewind to Rocks 2017 and ask our panelists to tackle the issue of being 'Dazed & Confused Between Online & Offline'. What kind of a balance is needed in terms of offline vs online? How do you manage complaints? Our panelists tried to answer these and many more questions.See omnystudio.com/listener for privacy information.

It’s a well known fact that people, especially Malaysians, are big fans of saving money, and we are also fond of convenience. If you take those two concepts and marry them together, you get Saleduck. Saleduck is an online coupon and deals platform featuring exclusive online coupon codes from merchants of various industries. Sjoerd Copier, managing director of Saleduck in Asia, discusses not only the ins and outs of the company, but also the nature of e-commerce in Malaysia and South East Asia in general.See omnystudio.com/listener for privacy information.

Havan Clothing isn’t just about fashion; its plan is to empower underprivileged children by using their designs on the pockets of trendy t-shirts for adults, while nurturing their EQ via an initiative called the "Havan School". We speak to founders and husband-wife duo Ivan Eng and Hany Cheng about the idea behind Havan, their concept of alternative education, and what it means to the children to have their designs printed on Havan’s t-shirts.See omnystudio.com/listener for privacy information.

Storehub replaces the bulky PC or clunky touch screens that typically haunt storefronts with a simple iPad, that acts as not only a Point Of Sale system, but also an intelligent inventory management system with CRM and business analytics capabilities. On the back of its recent RM20m ringgit in Series A funding, we speak to Storehub Chieftain Fong Wai Hong about the future of bricks and mortar retail and how StoreHub is helping small businesses transition and compete in today’s fast-changing retail landscape.See omnystudio.com/listener for privacy information.

Change is the only constant thing in life. In fact, Malaysia has just undergone a big change - the change of hands in the government. With such a change, there would be many more changes – perhaps a change in regulations and policies, a change in the people you report to (especially with the civil service) and many more. As change is inevitable and some may be out of your control, how then do you deal and cope with changes that are happening which will affect you at the workplace? Shankar Santhiram shares his insights into this area of dealing and coping with change at the workplace.See omnystudio.com/listener for privacy information.

Mobike is a company dedicated to solving the last mile issue for the people who rely heavily on public transportation. Sanjey Chandran shares how Mobike has expanded throughout the world, and how the company aims for Mobike bicycles to not just improve getting around, but getting along better with our communities.See omnystudio.com/listener for privacy information.