Open For Business

BFM Media
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Dec 15, 2020 • 24min

Rise Up Malaysia

With the mission to lift up 1 percent of GDP for Southeast Asia, RISE works closely with leading corporates and government agencies across the region to assist them to become more innovative and successful in the faster future through its unique corporate accelerator, intrapreneur university, venture building services, and experiential conference. Johnathan Lee, country head (Malaysia) of RISE, shares RISE’s vision in establishing Malaysia as one of the global hubs for corporate innovation in Southeast Asia.See omnystudio.com/listener for privacy information.
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Dec 15, 2020 • 24min

Capture Climate Change With Technology

COVID-19 has increased the spotlight on environmental issues - on the one hand, planes are grounded and people are primarily staying indoors, but on the other, the use of disposable wipes, masks, and even disposable gloves has skyrocketed. So how can we be more aware of our actual effect on the environment & our contribution to climate change? Josie Stoker, co-founder of Capture, a fast growing climate technology company, shares her thoughts.See omnystudio.com/listener for privacy information.
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Dec 15, 2020 • 24min

Capture Climate Change With Technology

COVID-19 has increased the spotlight on environmental issues - on the one hand, planes are grounded and people are primarily staying indoors, but on the other, the use of disposable wipes, masks, and even disposable gloves has skyrocketed. So how can we be more aware of our actual effect on the environment & our contribution to climate change? Josie Stoker, co-founder of Capture, a fast growing climate technology company, shares her thoughts.See omnystudio.com/listener for privacy information.
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Dec 15, 2020 • 25min

The Human Voice in an AI Future

Does our voice have a place in the future of customer service centers? According to Ravi Saraogi, not only is human communication more in demand today, it's also what customers look for when they need urgent assistance. By implementing Uniphore's automation-driven solutions into the workflow, customer service personnel are able to assist customers in record time, while having all the info they need right in front of them. We speak to Ravi about creating AI tools to enhance the human connection, enabling more call center employees to work from home, and why automation isn't the "human replacement" tool that we dread it to be. See omnystudio.com/listener for privacy information.
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Dec 15, 2020 • 25min

The Human Voice in an AI Future

Does our voice have a place in the future of customer service centers? According to Ravi Saraogi, not only is human communication more in demand today, it's also what customers look for when they need urgent assistance. By implementing Uniphore's automation-driven solutions into the workflow, customer service personnel are able to assist customers in record time, while having all the info they need right in front of them. We speak to Ravi about creating AI tools to enhance the human connection, enabling more call center employees to work from home, and why automation isn't the "human replacement" tool that we dread it to be. See omnystudio.com/listener for privacy information.
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Dec 14, 2020 • 33min

Failing Forward: Supporting The (Extended) Startup Family

On this episode of Failing Forward, we discuss how Covid-19 forced many startups to think out of the box to support and ensure the survivability of an ecosystem of suppliers, distributors, retail outlets, artisans and even the gig economy. Click here for more episodes of Failing Forward. See omnystudio.com/listener for privacy information.
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Dec 14, 2020 • 33min

Failing Forward: Supporting The (Extended) Startup Family

On this episode of Failing Forward, we discuss how Covid-19 forced many startups to think out of the box to support and ensure the survivability of an ecosystem of suppliers, distributors, retail outlets, artisans and even the gig economy.See omnystudio.com/listener for privacy information.
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Dec 10, 2020 • 23min

Nurturing Possibilities

You can make money and do the right thing.  People. Planet. Profit. Making that change here is David Ward from The Nurturing Co which was awarded Best Social Enterprise Winners at the Sustainable Business Awards 2019 Singapore. He joins us today to share his vision on how he earns his profit while also making a positive impact on the planet. See omnystudio.com/listener for privacy information.
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Dec 10, 2020 • 23min

Nurturing Possibilities

You can make money and do the right thing.  People. Planet. Profit. Making that change here is David Ward from The Nurturing Co which was awarded Best Social Enterprise Winners at the Sustainable Business Awards 2019 Singapore. He joins us today to share his vision on how he earns his profit while also making a positive impact on the planet. See omnystudio.com/listener for privacy information.
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Dec 10, 2020 • 23min

Micro Financing for SMEs

MicroLEAP is an Islamic and conventional P2P (Peer-to-Peer) micro financing platform regulated by the securities commission in Malaysia. MicroLEAP launched its Islamic Investment Notes/Islamic Financing in April 2020 to help SMEs and Micro businesses hit by COVID-19, and since then the funds disbursed to micro enterprises hosted on the platform have grown more than 1000% - in just five months. See omnystudio.com/listener for privacy information.

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